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Bob Smith BMW

Calabasas, CA

4.5
290 Reviews

24500 Calabasas Rd

Calabasas, CA

91302

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Showing 290 reviews

May 04, 2013

My car buying experience spans more than 40 years and I have NEVER had such a positive experience selecting and taking delivery of a new vehicle. From the moment I entered the showroom I was treated with More

by RandyPhillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Andrew and Mike (Sales, Mgr.)
April 20, 2013

I went by to pick up my car from a service and I think of myself as a pretty tech savy guy, but I ran into a guy named Roger while waiting for my vechicle and asked him a random tech questions about tye traf More

by dspilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger in Sales and Danny in Service
April 15, 2013

Over the course of 2 weeks I visited 6 different BMW dealerships around Southern California. This dealership was by far the best, in my opinion. Neil approached me right away and took me on some test dr More

by LaurenHirsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil, Tiger
February 16, 2013

Larry was Knowledgable, Friendly, wanted to help as much as he could and did. I would send people to him without any hesitation. I look forward to a long working relationship with him. I want to say some More

by pugg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Shapiro
January 18, 2013

Problems from the first day off the lot. Oil light flashes on, ipod connection doesn't work and tires are bald after less than 8000 miles. Staff and management were cold and uncaring. More

by phpierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyger
November 16, 2012

Hate dealing with car salesmen? Then David Prince is your guy. Easiest transaction I've ever had. He gave me a lot of info most sales people wouldn't--how to get a bigger discount, how to get out of my old More

by itsemily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prince
October 04, 2012

Purchase experience was excellent. Sales staff was very accommodating and informative of the vehicle. They spent plenty of time going over the vehicle and the test drives. Price and deal for the vehicle More

by Moogz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prince
September 21, 2012

Bob Smith is the best place to go for a new BMW. With great deals, AWESOME service, no "sleazy car salesmen," this place can't be beat. As a 21 year old purchasing my first vehicle, I thought my experien More

by patrick_meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Shapiro
September 17, 2012

Everyone was very friendly, attentive and Larry Shapiro made me feel comfortable and helped me be knowledgeable of my purchases. Will definitely buy again from Larry Shapiro. More

by MarilynSanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Shapiro
September 16, 2012

Greg at Bob Smith was the only dealer in the greater LA area that had the tools to find the exact car I wanted and to make the deal I wanted. Buying at Bob Smith BMW was efficient and easy. All of the deta More

by scottlawrencelawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
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