Bob Smith BMW
Calabasas, CA
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Problems from the first day off the lot. Oil light flashes on, ipod connection doesn't work and tires are bald after less than 8000 miles. Staff and management were cold and uncaring. flashes on, ipod connection doesn't work and tires are bald after less than 8000 miles. Staff and management were cold and uncaring. More
Hate dealing with car salesmen? Then David Prince is your guy. Easiest transaction I've ever had. He gave me a lot of info most sales people wouldn't--how to get a bigger discount, how to get out of my old guy. Easiest transaction I've ever had. He gave me a lot of info most sales people wouldn't--how to get a bigger discount, how to get out of my old car in the black, etc. So easy!! And so nice. NO hard sales, just "let me know what I can help you with and how I can make your life easier". You can't go wrong with David Prince, if you want your BMW at the best price possible, with the least stress possible. THANK YOU DAVID PRINCE!!! More
Purchase experience was excellent. Sales staff was very accommodating and informative of the vehicle. They spent plenty of time going over the vehicle and the test drives. Price and deal for the vehicle accommodating and informative of the vehicle. They spent plenty of time going over the vehicle and the test drives. Price and deal for the vehicle was very competitive. The BMW purchased was outstanding. I highly recommend Bob Smith Calabasas. More
Bob Smith is the best place to go for a new BMW. With great deals, AWESOME service, no "sleazy car salesmen," this place can't be beat. As a 21 year old purchasing my first vehicle, I thought my experien great deals, AWESOME service, no "sleazy car salesmen," this place can't be beat. As a 21 year old purchasing my first vehicle, I thought my experience would be an all day teeth-pulling event. Instead, It turned out to be one of the finest experiences of my life. I was treated with respect and fairness. In all, if youre looking for a new BMW, come to Bob Smith! More
Everyone was very friendly, attentive and Larry Shapiro made me feel comfortable and helped me be knowledgeable of my purchases. Will definitely buy again from Larry Shapiro. made me feel comfortable and helped me be knowledgeable of my purchases. Will definitely buy again from Larry Shapiro. More
Greg at Bob Smith was the only dealer in the greater LA area that had the tools to find the exact car I wanted and to make the deal I wanted. Buying at Bob Smith BMW was efficient and easy. All of the deta area that had the tools to find the exact car I wanted and to make the deal I wanted. Buying at Bob Smith BMW was efficient and easy. All of the details were worked out online before our actual dealer visit (we live 80 miles away!) and when at the dealer every detail was taken care of as much as possible before we arrived. This is the second car we bought at Bob Smith and will buy our next car there, too. More
By far the best experience I’ve had purchasing a car. I would definitely recommend purchasing an automobile for Bob Smith BMW to my friends, family, or anyone looking to purchase a BMW. would definitely recommend purchasing an automobile for Bob Smith BMW to my friends, family, or anyone looking to purchase a BMW. More
Greg Huber is a star. He and Matt Smith are my heroes. Greg's client service is Truly Exceptional, and I've already referred a friend to Bob Smith BMW because working with them has been the best car exper Greg's client service is Truly Exceptional, and I've already referred a friend to Bob Smith BMW because working with them has been the best car experience I've ever had. More
Tig in the service department is AWESOME! He has always gone above & beyond when it comes to helping myself & my car! My car was bought at Century West BMW & so was my mom's car. Century West BMW is NOT GO gone above & beyond when it comes to helping myself & my car! My car was bought at Century West BMW & so was my mom's car. Century West BMW is NOT GOOD! I became so tired of Century West BMW not fixing my car correctly that I decided to go to Bob Smith BMW. I met Tig at Bob Smith BMW & since that day I will never go back to the nightmare at Century West BMW! Thank you Tig for everything! More
Worst dealer ever. They made us jump thru some many hoops to purchase an X5 cash and even after we did everything they said it was never enough. After paying them cash and taking delivery of our car, hoops to purchase an X5 cash and even after we did everything they said it was never enough. After paying them cash and taking delivery of our car, 40 days later they had done nothing with our dmv paperwork, still all at the dealer, no taxes paid, no registration or license plates, nothing. when I called to asked they asked why I was upset. This was normal to them. I will never go back or refer anyone to them. Buy your BMW at Rusnak or Van Nuys, even if the price is higher. Whatever Bob Smith tells you is not going to be true and you can never make them happy. An easy cash purchase has turned into a 4 week nightmare. More