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Bob Smith BMW
Calabasas, CA
294 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 294 reviews
December 28, 2019
Great dealership to deal with. I was helped by Amir. What a super guy. No pressure and very helpful. I just ordered a car from Amir. He’s a great guy to buy a car from. a super guy. No pressure and very helpful. I just ordered a car from Amir. He’s a great guy to buy a car from. More
by LoveMyCars
Employees Worked With
Amir
December 28, 2019
Great sales, service and all around team! Solid deals on leases as well as providing incredible help with parts and accessories for the new car! leases as well as providing incredible help with parts and accessories for the new car! More
by Greenman91393
Employees Worked With
Amir for sales, and Matt for parts/service
December 27, 2019
Amir-Superior at delivering a red carpet experience. Amir did a stellar job delivering my car as ordered, price and amenities as promised. He is polished and knowledgeable in his product as well a strong Amir did a stellar job delivering my car as ordered, price and amenities as promised. He is polished and knowledgeable in his product as well a strong communicator in the arrival time process. I have bought at least 8 or 9 BMWs, all from a different dealership. I can’t recall any purchase being as straightforward and well managed as this one with Amir. Cameron, who demonstrates the working order at purchase is also outstanding in his field. Patient, thorough and beyond knowledgeable in his product. Combining these two is a home run for this dealership. They raise the bar for their profession and should take their bows. More
by Joy
Employees Worked With
None
December 02, 2019
Excellent sales team We are happy with our purchase. Amir, Cole and Mike took the extra mile to help us, we would definitely purchase again from Bob Smith BMW. We are happy with our purchase. Amir, Cole and Mike took the extra mile to help us, we would definitely purchase again from Bob Smith BMW. More
by agarcia
Employees Worked With
Amir, Cole and Mike
November 30, 2019
Rey Silva was very helpful and got the job done efficiently! Excellent customer service! The whole process was simple! Rey Silva was professional and honest. efficiently! Excellent customer service! The whole process was simple! Rey Silva was professional and honest. More
by Sopht301
Employees Worked With
Hudson Wallbank
November 13, 2019
excellent service dept. Rey Silva did everything to make my service experience as perfect as could be, from the moment I walked into the dealership, until I drove the perfect Rey Silva did everything to make my service experience as perfect as could be, from the moment I walked into the dealership, until I drove the perfectly fixed car home. More
by bruce
Employees Worked With
Rey Silva
November 13, 2019
Awesome customer service from Greg Huber and Shant Mnatsakanyan Greg went the extra mile to get me what I was looking for. Both of them was attentive, friendly and available from Greg Huber and Shant Mnatsakanyan Greg went the extra mile to get me what I was looking for. Both of them was attentive, friendly and available. I would highly recommended them and this dealership. The process was smooth and stress-free and the follow up has been the best. Shant was awesome and patient with me in taking the time to explain all the features. I absolutely love my car! Thank you Greg and Shant! More
by heather.edmondson
Employees Worked With
Greg Huber, Shant Mnatsakanyan
November 12, 2019
Service with a Smile Rob Thompsen is Awesome he takes care of your BMW. He let's you know what it will need and how long it will take. Rob Thompsen is Awesome he takes care of your BMW. He let's you know what it will need and how long it will take. More
by RB
Employees Worked With
Rob Thompsen
November 06, 2019
Oil change Service Took my 530e in for scheduled service. Initially the computer generated appointment was totally messed up. I was told we could get a loaner but had Took my 530e in for scheduled service. Initially the computer generated appointment was totally messed up. I was told we could get a loaner but had to wait ALMOST 90 MINUTES and still no loaner!! I have purchased or leased 4 BMWs at Bob Smith, always had my car serviced here, and this was the worst experience I have ever had. I'm looking for a new dealership to handle my automotive needs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by MrAv
Employees Worked With
Prefer not to mention
November 04, 2019
The Best of the Best! They did a fantastic job regarding my lease return 330 I. I have been with them over 30 years and have never has any issues!!!! They did a fantastic job regarding my lease return 330 I. I have been with them over 30 years and have never has any issues!!!! More
by Bigib2
Employees Worked With
Matt Smith, Amir Azizi
