Bob Smith BMW

Excellent experience and Highly recommend visiting Bob Smith BMW.....Calm, cool, and collective transaction. Love my CAR! Ask for GREG HUBER.!...No pressure and no push... Very knowledgeable and got me wh Smith BMW.....Calm, cool, and collective transaction. Love my CAR! Ask for GREG HUBER.!...No pressure and no push... Very knowledgeable and got me what I wanted. Started two months before and I was NOT bombarded by calls (which I really appreciated)...Greg was ready when I was..Extremely happy with my lease and the car I got. He even helped facilitate my easy Audi return - never Audi again.... I've had BMW's before and never looking back again.... Thank you Greg! More

Love Bob Smith BMW been dealing with them for 20 years wouldn't go anywhere else Greg Huber for 10 years always gets me exactly what I want and his Partner Shant truly great guys love my new car wouldn't go anywhere else Greg Huber for 10 years always gets me exactly what I want and his Partner Shant truly great guys love my new car More

Great experience everytime with Greg Huber and the team. I've purchased multiple BMW's here and will contact Greg in the future. Thank you for the excellent service. Jeff T. I've purchased multiple BMW's here and will contact Greg in the future. Thank you for the excellent service. Jeff T. More

Have leased many cars from Bob Smith BMW over the past 2 decades. We always have a great experience. I highly recommend Greg Huber. He is professional and easy to work with and always gets me what I'm look decades. We always have a great experience. I highly recommend Greg Huber. He is professional and easy to work with and always gets me what I'm looking for in a car. More

Amir was exceptional during the purchase of my X6M competition. I highly recommend his services. He took time to negotiate for me. He was patient and knowledgeable. competition. I highly recommend his services. He took time to negotiate for me. He was patient and knowledgeable. More

The dealer itself is fine, Paul Simms in service is great, the only reason I keep going back there after several new cars. The finance department's sales person Gregg is another story tho, a true co great, the only reason I keep going back there after several new cars. The finance department's sales person Gregg is another story tho, a true conartist, he will lull you into scams you won't believe possible from a decent human being. Do Not fall into this guy's trap. He is all laugh and fun in facade, but will stab the xxxx out of you with the worst deals ever. I can't believe how he scammed me into buying something that I would never even consider otherwise. Ppl like Gregg don't deserve to be trusted w public trust and hard earned money in the dealerships and get cheated. Bob Smith should know better! More

To be brief: 1- Avoid Bob Smith BMW, they are rude and To be brief: 1- Avoid Bob Smith BMW, they are rude and useless! 2- Go to Center BMW, they are professional and helpful! Asking why? read below To be brief: 1- Avoid Bob Smith BMW, they are rude and useless! 2- Go to Center BMW, they are professional and helpful! Asking why? read below. My wife and I had decided to purchase a 530 we had seen elsewhere. Before heading out, a friend (who is also looking for a 5 series) pointed out three 540i options available at Bob Smith. We said fine, let’s go there and check. We tested the first one, and man we loved it! So, already decided to check the two others to choose the one with cleaner interior and smoother drive. As soon as we sat in the SECOND car, the sale manager, Alex Rustamov, opened the driver door and yelled at us: GUYS YOU CANNOT DRIVE EVERY SINGLE CAR! Really?? Who buys a car without test-driving? Is 2-3 cars “every single car?” After explaining, he allowed us a “few minutes” to test a second one. But not anymore! He said because he pays the person who accompanies us for test drive. (Surprise, surprise!) We had a short conversation on prices, but long story short, we didn’t even waste more time and went directly to Center BMW in Van Nuys. It was around 5:00pm on a Sunday then. They were nice enough to allow us to test-drive the one we had chosen (for a second time, just for a peace of mind) and were super nice to stay OVERTIME a couple of hours to finalize the sale and finance process. We drove home happily with a beautiful car! At Center BMW, staff were helpful and professional. They spent quite a bit of time to adjust price and rate to help us out and to make the buying experience easy for us. Highly recommended! Thinking of what happed at Bob Smith, I am seriously wondering who gave the guy ‘Alex Rustamov’ his job!! We faced the rudest and the most unprofessional sales manager ever. He basically lost clients who had already made their mind to purchase. And also lost a potential client! I can imagine not all staff at Bob Smith are like him. Otherwise the dealership would have gone out of business already! I already shared the story with close friends/colleagues. I am writing this review so that any future client knows there are far better BMW dealerships with staff who not only know how to talk like a human being, but also exceed expectations in meeting customer needs. More

Antonio was amazing, will definitely use him next time, So patient and knowledgeable. Thank you again I love my x5 wooohooo Thank you so much. So patient and knowledgeable. Thank you again I love my x5 wooohooo Thank you so much. More

Antonio was great to work with! The process was super quick and he was very attentive. Look forward to working with him again in the near future. Would highly recommend to anyone. Thanks again. quick and he was very attentive. Look forward to working with him again in the near future. Would highly recommend to anyone. Thanks again. More

Great experience, I could not have asked for a better sales Manager, Amir was fabulous! There where many variables that he had to work with, and I feel that he made all of them work in my favor! sales Manager, Amir was fabulous! There where many variables that he had to work with, and I feel that he made all of them work in my favor! More