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Bob Smith BMW

Calabasas, CA

4.7
286 Reviews

24500 Calabasas Rd

Calabasas, CA

91302

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Showing 286 reviews

July 05, 2021

Hans has been so helpful and patient with the process. He was so welcoming and answered any questions that we had through the process. Thank you Hans!!! More

by Sav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans
Jul 05, 2021 -

Bob Smith BMW responded

Hello Sav, thank you for sharing your recent 5 star car buying experience with Hans here with us at Bob Smith BMW. We are happy to hear that Hans was patient and welcoming and made the experience so great. Congratulations on your new purchase! Thank you for choosing to work with us, and we are here for you anytime. Enjoy every new mile ahead!

July 02, 2021

Shant made our experience very pleasant. He was very knowledgeable with the product and was able to answer all our questions and helped us make the right choice according to our needs. He assisted us in More

by allenzatikian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shant
Jul 05, 2021 -

Bob Smith BMW responded

Hello Allen, thank you for sharing your recent 5 star experience with Shant here with us at Bob Smith BMW. We are so glad to hear that Shant provided pleasant, knowledgeable and accommodating service. Congratulations on your new BMW, and thank you for joining the Bob Smith family. Enjoy every new mile ahead!

July 02, 2021

Elham was amazing. She made the experience exceptional, followed up immediately with texts and emails and I’m super happy with my X5. Paul was super at closing the deal with terms we liked. We acquired thr More

by elisayastic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elham and Paul
Jul 05, 2021 -

Bob Smith BMW responded

Hello, thank you for sharing your recent 5 star sales experience with Elham and Paul here with us at Bob Smith BMW. We are glad to hear that they provided exceptional service, while making sure all the terms were to your liking. Congratulations on your new BMW! Thank you for joining the Bob Smith family, and we hope you enjoy every mile ahead in your new Ultimate Driving Machine!

June 28, 2021

I went into Bob Smith BMW being told that it was the most expensive BMW dealership and that with the current lack of inventory I would never get a good deal. It couldn’t have been further from the truth. Rya More

by Viktoria Kaye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bosman
Jun 29, 2021 -

Bob Smith BMW responded

Hello Viktoria, Thank you for sharing your recent 5 star car buying experience with Ryan and Scott here with us at Bob Smith BMW. We are thrilled to hear that Ryan listened to your needs and got you into the right BMW while provided no pressure, accommodating and personable service. Congratulations on your BMW! It makes us so happy to hear how much you love your new ride. Thank you for joining the Bob Smith family, and we are always here for you Viktoria! Keep enjoying every new mile ahead in your Ultimate Driving Machine!

Jun 30, 2021 -

Viktoria Kaye responded

Please note that Eddie Rustom from Farmer's Insurance did a great job at covering me at a rate that made my deal with Ryan possible. All in all, just a great overall experience. Thank you!

June 22, 2021

Greg Huber and Shant Mnatsakanyan made our recent lease Greg Huber and Shant Mnatsakanyan made our recent lease trade in experience excellent. They helped us find a great car and delivered it right to our More

by Charlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Huber & Shant Mnatsakanyan
Jun 22, 2021 -

Bob Smith BMW responded

Hello Charlie, thank you for sharing your recent 5 star experience with us here at Bob Smith BMW. We are glad to hear that Greg and Shant made the leasing experience helpful, excellent and transparent. Thank you for continuing to be part of the Bob Smith family for 10 years now, and we look forward to seeing you again in the future. Enjoy every mile ahead!

June 21, 2021

Elham was fantastic to work with. She was very responsive over email/text and made the process as smooth as can be. I would definitely work with her and Bob Smith BMW again. Thanks! More

by ferdinxnd
Recommend Dealer
Yes
Employees Worked With
Elham Jilardi
Jun 22, 2021 -

Bob Smith BMW responded

Hello Ferd, Thank you for sharing all 5 stars with Elham here with us at Bob Smith BMW. We are so glad to hear that she was responsive, and made the purchasing process smooth and enjoyable. Congratulations on your new BMW, and thank you for joining the Bob Smith family. Enjoy every new mile ahead!

June 21, 2021

Excellent customer service from the sales crew to the finance people. More

by joeallegretti
Recommend Dealer
Yes
Employees Worked With
Ryan Bosman, Karen Thompson
Jun 22, 2021 -

Bob Smith BMW responded

Hello Joe, Thank you for sharing your recent 5 star experience with us here at Bob Smith BMW. We are glad to see that we earned all 5 stars from you for your experience with us. Thank you for choosing to be part of the Bob Smith family, and we look forward to seeing you again in the future. Enjoy every mile ahead!

June 20, 2021

Greg and Shant were incredibly helpful in getting us the exact car we wanted and in a timely and efficient manner. They went above and beyond for us, we are so appreciative! More

by kristianatarnuzzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg and Shant
Jun 22, 2021 -

Bob Smith BMW responded

Hello Kristina, Thank you for sharing your recent 5 star experience with us here at Greg and Shant here with us at Bob Smith BMW. We are so happy to hear that the process was timely and efficient. Congratulations on your new purchase! Thank you for choosing to join the Bob Smith family, and we are here for you anytime you need!

June 19, 2021

Antonio was great. He was able to find me the right car that was within my budget. We were in and out in only a few hours. Thanks Antonio :) More

by bob.jones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antonio Tate
Jun 22, 2021 -

Bob Smith BMW responded

Hello Bob, Thank you for sharing your recent 5 star experience with us here at Bob Smith BMW. We are so happy to hear that Antonio got you into the perfect car. Congratulations, and thank you for joining the Bob Smith family! Enjoy every new mile ahead!

June 19, 2021

Bob Smith BMW has been my BMW dealer and service center for the past 6 years. Recently I had the pleasure in meeting Greg Huber and his partner Shant Mnatsakanyan. Greg reached out to me to turn in my More

by dalaw69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Huber
Jun 22, 2021 -

Bob Smith BMW responded

Hello, Thank you for sharing your recent 5 star experience with us here at Bob Smith BMW. We are pleased to hear that Greg and Shant made the BMW buying experience not pushy, kind and helpful. Congratulations on your new purchase! Thank you for all your kind words and for joining the family here at Bob Smith. We hope you enjoy every new mile ahead!

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