Back

Bob Smith BMW

Calabasas, CA

4.7
286 Reviews

24500 Calabasas Rd

Calabasas, CA

91302

Directions

By Type

Showing 286 reviews

October 08, 2024

We had a wonderful experience with the sales department. Stefano was amazing! He was very knowledgable and gave us his full attention. He answered all of our questions and made the purchase process delig More

by cyndisauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sefano, Hudson Wallbank
Oct 08, 2024 -

Bob Smith BMW responded

Hello, we appreciate your recent 5 star review of us here at Bob Smith BMW! It's great to hear about your experience with Stefano, and we're glad you enjoyed your time here! Thanks for choosing Bob Smith, we hope you enjoy your new vehicle!

August 30, 2024

Had a transfer box replaced right before my warranty was up at 50K. BMW had a bulletin on the item, I followed through, I was told that if it didn’t work, even if I was over the warranty they would replace More

by Jim Esserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Silva in Service
Sep 03, 2024 -

Bob Smith BMW responded

Hi Jim! Thank you so much for this lovely 5 star review of Bob Smith BMW. It's fantastic to hear that Ray and the team stood by you, both during and after your warranty period, and that they provided exceptional service and support throughout. We’re glad they were able to address your concerns effectively and keep costs manageable. Your recommendation means a lot, and we appreciate you taking the time to highlight their commitment to excellent customer service. Thanks for choosing Bob Smith!

July 31, 2024

I had such an amazing experience at Bob Smith BMW. I got exactly the car I wanted no fuss, no stress. Levon is the best. He stayed late for us and gave us the best deal on the car. He was so knowledg More

by Madlen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levon and Harrison
Aug 15, 2024 -

Bob Smith BMW responded

Hi Madlen! Thanks for sharing your 5 star experience with Bob Smith BMW. We’re thrilled to hear that you and your husband had an amazing experience here! It’s fantastic to know that Levon's knowledge and dedication made such a positive impact on your car-buying journey. We’ll be sure to pass along your kind words to Levon—he’ll be delighted to hear how much you appreciated his efforts. Thanks for choosing Bob Smith!

July 10, 2024

Very smooth and easy to work with by far one of the best experience of purchasing a vehicle More

by carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elham
Aug 15, 2024 -

Bob Smith BMW responded

Hi Carlos! Thanks for the 5 star review of Bob Smith BMW! We're happy your experience here was such a positive one. Thank you for choosing Bob Smith, we hope to work with you again in the future!

June 21, 2024

Ask for Hovik Hovhannisyan, he’s smart, perceptive, welcoming, and was genuinely interested in helping me obtain the best deal for my BMW purchase. He patiently explained every detail of the transac More

by Carlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hovik Hovhannisyan
Jun 26, 2024 -

Bob Smith BMW responded

Carlene, we appreciate the wonderful review of us here at Bob Smith BMW! Hovik's commitment to ensuring you obtained the best deal and his patient explanation of every detail of the transaction exemplify the high level of service we strive for. His welcoming demeanor and friendly nature are qualities we highly value, and we are delighted that he made your experience comfortable and stress-free. Thanks for choosing Bob Smith!

June 17, 2024

Thank you very much, Justin De Leon! Not long ago, we bought an X5, and Justin walked us through all the nuances of the purchase. He helped us sort out all the financial issues, takin More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin De Leon
Jun 26, 2024 -

Bob Smith BMW responded

Hi Tony! We appreciate the positive review of us here at Bob Smith BMW. We are thrilled to hear that Justin provided outstanding service during your X5 purchase. We understand how stressful such incidents can be, and we are glad Justin took immediate action to assist you. Rob Meyer's service and attention to detail further exemplify our commitment to customer satisfaction. Thanks for trusting Bob Smith, we wish you safe travels ahead!

June 13, 2024

Elham made the car purchase of our new x5 so easy. Very respectful and understanding, did everything she could to earn our business. I was in and out in less than one hour More

by jojo8844
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank
Jun 17, 2024 -

Bob Smith BMW responded

Hello, thank you so much for sharing this review of Bob Smith BMW! We're happy to hear that Elham could make this entire process such a breeze for you! Thanks for choosing Bob Smith, we hope you enjoy every mile ahead in your new X5!

May 20, 2024

Hello. wonderful salon, I especially want to mention the manager Levon, he did a great job, told everything, explained everything, prepared all the documen More

by Sergei
Recommend Dealer
Yes
Employees Worked With
Levon
May 28, 2024 -

Bob Smith BMW responded

Hello Sergei! Thanks for this 5 star review of Bob Smith BMW. We're thrilled to hear that you had a wonderful experience here and that Levon provided exceptional service. We'll be sure to pass along your compliments to him! Thanks for trusting us here at Bob Smith, we hope to see you again soon!

May 15, 2024

Excellent purchase experience, worked with Teresa who was just great! Harrison did comprehensive delivery orientation too. Best dealership experience ever. More

by reidgroupla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Belvedere , Hudson Wallbank
May 16, 2024 -

Bob Smith BMW responded

Hello! Thank you for this 5 star review of Bob Smith BMW! We're glad that Teresa provided you with exceptional service and that Harrison conducted a comprehensive delivery orientation for you! Thanks for choosing Bob Smith, we hope you enjoy your newest purchase!

April 02, 2024

I recently had the opportunity to lease a BMW after working with Robert Cole at Bob Smith BMW Calabasas. Robert was extremely knowledgeable and easy to work with navigating the search process to help f More

by Mike C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cole, Wayne, Hudson Wallbank
Apr 03, 2024 -

Bob Smith BMW responded

Hello Mike, thanks for the 5 star review of us here at Bob Smith BMW. We're glad that Robert was such a big help for you throughout this journey, and that the financing process was just as easy. Thanks for trusting us here at Bob Smith, we hope you take care!

1
...