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Bob Sight Independence Kia
Independence, MO
493 Reviews
The Sight family has been in the car business since 1923. We proudly offer the full line of KIA products, great service and the BEST staff at Bob Sight KIA in Independence, Missouri. We also have our sister store, Bob Sight Ford in Lees Summit, Missouri. Our KIA store has been up and running since 2005, always sticking to the basics, do business the RIGHT way, and if we make a mistake, we are happy to fix it.
Should you ever have any concerns, you are welcome to contact the owner, Tom Sight, directly. Go ahead and do you homework, when you see a car on the street that says “By Sight”, stop them and ask them why they chose us, then you will see why people keep coming back for more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 493 reviews
August 23, 2020
Went in for a problem with the brakes on my 18 Sorento. The service adviser started out hinting that whatever was going on might not be covered by the warranty? They found the front rotors were warped at 2 The service adviser started out hinting that whatever was going on might not be covered by the warranty? They found the front rotors were warped at 28,000 miles. Then proceeded to tell me the rotors were wear items and not covered past 12,000 miles. I felt that it should have been covered and asked to speak to a regional rep. They refused and provided me with a customer service phone number for Kia. Charged me to turn the rotors and falsely claimed on the paperwork they replaced the front brake pads. Unwilling to even try to help a customer who has came in for service and parts for years. I would not recommend this dealer to anyone. After this experience I have decided this will be my last Kia. More
by better
Employees Worked With
Brandy in Service
August 04, 2020
Never rushed or pressured to purchase. Matt Boutte' was understanding of my needs and concerns. All questions were answered. Andy Pack always helps make deals go smooth. understanding of my needs and concerns. All questions were answered. Andy Pack always helps make deals go smooth. More
by Mshella
June 30, 2020
Never felt pressured into anything. Can't thank Brian enough for listening to our wants and finding the perfect SUV for our needs. Thanks again enough for listening to our wants and finding the perfect SUV for our needs. Thanks again More
by Ranger
Employees Worked With
May 12, 2020
I am extremely satisfied with the service. Bryan is a great salesman and is helpful and patient. I would recommend him to anyone for a vehicle. great salesman and is helpful and patient. I would recommend him to anyone for a vehicle. More
by turnermom10
Employees Worked With
February 26, 2020
They always do a good job, and everyone is professional and friendly. We can always get an appt by the next day at the latest when we call for service. and friendly. We can always get an appt by the next day at the latest when we call for service. More
by Darlene
Employees Worked With
Sean Larkin
February 13, 2020
Great Service Everyone is friendly And courteous. I’ve bought two cars from here and have always had great service. The wait time to replace my battery wan’t very Everyone is friendly And courteous. I’ve bought two cars from here and have always had great service. The wait time to replace my battery wan’t very long. More
by felinesx3
Employees Worked With
Josh Palladeno, Nate Sousley
April 11, 2019
Great Customer Service ! Went in for new tires last year and talked to Robbie who helped me - he gave me great customer service on my LOF appt. today ! Went in for new tires last year and talked to Robbie who helped me - he gave me great customer service on my LOF appt. today ! More
by STACEY GAREIS
Employees Worked With
Robby Harmon
February 03, 2019
Excellent sales + service Our experience at Bob Sight KIA has been excellent. Sales + service from Matt and Robbie. Very service oriented and knowledgeable. We recommend this d Our experience at Bob Sight KIA has been excellent. Sales + service from Matt and Robbie. Very service oriented and knowledgeable. We recommend this dealership to others. More
by KennyG
