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Bob Sight Independence Kia

Independence, MO

4.4
501 Reviews
The Sight family has been in the car business since 1923. We proudly offer the full line of KIA products, great service and the BEST staff at Bob Sight KIA in Independence, Missouri. We also have our sister store, Bob Sight Ford in Lees Summit, Missouri. Our KIA store has been up and running since 2005, always sticking to the basics, do business the RIGHT way, and if we make a mistake, we are happy to fix it. Should you ever have any concerns, you are welcome to contact the owner, Tom Sight, directly. Go ahead and do you homework, when you see a car on the street that says “By Sight”, stop them and ask them why they chose us, then you will see why people keep coming back for more!
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1700 S Noland Rd

Independence, MO

64055

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Showing 501 reviews

April 04, 2021

They had my car 6 1/2 weeks. Was worse went I picked up, then when I dropped off. Poor service. Do not use them More

by Crystal
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan, Jeffery
Apr 06, 2021 -

Bob Sight Independence Kia responded

Crystal, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Andy Pack, apack@bobsightkia.com

Apr 06, 2021 -

Crystal responded

Sent email to Jeff the service manager. I spoke with Nathan at least daily. I ask for them to involve higher management at that time. I am sorry they did not feel that was a good option. You have both my email and phone number in your records. Feel free to contact me any time.

April 03, 2021

Ease of doing business. Online and finance partnership with my bank. Bryan Nickerson was awesome. Laid back, knowledgeable, and easy to work with. Definitely will refer people and come back in the future! More

by megnmor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. LeBow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Bob Sight Independence Kia responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Andy Pack, apack@bobsightkia.com

April 02, 2021

In the 49 years I have been buying (new & used) cars, I have to say this was the absolute best experience ever. I will recommend this dealership to everyone. More

by rogerstewart57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Bob Sight Independence Kia responded

We cannot thank you enough for your wonderful review of Bob Sight Independence Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Andy Pack, apack@bobsightkia.com

March 17, 2021

Matt made turning in my old lease for a new lease super easy! I sent him an email and he put together a great deal for me. Well worth the drive from Lawrence, Kansas. More

by Chris Lorenzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bob Sight Independence Kia responded

Thank you for your great review, Chris! We're glad to have Matt on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Andy Pack, apack@bobsightkia.com

March 10, 2021

Bryan is the best guy to go to for sure. He pretty much understanding to all my concerns and gave me plenty options is pretty much did hard working to get me in my car. Always will be a customer. More

by brandonrogers27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Bob Sight Independence Kia responded

Brandon, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Bryan went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Andy Pack, apack@bobsightkia.com

March 10, 2021

This is our second KIA from Bob Sight. I tell everyone about the great experience we have had with everyone there. The cars have been great and recommend anyone looking for transportation, come here first More

by cokezero2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Bob Sight Independence Kia responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Andy Pack, apack@bobsightkia.com

February 28, 2021

Always a pleasant experience dealing with Matt Rodecap. I’ve purchased from him in the past and is the reason I returned. He treats you with respect, listens to your needs and wants and follows up as promi More

by osubarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rodecap
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. LeBow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Bob Sight Independence Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Andy Pack, apack@bobsightkia.com

February 22, 2021

Bryan helped me get into a new car after mine was rear ended. The new car matched everything I was looking for and even a little extra. He was amazing with finding me the prefect car for my family! More

by jessicac3513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Bob Sight Independence Kia responded

Thank you for leaving us this review, Jessica. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Andy Pack, apack@bobsightkia.com

February 04, 2021

I have a 2020 Kia Sorrento that I purchased from Bob Sight Kia 11 months ago. I love my salesman. Too bad I cannot say the same for their Service Department. I had an oil change today. Everything went f More

by Cynthiac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I have no idea - she was in the service dept
Feb 08, 2021 -

Bob Sight Independence Kia responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Andy Pack, apack@bobsightkia.com

February 02, 2021

Bryan Nickerson was very friendly! He made the experience very easy and everyone at Bob Sight Kia were great. Not a pushy dealership which I like and I love my new car!!! More

by Melissa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Nickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Bob Sight Independence Kia responded

Melissa, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Bob Sight Independence Kia! Best, Andy Pack, apack@bobsightkia.com

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