Bob Sight Independence Kia

The process was easy and Bryan was very knowledgeable and seemed to have my best interest in mind. Pricing was straightforward, and everything was laid out nicely! seemed to have my best interest in mind. Pricing was straightforward, and everything was laid out nicely! More

I called before I came and when I arrived Matt Boutte was prepared and had the car out front ready to show me and the keys for my 2nd requested car ready too! I was treated with respect and it was such a cal prepared and had the car out front ready to show me and the keys for my 2nd requested car ready too! I was treated with respect and it was such a calm and easy buying experience. Not at all like my other recent car shopping experiences. There was no pressure whatsoever trying to talk me into a car. Just mutual respect and I feel we both came out feeling good about our deal. Jeremiah in the Finance dept. was very helpful as well. He did not try to force me to buy the most expensive package of warranties, he talked to me about my needs andwe went from there. I don't feel like I was sold something I did not want or need. Iam very happy with my experience and the sales team of Bob Sight of Independence & highly recommend them! More

Honesty. I told them what I wanted and they delivered. No haggling, no hidden fees. Simple and very friendly. My time was limited so almost everything was don I told them what I wanted and they delivered. No haggling, no hidden fees. Simple and very friendly. My time was limited so almost everything was done via text and email and when I went to pick up the car almost everything was ready. I signed a few things, they went over a few things, I handed them a check and I was done. Great case buying experience. More

Bryan Nickerson was good to show my the car and work out a deal. When completing the paperwork, the finance manager, Jeremiah Bland sold me an extended warranty I did not need, and he did not tell me there a deal. When completing the paperwork, the finance manager, Jeremiah Bland sold me an extended warranty I did not need, and he did not tell me there was a $100 deductible each time I used the warranty. He did return my $900 warranty payment, but it was recorded on the Bill of Sales so I had to pay a $90 sales tax to transfer the title. More

Very friendly atmosphere! I had a great experience from the minute that I walked into the dealership until I left with my new car. Communication was excellent! Matt B did an a I had a great experience from the minute that I walked into the dealership until I left with my new car. Communication was excellent! Matt B did an amazing job explaining everything & answering all my questions. He was the best salesman I have ever worked with!!!!! A+++++++ More

We purchased a 2019 Kia Optima from there a few years ago and overall the purchase was pleasant. HOWEVER, we recently just found out that our car has an excessive oil consumption issue that Kia is known for and overall the purchase was pleasant. HOWEVER, we recently just found out that our car has an excessive oil consumption issue that Kia is known for and they were far from helpful!!! Johnna in the service department was incompetent, and extremely rude over the phone. All I did was ask what they could do and she was whispering with someone on the other end and basically coming up with every way they could NOT to help us! When I told her we will not be purchasing another kia from them if this was the level of service we are going to receive, she hung up the phone on me! I highly recommend that you proceed with caution when purchasing a vehicle from a dealership that refuses to back their product and is so willing to be combative when it comes to an issue beyond the purchase! BUYERS BEWARE and to be clear we gave them a 5 Star after our purchase so don't be fooled by that either! More

Very relaxed. Matt listened to what my needs were and helped find the right car. All staff was very friendly no high pressure. Matt listened to what my needs were and helped find the right car. All staff was very friendly no high pressure. More

I think this is the first time I actually enjoyed buying a vehicle. I told Jon Massey what I wanted & he saved me from all the xx. He gave me the info I needed to make a decision & get on the road. a vehicle. I told Jon Massey what I wanted & he saved me from all the xx. He gave me the info I needed to make a decision & get on the road. More

Everyone was amazing especially my salesman Matt Boutte. He definitely knew every feature of my vehicle and walked me through everything and answered all the questions I had. He was truly awesome from star He definitely knew every feature of my vehicle and walked me through everything and answered all the questions I had. He was truly awesome from start to finish. This has been the best car purchasing experiences I’ve ever had. Thank you so much. FYI. I love love love my K5 More

As a single female, I am often not treated with respect when it comes to something like buying or servicing a car. I bought my first Kia in 2012 and returned in 2023 to buy my second because of the service when it comes to something like buying or servicing a car. I bought my first Kia in 2012 and returned in 2023 to buy my second because of the service I had received during the 11 years of owning my first one. Sales staff did not disappoint on this purchase either. I'm always treated with respect and am fully listened to at Bob Sight Kia. More