Bob Sight Ford

I had been looking at Ford Escapes for some time but hadn't pulled the trigger yet to purchase one. I lost the transmission in my Trailblazer and pulled into the Bob Sight parking lot feeling very despe hadn't pulled the trigger yet to purchase one. I lost the transmission in my Trailblazer and pulled into the Bob Sight parking lot feeling very desperate. Steve was very helpful and very understanding with my situation. He could have taken advantage but didn't. He listened to my "want" and "need" list in a new vehicle and spent time searching for my perfect car. He was very patient as we found several that were close to what I wanted but after many searches he found MY Escape. He also did what he could to get me the most out of my trade in given the unfortunate shape it was in. I was referred to Bob Sight Ford as well as referred to Steve specifically and I am VERY thankful I was. It was a pleasant, easy, comfortable experience. When I am ready to trade I will definitely go back. In the meantime I have referred folks not only to the dealership but to Steve Brackeen. Thanks Steve! More

I recently purchased a new F150 from the dealership, and found the staff to be friendly, courteous, and attentive. I have been very happy since the sale when working with the service department, as well. found the staff to be friendly, courteous, and attentive. I have been very happy since the sale when working with the service department, as well. Overall, my experience with Bob Sight Ford has been positive and I would heartily recommend them. More

All the staff of Bob Sight have been friendly and helpful, from the salesman to the service department and body repair shop. I have been purchasing vehicles from Bob Sight in Lees Summit since 1993 helpful, from the salesman to the service department and body repair shop. I have been purchasing vehicles from Bob Sight in Lees Summit since 1993 and have also been pleased with the service. Vehicles have been worked on and delivered as promised and with no surprises at the repair bill. More

I recommend anyone I can to you guys. My process was efficient, honest, and very high in quality. Even when someone in the financing office forget to give me the proper paperwork I was awarded a free t efficient, honest, and very high in quality. Even when someone in the financing office forget to give me the proper paperwork I was awarded a free tank of gas for my time. Great team and great product. More

Ive been in the service industry all my life so i know how important customer service is. With that being said as soon as I arrived, via a tow truck, i was greeted by Richard my service writer. He approac how important customer service is. With that being said as soon as I arrived, via a tow truck, i was greeted by Richard my service writer. He approached with a smile and a hand shake. After giving him the details of my issues he immediatley started his process. I asked for a "ball park" quote before I left and he said he might have it out by the end of the day. Being from out of state I thought of sure it was going to be more than the quote he gave me so when i got his call I braced for impact. To my surprise it was several hundred dollars cheaper and ready the same day. BAM Now thats service. On Time And Under Budget. Thanks I'll see ya'll again. Thats why I'll ONLY use Bob Sight Ford for all my auto needs.. Thanks again guys Brian More

The staff is very friendly and helpful. I wouldn't go anywhere else to buy a Ford and that's all that we will ever drive. This is the seventh vehicle we either leased or purchased from Bob Sight Ford an anywhere else to buy a Ford and that's all that we will ever drive. This is the seventh vehicle we either leased or purchased from Bob Sight Ford and we've always experienced the same friendly service. More

I have had great service when I purchased my truck and any time I used the service department. The salesmen and service folks were all very professional and courteous. I've always had great service from any time I used the service department. The salesmen and service folks were all very professional and courteous. I've always had great service from this dealership. They notifiy me when I need oil changes or any upgrades. More

They have always provided excellent service at a reasonable price and within a reasonable time frame. All the employes that we have dealt with over the years have been courtesy and friendly and have reasonable price and within a reasonable time frame. All the employes that we have dealt with over the years have been courtesy and friendly and have always went above and beyond what I think an employe should do to keep me, the customer happy. More

Used the online reservation process, it was very convenient. I called the service department to check to see if the parts for the recall were in and they were not. Within an hour, I received a convenient. I called the service department to check to see if the parts for the recall were in and they were not. Within an hour, I received a phone call that told me a delivery truck had just delivered some parts, so I was able to take in my truck after all that same day. I was impressed with the drive in drop off inside the garage. I was also impressed with the FREE multipoint inspection that was performed while they fixed the recalled item. More

All of the service personnel are very friendly and knowledgeable. Even though I was only in for a regularly scheduled oil change, the service representative (I don't remember his name) was very friend knowledgeable. Even though I was only in for a regularly scheduled oil change, the service representative (I don't remember his name) was very friendly and told me he would notify me if anything else on my car needed attention. The waiting area is a very nice and enjoyable place to sit and have a cup of coffee while waiting for the service to be completed. As soon as the work was completed, the service rep came and got me, and I was able to continue my day. The price for the oil change was very competitive with any other service department, maybe even a little bit more inexpensive. My overall experience is always a good one when I bring my car in for service. More