Bob Sight Ford

"I would like to say that I was treated professionally from my very first conversation on the phone with Paul in parts and Patrick in service. It can be very intimidating as a woman to get professionally from my very first conversation on the phone with Paul in parts and Patrick in service. It can be very intimidating as a woman to get auto service and I felt like they were giving me the advice they would have given their own wives. Bob Sight Ford also matched the cheaper price on tires that I found online without a hitch. When I showed up for my scheduled appt time, they were able to drive me to a nearby shopping area to get some errands done. They finished my care 1 hour early and came back to pick me up!!! What a fantastic service dept. I can't forget to say that they washed and wiped down my car!!! With such excellent service, I will be going back for life!!!" More

I checked with other dealers in metro area and some were very pushy and one dealer in east lee's summit did not even approach me. A toyota dealer in kansas city was so proud of his vehicles he would not d very pushy and one dealer in east lee's summit did not even approach me. A toyota dealer in kansas city was so proud of his vehicles he would not drop his price more than fifty dollars. The last dealership which is bob sight ford was very friendly and cared. I did purchase a new ford fusion, and like it very much. More

Bill, after the vehicle was reviewed, went over all the priority items that required to be corrected, and explained very carefully the other items, and what the result would be if I decided to let them go priority items that required to be corrected, and explained very carefully the other items, and what the result would be if I decided to let them go until another time; He actually showed me on paper that correcting everthing at this moment would save me money, and extend the life of the car also; So my thanks to Bob Sight Ford, who helped make this a win-win experience. More

My experiences with the people in this dealership have always been comfortable, whether during a service visit, a warranty issue, or buying a new or used vehicle. This feeling has been there for the more always been comfortable, whether during a service visit, a warranty issue, or buying a new or used vehicle. This feeling has been there for the more than eight years I have dealt with them on new cars (1), used cars (3), and the repeated service visits. Jeff Sight, Larry Baker, and Troy have always greeted me by name, asked for my business, and saw to it that problems were eliminated and issues resolved. More

Steve was very accomodating and helpful concerning all of my questions and needs. I did a great deal of research prior to arriving at Bob Sight Ford and I thought I knew what car I wanted, but Steve and Nate my questions and needs. I did a great deal of research prior to arriving at Bob Sight Ford and I thought I knew what car I wanted, but Steve and Nate helped me decide what car was a better fit for my travels. I was very pleased with the hospitality, service and vehicle that I purchased. More

Dealing with Troy and his vast experience and knowledge are invaluable when it comes to service and decisions to be made. Anyone who inquires on who to see in service department I always refer them to him. are invaluable when it comes to service and decisions to be made. Anyone who inquires on who to see in service department I always refer them to him. Troy not only treats you like your his only customer, but his honest upfront dealings keep you in the loop on the progress of your vehicle. Whenever an issue arises he will make contact and inquire as to not only choices but recommendations to proceed, always letting you drive whatever is done to your vehicle. Troy is my main reason for staying with Bob Sight service and remaining a loyal customer to them. More

I left my 250 diesel with the service department while out of town to have service done and body shop to inspect truck for possible hail damage from a recent storm service kept in touch with me letting me out of town to have service done and body shop to inspect truck for possible hail damage from a recent storm service kept in touch with me letting me know what truck need and extent of hail damage. When I picked the truck up I there was no surprises I already knew what service was done and pricing, plus a written estimate for hail damage. Everything was done as expected. More

The staff is friendly and the servicing is always discussed in detail so that I know what work is needed and how much it will cost me. It is easy to schedule visits and the scheduling is usually qui discussed in detail so that I know what work is needed and how much it will cost me. It is easy to schedule visits and the scheduling is usually quite flexible. The work that I have done seems to be done well and the price seems to be relative; I've had work done at other garages for less and the quality seems as good. My only complaint is that I had an extended warranty with my F 150 and had work done that was covered and it cost me the full replacement cost when the sevice department should have pulled up my VIN number and correllated it to the extended warranty and the work to be done; thus costing me only the deductable and not the full amount. More

As usual, my service experience at Bob Site Ford was excellent. The documenting of the work to be done was done in a professional and efficient manner, and I was in and out in no time at all. I would ce excellent. The documenting of the work to be done was done in a professional and efficient manner, and I was in and out in no time at all. I would certainly recommend this shop to my family and friends. More

I found the staff to be courteous and very friendly. Although I had a bit of a wait, the waiting room was clean and pleasant. When my car was ready I received an apology for the delay and they even was Although I had a bit of a wait, the waiting room was clean and pleasant. When my car was ready I received an apology for the delay and they even washed my car! I will continue to use this dealership for service and highkly recommend it to my friends. More