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Bob Sight Ford
Lees Summit, MO
375 Reviews
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Showing 375 reviews
December 26, 2012
Took my F-150 in for service on the Sync system last week. First the technician had to call me to ask where the fuse box was. Um, isn't this a Ford dealership? They don't know where the fuse box on an F week. First the technician had to call me to ask where the fuse box was. Um, isn't this a Ford dealership? They don't know where the fuse box on an F-150 is? Then after not hearing back for hours I called about 4:30 for a status. Told the service guy I would be in before 6 to pick it up. When I arrived an hour later at 5:30 it wasn't ready so I was told to wait in the waiting room while they "put it back together." I waited there for an hour, then went to check on the progress and the service center was CLOSED. In fact the entire dealership was closed. I WAS LOCKED IN THE DEALERSHIP, alone. No service guys, no sales guys. Nothing. There was a random rental car guy who happened to be there to tell me how to open the garage door and get my truck out. Which could have been anyone's truck as there was no one there to stop me or verify who I was. Oh and the truck still wasn't fixed. More
by hamdogg
Employees Worked With
Brian Cunningham
December 14, 2012
All fives because everything so far has gone great! Brad was a pleasure to deal with. He was professional, straight forward, likeable, honest, and a no pressure kind of guy/sales manager. Chris was very he was a pleasure to deal with. He was professional, straight forward, likeable, honest, and a no pressure kind of guy/sales manager. Chris was very helpful and pleasant, although I didn't deal with him as much as I did Brad. Chris will be my contact for any future needs on my truck and I won't hesitate to call or email him with questions. He has been very helpful and friendly when needed. More
by Gary Willard
Employees Worked With
Brad Frazee, Chris Zieber
November 30, 2012
Disappointing actually, after working out the loan and agreeing to come in 2 hours later to pick it up and sign, the vehicle was sold to a 2nd walk in customer for $275 more than my offer without an oppor agreeing to come in 2 hours later to pick it up and sign, the vehicle was sold to a 2nd walk in customer for $275 more than my offer without an opportunity for me to counter offer. Now I know what my long term value is as a customer, to Zach its less than $275. More
by proprojects
Employees Worked With
Zach & Lee
November 16, 2012
All of the staff were awesome. Tim is kind, genuine, and very helpful. Bob Sight Ford is the best! The service department is wonderful also. I had all maintenance on my 2010 Fusion done at Bob Sight. They a very helpful. Bob Sight Ford is the best! The service department is wonderful also. I had all maintenance on my 2010 Fusion done at Bob Sight. They are knowledgable and trustworthy!! More
by mel_blunt
Employees Worked With
Tim Cain, Brad Frazee
November 15, 2012
This is our first purchase from Bob Sight and we appreciated all Chris did to make it a good experience. We are pleased to find an American car maker that has come out with a product that fits m appreciated all Chris did to make it a good experience. We are pleased to find an American car maker that has come out with a product that fits most of our needs. The options exceed anything we could find in the price range with the improved milage. More
by rosemarylytle
Employees Worked With
Chris Zieber
October 23, 2012
Great sales staff and very professional team, they were very patient with me while i was waiting for finance from my credit union, will be buying my next new car or truck from Bob Sight Ford, also i will b very patient with me while i was waiting for finance from my credit union, will be buying my next new car or truck from Bob Sight Ford, also i will be telling all my friends and family where to purcase their next vehicle new or used. told a co worker about Bob Sight and he went down and purchased new truck from them also. Great job keep up the great work, and thank you. More
by jeff gravette
Employees Worked With
Casey Conklin, Jim Trader
October 11, 2012
Great overall experience - would highly recommend. Knowledgable salesperson, attention to detail, did not force options or add-ons during the process. Efficient and concise financial process in the s Knowledgable salesperson, attention to detail, did not force options or add-ons during the process. Efficient and concise financial process in the sale. Low-pressure environment. More
by treiser
Employees Worked With
Gene Hill, Jeff Sight
September 27, 2012
Steve was very responsive and patient. He was not a pushy salesman, so it worked well with my character. Chris Norris referred me to Steve, great job by Steve and Chris. Teamwork most always creates a good e salesman, so it worked well with my character. Chris Norris referred me to Steve, great job by Steve and Chris. Teamwork most always creates a good experience. Several other salesman were very helpful if Steve was not available on one of many of my pop-in visits. Thanks... More
by Mu93
Employees Worked With
Steve Brackeen, Chris Norris
September 11, 2012
Beautiful dealership, great prices, excellent customer service and excellent selection. Bob Sight Ford has a reputation that I trust. I went to Bob Sight Ford for my first vehicle purchase ever and they u service and excellent selection. Bob Sight Ford has a reputation that I trust. I went to Bob Sight Ford for my first vehicle purchase ever and they ushered me through the process quickly and efficiently and made it fun as well. More
by bigdave7331
Employees Worked With
David Dolginow, Gene Hill, Brian Sight
August 01, 2012
This is the second car we have purchased with David, he is very caring and helpful. We were not able to co-sign for our son, so David fixed him up with a Credit Union and Alex was able to get the loan. Eve is very caring and helpful. We were not able to co-sign for our son, so David fixed him up with a Credit Union and Alex was able to get the loan. Everyone we have talked to or worked with has alway been very friendly an helpful, you have a great team. Thank you More
by bachmajl
Employees Worked With
David Whittaker
