Bob Sight Ford

There were several problems with my used vehicle purchase There were several problems with my used vehicle purchase at Bob Sight Ford. I will begin at the beginning. The salesman was not the major prob There were several problems with my used vehicle purchase at Bob Sight Ford. I will begin at the beginning. The salesman was not the major problem but he got me started on the wrong foot. I was in need of a new truck but was going out of town for about 10 days. I was told if I paid a deposit that they would not have any problems holding the truck. I clearly stated what date I would be back in to get the truck. Well, after a few days I received a phone call questioning when I would be back to get the truck and that they had another buyer. Even as a young guy, I still have some old fashion values. I told you when I would be back, paid my deposit and gave you no indication I was going to change my mind. I should have not been questioned or threatened that you had another buyer. I guess I should have let them sell the truck to someone else because it got worse from there. Let me preface by saying that the truck had just over 100,000 miles so of course I was not eligible for an extended warranty. Though I hear from some other people that this may not be true. Never less, I bought the truck so shame on me. The first thing that went wrong even before the truck left the parking lot was a squelching noise that came on when the air conditioner compressor kicked in. They supposedly replaced a tensioner pulley that was supposed to fix that. It didn't. It still makes a noise. The second thing that went wrong was fuel water separator light kept coming on. This actually happened in a test drive. It happened a few times and they sent the truck into the shop. Said there is no problem, only that the sensor was dirty. Well, they cleaned the sensor and a few weeks later it comes on again. I figured I would just go get the fuel filters changed and that would help. I took it to another Ford dealer to have this done because I was already skeptical of Bob Sight. Low and behold, it was the low pressure fuel pump. The other dealer helped me out and now has my business. The third thing was that they sold me vehicle knowing it had problems or they were incompetent on checking out there used vehicles. I do not know which one is worse. A vehicles coolant system is supposed to be pressurized up to a certain PSI. This increases the boiling point of the coolant so that it wont boil your engine before the fan kicks in. I guess I should have done a little more home work. The degas bottle caps on super duty trucks are supposed to hold 16 PSI. Ford actually had to make a different cap for the super duties. The original ones were junk. My truck had the original one still. Had it tested. 0 PSI was the result. Got a new upgraded cap. As soon as I put the new cap on, the system pressurizes correctly. Only now the radiator starts to leak. Did Bob Sight ford know this and keep the bad cap on there so they could sell a truck without the radiator leaking or was there service department completely incompetent in checking out a used vehicle to make sure the coolant system is pressurized. You be the judge. I have other things but am tired of typing. I know this though, Bob Sight Ford will not see any business from me in the future. More

All fives because everything so far has gone great! Brad was a pleasure to deal with. He was professional, straight forward, likeable, honest, and a no pressure kind of guy/sales manager. Chris was very he was a pleasure to deal with. He was professional, straight forward, likeable, honest, and a no pressure kind of guy/sales manager. Chris was very helpful and pleasant, although I didn't deal with him as much as I did Brad. Chris will be my contact for any future needs on my truck and I won't hesitate to call or email him with questions. He has been very helpful and friendly when needed. More

Disappointing actually, after working out the loan and agreeing to come in 2 hours later to pick it up and sign, the vehicle was sold to a 2nd walk in customer for $275 more than my offer without an oppor agreeing to come in 2 hours later to pick it up and sign, the vehicle was sold to a 2nd walk in customer for $275 more than my offer without an opportunity for me to counter offer. Now I know what my long term value is as a customer, to Zach its less than $275. More

All of the staff were awesome. Tim is kind, genuine, and very helpful. Bob Sight Ford is the best! The service department is wonderful also. I had all maintenance on my 2010 Fusion done at Bob Sight. They a very helpful. Bob Sight Ford is the best! The service department is wonderful also. I had all maintenance on my 2010 Fusion done at Bob Sight. They are knowledgable and trustworthy!! More

This is our first purchase from Bob Sight and we appreciated all Chris did to make it a good experience. We are pleased to find an American car maker that has come out with a product that fits m appreciated all Chris did to make it a good experience. We are pleased to find an American car maker that has come out with a product that fits most of our needs. The options exceed anything we could find in the price range with the improved milage. More

Great sales staff and very professional team, they were very patient with me while i was waiting for finance from my credit union, will be buying my next new car or truck from Bob Sight Ford, also i will b very patient with me while i was waiting for finance from my credit union, will be buying my next new car or truck from Bob Sight Ford, also i will be telling all my friends and family where to purcase their next vehicle new or used. told a co worker about Bob Sight and he went down and purchased new truck from them also. Great job keep up the great work, and thank you. More

Great overall experience - would highly recommend. Knowledgable salesperson, attention to detail, did not force options or add-ons during the process. Efficient and concise financial process in the s Knowledgable salesperson, attention to detail, did not force options or add-ons during the process. Efficient and concise financial process in the sale. Low-pressure environment. More

Steve was very responsive and patient. He was not a pushy salesman, so it worked well with my character. Chris Norris referred me to Steve, great job by Steve and Chris. Teamwork most always creates a good e salesman, so it worked well with my character. Chris Norris referred me to Steve, great job by Steve and Chris. Teamwork most always creates a good experience. Several other salesman were very helpful if Steve was not available on one of many of my pop-in visits. Thanks... More

Beautiful dealership, great prices, excellent customer service and excellent selection. Bob Sight Ford has a reputation that I trust. I went to Bob Sight Ford for my first vehicle purchase ever and they u service and excellent selection. Bob Sight Ford has a reputation that I trust. I went to Bob Sight Ford for my first vehicle purchase ever and they ushered me through the process quickly and efficiently and made it fun as well. More