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Bob Sight Ford
Lees Summit, MO
376 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 376 reviews
July 13, 2017
Worst customer service in history Don't buy from these guys. They could care less about customer service and only sitting around doing nothing. Promised calls back, don't hold your Don't buy from these guys. They could care less about customer service and only sitting around doing nothing. Promised calls back, don't hold your breath. Reaching anyone who knows anything, good luck. Finance team are complete jersey as they love wasting your time and then get upset when you call them on it. Oh and when the owners son (GM) promises to rectify a terrible customer service situation, he suddenly isn't available after the purchase. Go else where, you will be treated better. More
by serious guy
Employees Worked With
Financial Department and owners sons, Eric Zinnert, Joe Pippens
March 25, 2017
Always a great experience I have bought a number of trucks via Bob Sight Ford through out 15 years. Chris Zieber my contact whom I have bought my last two trucks was once again I have bought a number of trucks via Bob Sight Ford through out 15 years. Chris Zieber my contact whom I have bought my last two trucks was once again outstanding in caring for my familys needs and wants. I am gladd to see that he was still with Ford after coming back to buy my recent truck. To me that sais much about Ford as well. Chris cares about who he serves as much as how he serves. That to me means everything. I encourage Ford to recognize such sales people and keep being the Company you are. More
by Jet
Employees Worked With
Chris Zieber
March 25, 2017
Unparalleled positive experience. After an exhausting 2 week /11 dealer search for the "perfect fit"compact SUV for the wife who was "undecided" as to what she wanted, it was determine After an exhausting 2 week /11 dealer search for the "perfect fit"compact SUV for the wife who was "undecided" as to what she wanted, it was determined to have her start with a color and I would take it from there. Deciding finally on the Ford lineup it was apparent that none of the previous 11 dealerships had it in that color in any brand in their inventory. We made a cold call inquiry to Bob Sights Ford in Lees Summit and "BINGO" was informed they had not one but two in stock in that color with every thing we required. The best part was the super friendly,very knowledgeable salesman, Tyler Gray, that took our inquiry. Absolutely hope if you're in the market for a vehicle that you are fortunate to have this guy help you thru it. Having never dealt with this dealership previously I had no idea what to expect. After having purchased this time from Tyler, I would not hesitate to highly recommend him as the "go-to guy" to all my friends and relatives. Seriously cannot say enough positive about this deal. More
by Lake Guy Larry
Employees Worked With
Tyler Gray
March 15, 2017
Awesome Experience I recently bought a 2016 F150 from this dealership. I did my research on the internet and walked in the next day to test drive. I worked with Tyler Gr I recently bought a 2016 F150 from this dealership. I did my research on the internet and walked in the next day to test drive. I worked with Tyler Gray though the whole process, he was patient and reasonable through the whole process. I would highly recommend this dealership and more specifically, Tyler Gray. The whole experience was top notch and I was very impressed by Tyler and the dealership as a whole. More
by Gregt60
Employees Worked With
Tyler Gray
December 30, 2016
Tyler is the person to see Just bought another car from Tyler. Bought my mom's Explorer from him about 6 months ago and he worked for a very fair deal. Then just bought a Expe Just bought another car from Tyler. Bought my mom's Explorer from him about 6 months ago and he worked for a very fair deal. Then just bought a Expedition EL. Once again Tyler was very helpful, eas you to deal with and is a no pressure no nonsense guy. Best buying experience ever. More
by Brad
Employees Worked With
Tyler Gray
December 29, 2016
Great experience Tyler did what it took to make sure he could get me into the vehicle I needed. His due diligence and ability to work with me from different platforms Tyler did what it took to make sure he could get me into the vehicle I needed. His due diligence and ability to work with me from different platforms i.e. Email, text, phone extremely helped in making this happen. Thanks Tyler! When I buy again I will be returning to this dealership. And will refer friends and acquaintances to the same dealership. More
by Brad12
Employees Worked With
Tyler Gray
December 28, 2016
Pleasure working with Tyler! I needed to purchase a vehicle by the end of the year. Tyler did a fantastic job fulfilling my needs. He was extremely knowledgeable, courteous, and I needed to purchase a vehicle by the end of the year. Tyler did a fantastic job fulfilling my needs. He was extremely knowledgeable, courteous, and professional throughout the process. His follow up was quick and efficient. I would definitely recommend Tyler and Bob Sight Ford to anyone searching for a vehicle. Greg P. More
by Greg P.
Employees Worked With
Tyler Gray, Joe Pippens
December 27, 2016
Great service from Tyler! We had an awesome experience with Tyler! He was very helpful from start to finish. He was knowledgeable about the SUV we bought, and extremely pleasan We had an awesome experience with Tyler! He was very helpful from start to finish. He was knowledgeable about the SUV we bought, and extremely pleasant and courteous. He also worked with our schedule to make sure we could come in when it worked for us, with our schedule and kids, which was really nice given we are right in the middle of the holidays and he was already busy. We are so glad we went to Bob Sight Ford and worked with Tyler and would recommend him highly to anyone! More
by Emily
Employees Worked With
Tyler Gray
December 27, 2016
Great experience overall Overall I had a great experience at Bob Sight. All of the staff was friendly and down to earth. Tyler was a great salesman and easy to work with, co Overall I had a great experience at Bob Sight. All of the staff was friendly and down to earth. Tyler was a great salesman and easy to work with, communicated quickly via email and phone. I appreciated how he ensured my truck was cleaned and brought out front for both the test drive and on delivery day. This was my 11th car buying experience and one of my top 3. More
by BigE
Employees Worked With
Eric Zinnert, Tyler Gray
December 14, 2016
What a great experience! It's not often I do this, however, I wanted to take a minute and express what a pleasure it was working with Danny Smith at Bob Sight Ford. We dealt m It's not often I do this, however, I wanted to take a minute and express what a pleasure it was working with Danny Smith at Bob Sight Ford. We dealt mostly through email, which worked better for me. Usually that only last a few minutes, then people get impatient and want to call. I was thankful that he was patient, and worked at my speed. We are super pleased with the deal we got and the fact that it was ready and waiting when we arrived. I would/am recommending him and the fine folks at Bob Sight to anyone who is in the market for a new car. More
by Armand Aubut
Employees Worked With
Eric Zennert, Danny Smith
