Bob Ross Buick GMC

A Pleasant experience Bonnie and I were extremely satisfied with everything during our recent purchase of our new 2016 Buick Encore. We were like friends rather than subjec Bonnie and I were extremely satisfied with everything during our recent purchase of our new 2016 Buick Encore. We were like friends rather than subjects. More

2016 Buick Encore-Premium Package Tom Spears was a great help to us in the purchase of our new car. I was able to drive other SUV styles before deciding on the Encore. I felt no pres Tom Spears was a great help to us in the purchase of our new car. I was able to drive other SUV styles before deciding on the Encore. I felt no pressure at any time. I was also offered a fair price for my trade-in. My wife and I like the Encore very much. We have not driven it much yet but are looking forward to doing so. It is a surprisingly smooth ride for a smaller vehicle. More

Very satisfied with the whole experiance. We were greeted quickly, and the sales people were very friendly . All our questions were answered promptly. It was a pleasant experience. I am total We were greeted quickly, and the sales people were very friendly . All our questions were answered promptly. It was a pleasant experience. I am totally satisfied . More

Well done! This is the second survey/review I've done and it is unchanged from my previous one. You all did a fine job of trading my money for your vehicle. Th This is the second survey/review I've done and it is unchanged from my previous one. You all did a fine job of trading my money for your vehicle. The Encore was our choice after looking at most of the other suv crossovers out there. The price was fair and the service was great. If youre looking for suggestions on improvement, I would say you should include a 50.00 dinner gift card with every purchase of a new vehicle. This is a classy way to say thanks for your business. All that paperwork can make a person hungry :) More

Wouldn't You Really Rather Have a Buick? Great cars, good selection, nice people. Denise Gazall has sold me two cars so far. Who knows how many more! She's a great saleswoman. Great cars, good selection, nice people. Denise Gazall has sold me two cars so far. Who knows how many more! She's a great saleswoman. More

Just a great way to spend my time buying a Buick, Roger my salesman and Kathleen the business manager provided me with a great vehicle, great price. That evening I discovered left rear tail light was Roger my salesman and Kathleen the business manager provided me with a great vehicle, great price. That evening I discovered left rear tail light was cracked. Took to service before closing, Derek the service consultant reviewed, found a replacement and I was back on the road leading the life of a new Buick owner. Not often do you get to join the efforts of sales, the manager and Service to prove the value of your dealership. Roger, Derek and Kathleen would have looked good riding with me to the golf course in my new Regal the next morning. More

The Only Place I Shop I just purchased my fourth vehicle from them and can't see myself going anyplace else for my next one. Both the sales and service departments are exce I just purchased my fourth vehicle from them and can't see myself going anyplace else for my next one. Both the sales and service departments are excellent. I feel very comfortable sending my daughter there without me accompanying her. More

Great Buying Experience The salesmen I worked with are very knowledgable about Buick products. They made an effort to find a car that had everything I wanted. After purchasin The salesmen I worked with are very knowledgable about Buick products. They made an effort to find a car that had everything I wanted. After purchasing a new car, Roger, my salesman, spent a lot of time going over all the features of the car and answering my questions. He got my OnStar and phone set up for me. I drove off knowing how how to operate the car. More

Great Customer Service Listened to my needs and helped me get the truck I wanted. I wouldn't buy anywhere else! If you are in the market for a new car or truck , go to Bob R Listened to my needs and helped me get the truck I wanted. I wouldn't buy anywhere else! If you are in the market for a new car or truck , go to Bob Ross Buick Gmc More

Excellent service We broke down on I-75 Friday night May 27th south of Cinncantti on our way to MI had to be towed to the hotel in Miamisburg Ohio, not sure what we cou We broke down on I-75 Friday night May 27th south of Cinncantti on our way to MI had to be towed to the hotel in Miamisburg Ohio, not sure what we could do on a holiday weekend...call Bob Ross Buick and spoke with the receptionist right at opening time and explained to her our situation she put us on the phone with Barry the service manager right away. Barry had our car towed to him within 1/2 hour of our call...had it pulled right into the bay to be diagnosed, the mechanic knew immediately what it was ( crack seal and valve cover) had both parts in stock and we were on our way within 1 1/2 hours a promised. Top notch service for out of towners probably never to see us again.... for locals I believe you are blessed to have them at your doorstep. Thanks Barry, Robert for entertaining us while we waited with our dog and thanks to the knowledgeable mechanic (sorry didn't get his name) that reads the bulletins and made our vacation trip a total success. More