Bob Rohrman's Indy Hyundai

Great Service on my vehicle in a timely manner with a clean waiting room set up and spaced out evenly for Covid19. They made sure my car was good with a needed oil change and recommendations. clean waiting room set up and spaced out evenly for Covid19. They made sure my car was good with a needed oil change and recommendations. More

Phenomenal Overall Experience! On Saturday, March 28 we visited Bob Rohrman Indy Hyundai where we purchased a 2020 Hyundai Tucson Limited. Earlier in the week we had the unfortu On Saturday, March 28 we visited Bob Rohrman Indy Hyundai where we purchased a 2020 Hyundai Tucson Limited. Earlier in the week we had the unfortunate pleasure of visiting Napleton Hyundai on 96th St. where we test drove a 2020 Hyundai Kona Ultimate and a 2020 Hyundai Tucson. We had every intention of purchasing our new vehicle from Napleton as we had a prior relationship with Butler Hyundai. Despite making it abundantly clear that we were there to test drive only then return the next day to secure the purchase after sleeping on it, high pressure and intimidating sales practices were used by the sales team at Napleton to secure the deal that evening. We found this highly unprofessional and uncalled for. When making such an important purchase, it is of vital importance that an auto dealership allows you the opportunity to shop and make the right decision, not one that is made out of pressure, intimidation and greed.. Following our awful experience at Napleton, we chose to take our business elsewhere - elsewhere being Bob Rohrman Indy Hyundai. Upon arrival Saturday morning we were warmly and enthusiastically greeted by Dorian Smith. From the moment we walked into the building, the overall feeling was entirely different compared to Napleton. Our presence was valued and Dorian truly cared about ensuring that our experience was far more customer-oriented and appreciated than that at Napleton. We test drove the same two cars at Bob Rohrman as we did at Napleton. We were allowed to discuss and make the best decision for us without any pressure or intimidating sales practices. The financing was quick and efficient. All in all it was a fabulous experience and we drove away in our 2020 Hyundai Tuscon Ultimate very satisfied and full onboard as future and loyal Bob Rohrman customers. We cannot say enough about Dorian. We are so pleased and so happy.. Although our experience at Napleton was unpleasant, it was worth it knowing that we were able to discover Dorian and the outstanding team at Bob Rhorman Indy Hyundai. Very satisfied customers! More

Low pressure, good prices. Bought our new Palisade from them a couple months ago as well. Best dealership we have ever been at and dealt with. them a couple months ago as well. Best dealership we have ever been at and dealt with. More

Great, smooth and simple buying process. I would recommend this dealer and of course working with Dorian Smith! Looking forward to enjoying my new car! recommend this dealer and of course working with Dorian Smith! Looking forward to enjoying my new car! More

My wife took my car in on Feb 19, 2020. She wasn’t aware that I paid extra for synthetic oil on my contract. I got regular. I was offered the opportunity to get a new oil change but I declined. You shoul that I paid extra for synthetic oil on my contract. I got regular. I was offered the opportunity to get a new oil change but I declined. You should know. Please annotate your files! More

Dorian was amazing to work with to purchase our new Palisade! He was very professional and worked with us to find our perfect vehicle, and we couldn't be happier with our experience! Palisade! He was very professional and worked with us to find our perfect vehicle, and we couldn't be happier with our experience! More

Very good and helpful not alot of dealer we went to would explain some of the features in the so I think tht was pretty awesome explain some of the features in the so I think tht was pretty awesome More

Had a great time here, Dorian helped make the experience that much better. Walked in not expecting to drive off the lot with a brand new Sonata. They got the deal done! Thank you! that much better. Walked in not expecting to drive off the lot with a brand new Sonata. They got the deal done! Thank you! More

Friendly, efficient, and easy to work with. Listened to what we were interested in without applying any pressure. Interested in ongoing relationship versus quick sale. what we were interested in without applying any pressure. Interested in ongoing relationship versus quick sale. More

Dorian was pleasant during my time at the dealership. He was efficient, had all the paperwork ready to go with me needing to spend a lot of time waiting, and he was very helpful with moving items from my ol was efficient, had all the paperwork ready to go with me needing to spend a lot of time waiting, and he was very helpful with moving items from my old vehicle to the new one. All in all, a great buying experience! More