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Bob Rohrman's Indy Hyundai

Indianapolis, IN

4.3
775 Reviews

7101 E Washington St

Indianapolis, IN

46219

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775 Reviews of Bob Rohrman's Indy Hyundai

August 23, 2021

They pushed and pushed to sell us an extended warranty and our brand new vehicle has issues. Maybe that’s a coincidence, maybe it’s not. Also, they said they ran the vehicle through inspection, but the me More

by NMARIE1981
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Fort, Adam Wagner
Sep 09, 2021 -

Bob Rohrman's Indy Hyundai responded

I understand your frustrations with the vehicle. I apologize for the stress and time you have had to put into dealing with this. I can assure you we would never sell a vehicle knowing it had any issues without communicating those upfronts. On a New vehicle under full manufacture warranty, we would not gain anything except a bad review if we did that intentionally. I did check the Pre-Delivery Inspection on your Palisade and everything came back good. The techs do not test every button and feature individually. The vehicle is plugged into a tablet that scans all the systems while the tech drives the vehicle. I'm not sure how yours did not fail, but once the other dealer gets a chance to diagnose we will have more intel for you. Thank you for your patience.

August 20, 2021

The company rep that assist me was polite and professional. He answered all my questions in a way I understood clearly his responses. Assistant in the best service to be done. More

by MMYLES.MYLES
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad in service department
Aug 23, 2021 -

Bob Rohrman's Indy Hyundai responded

Myles, Thanks for sharing your thoughts about your experience working with Brad here at Bob Rohrman's Indy Hyundai. We appreciate your business and hope to see you again soon!

August 19, 2021

ADAM WAGNER WAS VERY REASSURING IN HIS SALESMANSHIP.I APPRECIATED WHEN HE ASKED ME WHAT I WAS LOOKING FOR IN A VEHICLE. SALES PROCEDURE VERY EFFECIENT More

by TBELLAMY9396
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fort, Adam Wagner
Aug 19, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you for your review and kind words for Adam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Indy Hyundai.

Aug 20, 2021 -

TBELLAMY9396 responded

upon further inspection of vehicle i have noticed that tires on vehicle are worn . thats my fault i wish someone pointed tires out.iknow its as is the dealership wasoverall freindly but disappointed with tires.

August 15, 2021

The team at bob rohrman's Indy Hyundai is awesome. Our salesman Adam Wagner was great to work with and really relaxed. The finance manager Jason parker managed to get us better payments then we expected. More

by Charger RT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Parker, Joe Garry, Adam Wagner
Aug 16, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman's Indy Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

A splendid visit. Brad and the team took extra time to ensure my concern was addressed and handled well. Very appreciative for their hard work! More

by Rita D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Aug 12, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you for your very kind review, Rita. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brad and our team here at Bob Rohrman's Indy Hyundai.

August 07, 2021

Good experience, they weren't pushy and were very helpful in making a deal work on a new G70. More

by Brendon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Moore
Aug 08, 2021 -

Bob Rohrman's Indy Hyundai responded

We are very happy to have provided you, Brendon, with such a positive experience! We sincerely value your business and look forward to your next visit.

August 06, 2021

Great experience, some initial disconnect but Tyler was great to work with. Car is everything my wife wanted and more and the purchase couldn't have been any easier. More

by ROB@CROBERTDILLON.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stevenson, Tyler Miller
Aug 06, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you for sharing your experience with us, Rob! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 06, 2021

Great customer service and a great experience! Everyone was friendly and easy to work with. I am super excited about the purchase of my new GV70! More

by Angela M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fort, Adam Wagner
Aug 07, 2021 -

Bob Rohrman's Indy Hyundai responded

Here at Bob Rohrman's Indy Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 04, 2021

Customer service when purchasing a vehicle is very good. They listen and try to understand the customer needs, concerns, and value/price. Negotiation is minimal and easy because they listen well. This is More

by RHOWE659
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andrew
Aug 04, 2021 -

Bob Rohrman's Indy Hyundai responded

Thank you for taking the time to share your feedback with us. Alex and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2021

I had a great experience purchasing my new GV70. Tyler Miller was a pleasure to work with. He and the team were extremely helpful during the process of buying my car and continue to be helpful and contac More

by Ben W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Miller
Aug 04, 2021 -

Bob Rohrman's Indy Hyundai responded

Ben, Thanks for your feedback on your recent visit to Bob Rohrman's Indy Hyundai. I'm glad to hear that Tyler was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new GV70!

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