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Bob Rohrman's Indy Hyundai

Indianapolis, IN

3.9
778 Reviews

7101 E Washington St

Indianapolis, IN

46219

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778 Reviews of Bob Rohrman's Indy Hyundai

September 29, 2022

I first met Ms. Lilly she was awesome She took good care of me She is a keeper. And then I met Mr Tyler and he was was awesome as well. Everyone was very nice More

by DORISHARNEY58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Lilly, Tyler Miller, Mitch Van Cleave
Sep 30, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2022

I took my car in for a check engine light. Came back with a diagnostic that had over $6K of work needed. All that was required was an O2 sensor. I had to order the part, pay for it and half More

by jadlroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Monroe, Anita Angon
Oct 03, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you for bringing it to our attention, and if you'd like to discuss, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 28, 2022

Great customer service and Stan Moore was a trustworthy salesperson.Had a great experience at this dealership. More

by GBRAVO1299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Moore
Sep 30, 2022 -

Bob Rohrman's Indy Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 27, 2022

Started my service request in July and Eva in the service department was a great help. The only issue I had here was the miscommunication which made the experience a little more difficult and longer than it More

by Kameron S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva, Michael Monroe
Sep 28, 2022 -

Bob Rohrman's Indy Hyundai responded

We are very happy to have finally provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2022

Everything went smooth I checked and dropped my Santacruz off they called me about 30 minutes later said it was done More

by DOZERRYAN1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monroe, Casandra Herman, Anita Angon
Sep 28, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman's Indy Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 26, 2022

I was misled into thinking my vehicle was going to be repaired by a woman who apparently does not know her job and entered false information in the notes from our call. The car was finished being looked More

by highnoon20001
Customer Service
Recommend Dealer
No
Employees Worked With
Do not know the name of the woman I talked to
Sep 29, 2022 -

Bob Rohrman's Indy Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 25, 2022

Juan Ortega and Joe Garry were great. Small dealership. Not very often you get to deal directly with the General Manager. Joe ordered the car I wanted. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garry, Juan Ortega
Sep 25, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 23, 2022

Nick was amazing. I had a vehicle in mind weeks before it even arrived. When it finally got there, he immediately went and got the keys to ensure that I would have fir More

by KADYAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Butler
Sep 25, 2022 -

Bob Rohrman's Indy Hyundai responded

We are very happy to hear that Nick provided you with such a positive experience! Congrats on your new vehicle! We sincerely value your business and look forward to your next visit.

September 21, 2022

Great service , Love the people working at the front desk. Thank you for a great service. Good luck a quote on a new car More

by COXLAURIE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Herman, Anita Angon
Sep 21, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2022

Quick and easy service! Made an appointment on the app and easily arrived and checked-in! More

by Juan M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monroe, Casandra Herman, Anita Angon
Sep 20, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you, Juan. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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