Bob Rohrman Toyota

It was the worst decision to make a deal with this dealer first, they called me messages a lot after I bought the truck, they did not answer my calls, the only thing they care about is selling and after that first, they called me messages a lot after I bought the truck, they did not answer my calls, the only thing they care about is selling and after that they don't care about the customers. More

Very friendly and knowledgeable. Helped me find exactly what I needed with payments I could afford. Kylee, Daniel and Spencer made buying my first new car a great experience. I would recommend them to ever what I needed with payments I could afford. Kylee, Daniel and Spencer made buying my first new car a great experience. I would recommend them to everyone. More

Everything was great, people were friendly.Thought the Everything was great, people were friendly. Thought the entire process was a little slow. There were items to be handle on the vehicle before turned Everything was great, people were friendly. Thought the entire process was a little slow. There were items to be handle on the vehicle before turned over to us and those all weren't taken care of. More

I find that Bob Rohrman toyota dealership sales and service are very oustanding to me. it is a pleasure to talk and deal with these people. I have no issuses with the Bob Rohrman auto group. Outstandin service are very oustanding to me. it is a pleasure to talk and deal with these people. I have no issuses with the Bob Rohrman auto group. Outstanding More

Easy to set up appointment on line. Service was completed timely. Good communication by text and in person. Free carwash is a nice extra service. completed timely. Good communication by text and in person. Free carwash is a nice extra service. More

Have bought several new Toyota Vans, and one Camry. This is the first used Sienna. From Steve Gentry, Larry Rainford, Drew Vance and Kyman in Finance Dept, they went far and above customer expectations. is the first used Sienna. From Steve Gentry, Larry Rainford, Drew Vance and Kyman in Finance Dept, they went far and above customer expectations. More

Great experience with Kylee Thompson! She was very responsive to my emails as I found the car on-line and was hesitant to purchase being in a neighboring state. Kylee had all the paper work set when I responsive to my emails as I found the car on-line and was hesitant to purchase being in a neighboring state. Kylee had all the paper work set when I arrived, so after my test drive I was in and out with financing and on my way. She was fun to work with and I am hoping my new to me car will continue to be great for me. More

Wonderful experience leading my first car. From start to finish, Larry made sure all of my questions were answered and all of my needs were met. The entire day was easy and painless and everyone at Bob Rohr finish, Larry made sure all of my questions were answered and all of my needs were met. The entire day was easy and painless and everyone at Bob Rohrman was friendly and helpful! More

Our salesman was Stone Dalton. He promised us an all-weather cargo area mat for our Toyota Prius Prime. He claimed they did not have them in stock and that he would order it and have it sent direct all-weather cargo area mat for our Toyota Prius Prime. He claimed they did not have them in stock and that he would order it and have it sent directly to us. After a couple of weeks we called Stone to ask about it. He again led us on saying they take a while. We contacted him at least 3 times. The last time, a couple of months after our purchase, he informed me that he thought we had received it. He said it must have been sent to the dealership instead (Rohrman Toyota) and that he would have them ship it immediately. After another week or two we called and asked for the sales manager. We spoke to someone who said his name was Bob and who claimed to be the sales manager. He said he would look into it right away and get back to me. Again, nothing. We don't know if he was really the sales manager or just another salesman intercepting the call to avoid a complaint against Stone. There is no Bob listed in the Management Dept. below for them. In any case, we were apparently lied to from the beginning and the dealership did nothing to resolve this complaint., More

Absolutely the best customer service I’ve ever received, would recommend to everyone, best sales person Kenley McClure worked her butt off along with Brock in finance to get me in a new Tacoma! would recommend to everyone, best sales person Kenley McClure worked her butt off along with Brock in finance to get me in a new Tacoma! More