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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

October 08, 2021

Awesome experience,from Dalton,Meg( the finance manager) and Bob , they were fanatic to work with, More

by BIODUN.ADEYEMI901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meg, Bob, Dalton Miller
Oct 10, 2021 -

Bob Rohrman Toyota responded

Here at Bob Rohrman Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Dalton and our team, and it was a pleasure having you at the dealership. We appreciate your review!

October 05, 2021

Service rep was not honest and tried to intimidate me into services that had either been done already or should have via my maintenance agreement. More

by KENNETHASTLE
Recommend Dealer
No
Employees Worked With
Picture not shown
Oct 22, 2021 -

Bob Rohrman Toyota responded

Providing a positive experience is our top priority, Kenneth, so we're disappointed to hear that your visit didn't measure up, Kenneth. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 02, 2021

You took away free oil change after doing 5, disappointed about that! Liked that idea that I would get a free oil change after spending around $350. More

by G.DEHAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Dovolis
Oct 04, 2021 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 30, 2021

Chuck Austin is an amazing man. Chuck worked hard to make sure we were satisfied. Great dealership to work with. More

by JEFFNAPPANEECHAMBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Austin, Kylee Thompson
Sep 30, 2021 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, Jeff, and for taking the time to leave us this wonderful feedback!

September 27, 2021

My experience with sales consultant Kylee Thompson was fantastic. Her enthusiasm was contagious! She made me feel like a person not a sale. She shared my communication wishes with the others at Bob Rohrma More

by Jenise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson, Drew Vance
Sep 27, 2021 -

Bob Rohrman Toyota responded

It's great to hear that Kylee delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota, we hope you enjoy your new vehicle!

September 26, 2021

Little on the expensive side but they do good work in a timely fashion. Quick to get an appointment, they will work with you. More

by MILT.AUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Sep 26, 2021 -

Bob Rohrman Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

September 26, 2021

Kylee Thompson was excellent. She was helpful and accommodating! However I did feel rushed and slightly pressured by some other members of the staff into making my purchase and feel as though things More

by EGBAROFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Odle, Kylee Thompson
Sep 26, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with Kylee and the rest of our team. We're glad to hear we delivered such a great experience!

September 25, 2021

The service was fast and friendly. Looking forward to going there again for future repairs. More

by SILENTONE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Dovolis
Sep 26, 2021 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

September 25, 2021

Had no problems. Everyone how assisted me was very nice. I will use Bob Rohrman Toyota again. More

by JEFFWINDNAGEL
Recommend Dealer
Yes
Employees Worked With
Philip Dovolis, Ben Streitmatter
Sep 26, 2021 -

Bob Rohrman Toyota responded

Thank you, Jeff, for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 23, 2021

My experience was overall good so far. Robert / Sales Manager was very attentive in responding to my inquiries, compared to the other 3 to 4 other Toyota dealerships I contacted during the purchase proce More

by CRLSWONG
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 23, 2021 -

Bob Rohrman Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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