Bob Rohrman Toyota

The team at Toyota was friendly and helpful and got me through the process relatively quickly through the process relatively quickly More

Worked with me to purchase a 2017 Mustang convertible even though I was out of state. Adam took multiple video walk arounds and answered multiple questions via text, email and calls. When it was time for even though I was out of state. Adam took multiple video walk arounds and answered multiple questions via text, email and calls. When it was time for the purchase, he even drove the car 3.5 hours to deliver it to me! Highly recommended! More

Title Dept needs improvement! We are from Illinois. We purchased a 2015 Tacoma on 01/31/2023, 65 days later, we still have not received valid license plate. The temporary license We are from Illinois. We purchased a 2015 Tacoma on 01/31/2023, 65 days later, we still have not received valid license plate. The temporary license expired March 17th, so the car is sitting in the driveway! I called and left messages but no call-backs yet. I even asked for the GM and Sales Manager, but was told they were both off today (04/06/2023). Today's message was to ask if the dealership is willing to reimburse us if we rent a car. The title department did not offer us any help. I spoke to a dealer here in Illinois last night and was told "if that was them, they would've offered a dealer's plate temporarily, mailed it in via FEDEX next-day delivery". Note that when we purchased this car, it was done over the phone. It was probably the fastest deal we've ever done. I did not score Sales, did not name Salesperson, but we've done some repairs already that we thought should've been fixed during their inspection. It was an easy commission but I do wish he made follow-ups after he made the sale to ensure everything is in place. We were told originally that Illinois is backed-up 6-8 weeks in processing titles (we were told this for 2 weeks). Then, most recent, that Illinois rejected because of some odometer issue; and that they needed to get the previous owner to sign something; and that this person actually came in yesterday and signed it. In the meantime, I think the dealer should offer to send us temporary dealer's plate ASAP. We will wait and see. More

Took my RAV4 in for service. Saw a very cool car while I was waiting. In fact I never sat down until I test drove the cool car! Then I bought the cool car! Thanks to Dakota w Saw a very cool car while I was waiting. In fact I never sat down until I test drove the cool car! Then I bought the cool car! Thanks to Dakota who passed me off to Dalton, my sales guy. He worked with another guy in Sales and then I met the Finance Manager, Monte’. Everyone was very helpful and the process was fast and easy. Thanks, everyone! Love my cool car! Kathy Heaphy, West Lafayette More

Had a great experience. Very friendly staff. answer any questions we had. Overall great experience. Very friendly staff. answer any questions we had. Overall great experience. More

Kaden was extremely professional and kind. He also was helpful through the process. Seemed like he was well trained in his position. He also was helpful through the process. Seemed like he was well trained in his position. More