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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

December 17, 2022

Every one was helpfull and friendly but not pushy. Very pleased over all. We where greated by the staff almost as soon as we got out of the car even though it was cold out. More

by gilbodymike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Evans
Dec 18, 2022 -

Bob Rohrman Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Mike, please do not hesitate to let us know. We are always happy to help!

December 14, 2022

Really great service Kylee is awesome. The service sept as well. And Steve gentry gives great tutorials More

by Sherihelmkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz, Larry Thompson, Ben Streitmatter, Sonya Johnson
Dec 15, 2022 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

December 11, 2022

Overlooked nail in tire? —I had my 10K mile service just recently and thought something was off after my tires were rotated as one tire when getting back in the vehicle was a More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caidyn
Dec 15, 2022 -

Bob Rohrman Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, Matt, or let us know the best way to contact you and we will reach out.

December 11, 2022

Always professional and willing to help solve problems when/if one arises. Appreciate the work put in by the employees! More

by ssbaldwin15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Dec 11, 2022 -

ssbaldwin15 responded

Thanks for the hard work!

December 09, 2022

Very helpful in finding me a great car in the world of crazy car buying times. More

by Jeanette Wing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Austin, Drew Vance
Dec 12, 2022 -

Bob Rohrman Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jeanette, please do not hesitate to let us know. We are always happy to help!

December 09, 2022

Love Chuck Austin. .Friendly knowledgeable and Always wants to make things right.I have Bought 5 cars from him..Everyone is nice. the facility is Very clean and co More

by Janel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Austin, Spencer Anderson, Drew Vance
Dec 12, 2022 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

December 09, 2022

This is my second vehicle purchase through Bob Rohrman Toyota. Once again, great customer service! Thanks to Larry Rainford for taking care of us! More

by rookiepopo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Drew Vance
Dec 12, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 05, 2022

Courteous hospitable professional describe my reception and impression. Especially appreciated service rep ecplications of additional options besides what I came in for. It turns out one other item really More

by faustin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rayburn..good mechanic, Mason Schutz, Larry Thompson, Ben Streitmatter, Sonya Johnson
Dec 06, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

December 04, 2022

So fast and easy. What a Wonderful experience. They were Completely Professional. First rate waiting room. Thank you so much! More

by MICHAEL.PILKINGTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
Dec 04, 2022 -

Bob Rohrman Toyota responded

Thank you, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

December 04, 2022

Well for starters I thought buying my vehicle from there would offer lower rates on oil changes. $110 was way over regular oil changes ridiculous. Then I asked for car wash to walk out to my car still dirt More

by BLUEEYEDGIRL_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylee Thompson
Dec 07, 2022 -

Bob Rohrman Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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