Bob Rohrman Toyota

Would not ever buy from this dealership again. They do not stand behind what they sale! Overall bad experience. Even the experience dealing with the general manager was bad. not stand behind what they sale! Overall bad experience. Even the experience dealing with the general manager was bad. More

We bought a used car for our daughter from these people. Even though it seemed to need a little TLC, we negotiated a price we thought was fair, and entered into the deal in good faith expecting to put a lit Even though it seemed to need a little TLC, we negotiated a price we thought was fair, and entered into the deal in good faith expecting to put a little money into it but feeling we had purchased a roadworthy vehicle. After being driven a little over 100 miles, it overheated; we subsequently found out from a mechanic that it needed a water pump, the transmission was shot, and the head gasket seal was bad. The estimate for repairs was at least as much as we paid for the car! After finally getting someone at the dealership to talk to us, we were told nothing could be done...we did buy the car 'as is'. We were also told that if 'they did something for us, they would have to do something for lots of other people', which could be perceived as an admission of unscrupulous behavior. This on top of the fact that some of their salespeople were overheard laughing and making light of the unfortunate situation we were in. As of this writing, the matter has not been totally resolved. There is a credit union involved in this who has a worthless vehicle on a secured loan...not good for them, either. Bottom line, these people are not to be trusted. They even admitted they don't really check out some of the cars they sell - they drive them a little - but clearly they would sell anything to anyone to make a buck. More