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Bob Rohrman Toyota
Lafayette, IN
1,658 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,658 Reviews of Bob Rohrman Toyota
April 04, 2016
Excellent Car Buying Experience !! Our sales person was knowledgeable and friendly. We hadn't purchased a car in several years which made us uncomfortable with the process. Rhonda see Our sales person was knowledgeable and friendly. We hadn't purchased a car in several years which made us uncomfortable with the process. Rhonda seemed genuinely concerned with our concerns. The experience was positive in every aspect and we left feeling we could contact her with any questions or concerns. We had a sensor problem, which they addressed in a quick and friendly manner. Josh, of the management team, was helpful and both he and Rhonda left us with a positive impression of the dealership. More
by J&DL91
Employees Worked With
Ronda Long-Allen, Josh Shorter
Helpful April 04, 2016
Sold on Prius For the fourth time in my life I have a new Prius. It was a wonderful experience again. Thanks Trey, for turning down the sound. For the fourth time in my life I have a new Prius. It was a wonderful experience again. Thanks Trey, for turning down the sound. More
by Rick
Employees Worked With
Steve Gentry, Trey Rohrman
April 01, 2016
Loud and LAZY I went with my girl friend to have her oil changed on her vehicle. When we arrived the gentleman who helped us in-service checked us in and never told I went with my girl friend to have her oil changed on her vehicle. When we arrived the gentleman who helped us in-service checked us in and never told us what to do after we had checked in. We wandered over through the dealership found a very nice sitting area. It did have some popcorn and drinks that were available. Not long after this the annoying part of our expirence began. We realized that one gentleman continued to Page over the loudspeaker more than anyone else. At one point my girl and I counted 10 pages in less than a minute. We assume he must be hard of hearing because he seemed to enjoy yelling into the page system so everyone in Lafayette could hear him, they were so loud and obnoxious. What got really bad is when we heard who we believe to be the same individual singing. We thought he was literally on the loud speaker because he was So LOUD. It was so ridiculously loud we began to pick his voice out from all the others it kinda became a game as we waited 1.5 hours for an oil change on my girls Camry. People don't enjoy having to wait that long let alone listen to someone wanting hear themselves screaming over the loud speaker for 1.5 hours. Felt like a baby screaming on airplane you can't get away (I tried paging system plays outside even louder) Grow up and keep your singing for karaoke night at the bars More
by MKSmith
Employees Worked With
Loud guy who pages entirely too much/singa, Avery Burrows
March 31, 2016
Excellent Customer Service I recently purchased my 4th new truck from Bob Rohrman Toyota, and just like the previous 3, my experience and service was first class! They will alw I recently purchased my 4th new truck from Bob Rohrman Toyota, and just like the previous 3, my experience and service was first class! They will always be my first and only stop to buy. More
by JG1470
Employees Worked With
Kyle Corcoran
March 30, 2016
2015 Toyota Prius Had a great experience purchasing my first new car. Nate and Avery were a very helpful, knowledgeable team. They made sure all of my questions were an Had a great experience purchasing my first new car. Nate and Avery were a very helpful, knowledgeable team. They made sure all of my questions were answered and that I got the car I wanted at a fair price. If you're in the market for a car, I highly recommend this dynamic duo. More
by prius15
Employees Worked With
Avery Burrows, Nathan Smith
March 28, 2016
Satisfied First Time Car Buyer This was my first time purchasing a car, and Avery Burrows couldn't have made it easier! I would not hesitate in purchasing a car from them again. I h This was my first time purchasing a car, and Avery Burrows couldn't have made it easier! I would not hesitate in purchasing a car from them again. I highly recommend purchasing a car from them if you are on the market. More
by Oscar Sandoval
Employees Worked With
Avery Burrows, Cory Arrington
March 28, 2016
2016 Toyota Tacoma Kyle was very personable, and professional, & knowledgeable. He didn't pressure us. Everyone was very helpful! We love our truck. We would definitely Kyle was very personable, and professional, & knowledgeable. He didn't pressure us. Everyone was very helpful! We love our truck. We would definitely recommend, or buy from him again More
by kim and tom
Employees Worked With
Kyle Corcoran
March 28, 2016
Worthwhile Overall experience was great. Needed a newer automobile which didn't break down every other month. James worked with me to find that perfect car for m Overall experience was great. Needed a newer automobile which didn't break down every other month. James worked with me to find that perfect car for my needs. More
by Dmorgan327
Employees Worked With
Bradley Belaire, James Hardman, Rich Gagnon
March 27, 2016
Outstanding customer care!! This was my first time purchasing a new car and Larry Rainford made my experience very enjoyable. Larry listened to what I wanted and found the exact This was my first time purchasing a new car and Larry Rainford made my experience very enjoyable. Larry listened to what I wanted and found the exact car that checked off all of my boxes (which wasn't that easy)! He truly went above and beyond to make me feel comfortable with my purchase. I felt no pressure and knew I was making the best decision. Larry even let me compare the Toyota I was interested in with a Honda, side by side in the car lot. It doesn't get much better than that! On a separate occasion, Larry made time to go over all of the gadgets and features in my new car. He even tagged all of the important pages in my car manual. Although these are things I could have done myself, having Larry take the time to do this really showed me that he truly cares about his customers. All in all- my experience was outstanding and I would recommend Larry as a salesman to anyone who is looking to buy a car! He's very knowledgeable, caring, and really wants to make sure that the customer is making the correct choice. Thanks for being a good sport, Mr. Rainford- I know I exhausted you with this purchase. I love my RAV4! More
by Chelsey
Employees Worked With
Larry Rainford
March 26, 2016
Satisfied Customer Larry Rainford really helped me find a great vehicle that fit my needs and budget. I'm very pleased with my RAV4! Thank you, Larry Rainford! Larry Rainford really helped me find a great vehicle that fit my needs and budget. I'm very pleased with my RAV4! Thank you, Larry Rainford! More
by Barbara
Employees Worked With
Larry Rainford
