Bob Rohrman Toyota

Always good but this time I was disappointed to find out spare tire pressure was not checked. 60 lbs required but only had 12 pounds! Getting ready for a long trip so I double checked it. That would hav spare tire pressure was not checked. 60 lbs required but only had 12 pounds! Getting ready for a long trip so I double checked it. That would have been a nightmare had we experienced a flat enroute. More

Excellent Service An Excellent Service, he understands our need and help us with our time, basically, he did everything because we had to go to Chicago that day. An Excellent Service, he understands our need and help us with our time, basically, he did everything because we had to go to Chicago that day. More

Defective equipment I was very disappointed to learn one of my brake calipers had stuck in the "braking" position destroying the brake pads and rotors with 18,000 miles o I was very disappointed to learn one of my brake calipers had stuck in the "braking" position destroying the brake pads and rotors with 18,000 miles on my vehicle I had bough new. They allowed me to view the problem in the service department with my vehicle up on the lift. The technician explained he was able to physically press the piston and get it to release. They thought the caliper pistons had not been properly lubed at the factory and were able to replace the needed parts under warranty. They did not have all needed parts in stock and provided me with a loaner. Even though it took awhile for the repair work to be approved by Toyota and completed, I was so glad to have my vehicle back. More

They found the problems and got parts fast they got my car up and running very fast and no problems after I got it back car up and running very fast and no problems after I got it back More

Listened to what I needed and found me the right vehicle The sales associate listened to what I wanted out of my new vehicle and what I wanted to do with it and helped me find the right vehicle in my budget. The sales associate listened to what I wanted out of my new vehicle and what I wanted to do with it and helped me find the right vehicle in my budget. More

Bob is great Bob does a wonderful job of explaining exactly what service is needed on our 2006 Highlander. I always feel that he is doing exactly what he would do Bob does a wonderful job of explaining exactly what service is needed on our 2006 Highlander. I always feel that he is doing exactly what he would do if it was his vehicle. More

Bob's always helpful and informative. We appreciate his interest, kindness & promptness. We have dealt with Bob at many service appts for our car and trust him. interest, kindness & promptness. We have dealt with Bob at many service appts for our car and trust him. More

As I entered the dealership I could immediately sense the ideal combination of professional and personal. There I was standing in a large scale business operation buying my first car and scared to death but ideal combination of professional and personal. There I was standing in a large scale business operation buying my first car and scared to death but Camille walked me through the whole process making sure my questions were answered and reassuring me that no questions were dumb questions. I would recommend this dealership to anyone nervous about how to navigate buying their first car as I truly felt all my needs were met as a customer and a person. More

The experience was great Camille made are purchase a The experience was great Camille made are purchase a pleasure. She explained all our option and kept us informed on the status of our vehicle. The experience was great Camille made are purchase a pleasure. She explained all our option and kept us informed on the status of our vehicle. More

service experience All the staff are very friendly and kind. They always respect my cars interior, They are fast and very efficient, Very nice waiting area with cookies All the staff are very friendly and kind. They always respect my cars interior, They are fast and very efficient, Very nice waiting area with cookies and great coffee More