Bob Rohrman Toyota

Salesperson, though friendly, sold me a car that was not what I had indicated I needed. I am moving west, needed an AWD vehicle. Stressed that. Signed papers on car that wasn’t AWD. I should have been more what I had indicated I needed. I am moving west, needed an AWD vehicle. Stressed that. Signed papers on car that wasn’t AWD. I should have been more circumspect, but trusted the salesperson. Had to return the car. I let the person know less than 24 hrs after the sale when it dawned on me what had happened. ( hadn’t picked up the car yet) We settled on another vehicle that had 35,000 more miles, Dealership kept it 10 more days and did fix some dents, scratches. Extended the warranty which I thought was part of the adjustment made for bad first deal. Turned out it cost me $2500. Might hv been my mistake for not being more attentive. When I picked up the car, part of the agreement was that it was to have been thoroughly detailed. It was not. Dirty inside. They took it for another hour and seemed to clean it up a bit. When I got home, there was dirt, food, between the seats and under the mats. The car will probably work out okay, but I did not feel good about the overall experience. More

Excellent service and communication. Got right in and great service. Everyone was very friendly. I would recommend this to everyone. This is a great place to visit. great service. Everyone was very friendly. I would recommend this to everyone. This is a great place to visit. More

We were traveling cross country and found a nail in our tire. They were able to find us a new tire quickly so we could get back on the road. tire. They were able to find us a new tire quickly so we could get back on the road. More

This is our second vehicle from Rohrman. Once you find people you trust in the business... you always need to make sure to stick with them! people you trust in the business... you always need to make sure to stick with them! More

Thank you for your great service. My only concern is that when I walked in not a single employee behind the desks (where customer checks in) was wearing a mask! Later, when I requested My only concern is that when I walked in not a single employee behind the desks (where customer checks in) was wearing a mask! Later, when I requested that people coming out to report to me wore masks, they went back and got them (one person in particular--don't remember name). So, he was very polite about getting the mask, but why on earth would I be having to request it for a face-to-face conversation at close range? More

Graham is friendly & knowledgeable of the products he sells. He worked hard to make me happy. I would be happy to work with him again & refer others. sells. He worked hard to make me happy. I would be happy to work with him again & refer others. More

I really appreciated the service teams thoroughly examining my vehicle gave a fair quote and it came under expected evaluation I appreciate that! Thanks Austin and your team! examining my vehicle gave a fair quote and it came under expected evaluation I appreciate that! Thanks Austin and your team! More

Great experience. Kylee made the dread of buying a car so much easier than I anticipated. She would be a sales consultant I would look up in the future if I needed to get another car. much easier than I anticipated. She would be a sales consultant I would look up in the future if I needed to get another car. More

Excellent service and buying experience. Although the process took longer than expected due to a shortage of staff, Larry ensured we had a positive experience and that all of our needs were taken care of process took longer than expected due to a shortage of staff, Larry ensured we had a positive experience and that all of our needs were taken care of. I drove close to 4 hours to purchase from this dealership and I have zero regrets. More

Toyota Prius "Hybrid Malfunction" My 2010 Toyota Prius died across the street from Rohrman Toyota at the Walmart. It would not do anything except have a message in the message center My 2010 Toyota Prius died across the street from Rohrman Toyota at the Walmart. It would not do anything except have a message in the message center about a Hybrid Malfunction, so I had to have it towed to the Toyota dealership. Although I was possibly expecting a large financial cost (maybe needing the hybrid battery replaced because of 100K miles), it turned out to need the 12 volt battery replaced. The service department was also able to work some repairs under the car's warranty saving me a substantial amount of money. Trevor kept me informed during the entire repair process. More