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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

September 22, 2020

Best dealership around! Will always go here to purchase a vehicle. They make sure you’re taken care of first, no matter what. We’ve bought two vehicles here so far! More

by KatieLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford, Drew Vance
September 21, 2020

Larry is by far one of the best salesman I’ve had interacted with. He is very professional and very helpful and gets to know his clientele and really works with them to best suit their needs and want More

by haleyeads2010
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
September 21, 2020

I was kept waiting for 4 hours when the car was done in one hour. Why did he pick on me? What did I do to deserve such crappy treatment? Customer service is in the trash at this place. No one cares any More

by SEEGERHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim was stupid and forgot me. David forgot to tell Kim that I was waiting for him. Get your act together., David Early
September 20, 2020

Mason was very thorough in understanding our needs and updated us on what should be done next visit. Work was finished in the time estimated. More

by RLGABLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
September 19, 2020

Was able to get appointment I needed and at a date and time very convenient for me. Was greeted and checked very efficiently and service completed in less time then anticipated. More

by BDSCHLEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Early
September 18, 2020

The process of maintenance is fast and effectvie. Alomost one hour, everything is OK. That's great. By the way, especially thanks Ben and Alex. More

by WANG4702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Williams, Ben Streitmatter
September 18, 2020

Despite a scheduled appointment, a simple oil change took more than 1 1/2 hours. $1,500 of extra service was also strongly advised but declined More

by JEFFRYOKO
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mason Schutz
September 17, 2020

Very good! Awesome service. Was very polite. I would definitely come back for more service. Explained everything in a way that anyone would be able to understand! More

by ALEXISSPENCER98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Taylor, Mason Schutz, David Early, Jayden Walton, Trevor Valentine
September 17, 2020

WE GOT PRESSURED IINTO AN EXTENDED WARRANTY WENT BACK IN TO CANCEL IT WAS TOLD BY DAVE FORD HE WOULD CANCEL IT AND SEND A CHECK TO THE BANK FOR 2200 DOLLARS BUT WOULD NOT REDO THE LOAN SO I GET TO PAY 4.31 More

by WILLIAM.GRUPE
Recommend Dealer
No
Employees Worked With
Dalton Miller
September 16, 2020

the issue I brought my truck in to be fixed is not fixed, and I still don't know why my interior lights,dont work... the only good thing is they didn't charge me More

by JERRYTFH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Early
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