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Bob Rohrman Toyota

Lafayette, IN

4.5
1,660 Reviews

3900 South Street

Lafayette, IN

47905

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1,660 Reviews of Bob Rohrman Toyota

October 13, 2020

Routine maintenance was made efficiently and suggestions were provided for future service. The environment is friendly and I am looking forward the next maintenance visit. Discount was available. More

by Bin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayden Walton
October 12, 2020

The service department was pleasant and professional. They performed the service in a timely manner. The service department as usual did a great job and will continue to use them. More

by MKEPNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Taylor, Mason Schutz
October 12, 2020

Overcharging. Not clear on charges. Did not reach a reasonable conclusion after highlighting the issues with the service manager. Do not feel they are customer centric or really care about the customer More

by lalatendu.acharya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
October 10, 2020

It was a crock that all I needed was a plate bolt removed on my plates and it happened to this car all the time and I was charged $69.00 More

by LANALODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Early
October 09, 2020

Easy to work with and no sales hassle! My salesman, Jay, Easy to work with and no sales hassle! My salesman, Jay, was fantastic and I would recommend anyone to work with him! When I need another vehicle, More

by Gbryan
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
October 08, 2020

Their service center is great. There is no pushing for more to be done and they explain everything without being condescending. They are true to their estimated completion times. More

by Matrix
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
October 07, 2020

Braeden Flook was awesome!! Very professional and personable. He knew what I wanted and helped me get my awesome 2021 Rav4. I love it and all of Toyota!! Thank you Braeden - keep up the good work!! More

by MINDYMYERS2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaymen, Mason Schutz, Braeden Flook
October 07, 2020

I was extremely happy with the dealership and my salesman. The visit was a pleasure. I was able to get the vehicle I wanted. Thanks. More

by TRACIELYNN1184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brickley
October 07, 2020

Graham did an awesome job! He provided me a car that I wanted and more. He does a great job and I am sure you are glad to have him on your team. More

by ARSCHUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Kennedy
October 07, 2020

I’m not new to buying new Toyotas but this was my first trip to this dealership. Straight forward, no hassles and no deceiving sales tactics.... Start to finish the whole process went very quickly! More

by RR014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ford, Chuck Austin
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