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Schaumburg Kia - Service Center

Schaumburg, IL

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1,718 Reviews
Call Service Center (475) 587-9555

1,718 Reviews of Schaumburg Kia - Service Center

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January 20, 2023

In my experience the dealership has always been helpful, welcoming, easy to talk to, and great customer service More

by Janbobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for reviewing Bob Rohrman Schaumburg Kia! It was so kind of you to share your experience.

January 20, 2023

Took in my Telluride with some concerns and they took time to investigate and gave us a shuttle to a nearby restaurant while we waited. They gave a great explanation of some solutions. More

by Erin J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Bob Rohrman Schaumburg Kia responded

Erin, thank you for the five-star review! We are glad that your concerns were addressed and that you left confident with the Bob Rohrman Schaumburg Kia team. Safe travels!

January 20, 2023

Fil was great! He was extremely pleasant and let me know exactly what was being done and what services I needed other than an oil change. More

by chermarie28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
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Jan 20, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for stopping in and leaving Bob Rohrman Schaumburg Kia a five-star review! We'll give kudos to Fil for his excellent customer service. Take care, and we'll see you next time!

January 20, 2023

Scott was amazing! I bought a new car in less than an hour. He was great. More

by KLAUDIABUGAJSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stephansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Bob Rohrman Schaumburg Kia responded

Scott and the team are always happy to help you out! Thanks for choosing Bob Rohrman Schaumburg Kia and congratulations on your new car!

January 19, 2023

Mark Robles always takes good care of my vehicle and good care of me. He makes certain to explain thoroughly the services performed and to ensure all services are done properly and to my satisfaction. The se More

by PJONES5758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to review Mark and the team! We appreciate your loyal business and can't wait to see you again at Bob Rohrman Schaumburg Kia!

January 18, 2023

Very patient was able to strike a deal without any hassle and get the car I wanted More

by GREENECHRIS25
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mallory, Anthony Longobardi
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Jan 18, 2023 -

Bob Rohrman Schaumburg Kia responded

We are so happy that the Bob Rohrman Schaumburg Kia team delivered an excellent experience. Thank you for the kind review, we hope to see you again in the future!

January 17, 2023

Steve was great. Very helpful, and stays in touch. Would recommend him to my friends More

by DEBBIE.CULPEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
Other Employees : Mark Anderson
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Jan 17, 2023 -

Bob Rohrman Schaumburg Kia responded

We will pass your kind words along to Steve and our team! Thanks so much for your support. - The Bob Rohrman Schaumburg Kia team

January 17, 2023

Great service. Phil was amazing as always. I feel very confident in their work with my car. More

by Bergerblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
MarK Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Phil will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

January 17, 2023

Have a good experience at the dealership from sales to finance delivery and service Great job Schaumburg KIA More

by THUMB3516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Phillips very helpful and courteous , Anthony Longobardi
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Jan 17, 2023 -

Bob Rohrman Schaumburg Kia responded

We are grateful to have your business and support. Thanks for taking the time to leave us a five-star review! - The Bob Rohrman Schaumburg Kia Team

January 17, 2023

this has been my 2nd purchase at Kia. Always have had a great experience working with the sales dept. and the service dept. Keep it up. More

by NWILSON0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Brennen
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Jan 17, 2023 -

Bob Rohrman Schaumburg Kia responded

Thanks for this great review of Bob Rohrman Schaumburg Kia! The team is glad to have your loyal business. Your support means the world to us!

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