Schaumburg Kia - Service Center

The service was quick and easy. The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgea The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgeable he was and how easy he was to work with. Give the man a raise, he is probably underpaid. More

We have 2 issues that have not really been resolved. The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima has a smaller Forte engine (something we weren't told when buying). The car is under warranty and it felt like the Service team was overwhelmed with work and was avoiding dealing with the issues. More

Was Busy but not bad . Waiting area too crowded. Did not expected to paid xx amount for oil change n charging for using cc Waiting area too crowded. Did not expected to paid xx amount for oil change n charging for using cc More

They take the time to help you and resolve your issue - Mark Robles was perfect very friendly and gets the job done Mark Robles was perfect very friendly and gets the job done More

Very pleased with the service Mark Robles is very friendly and gets the job done friendly and gets the job done More

Excellent service, Very Happy with visit. Always happy to come to this location. Great, Great!! Always happy to come to this location. Great, Great!! More

Very friendly and inviting finance was wonderful although my sales person was wonderful, I was referred to you by my daughter my sales person was wonderful, I was referred to you by my daughter More

This was my first time at Schaumburg Kia for service on my Kia Telluride. Staff was very friendly and professional. The mechanical issue with my seat movement button was fixed. Would definitely take my my Kia Telluride. Staff was very friendly and professional. The mechanical issue with my seat movement button was fixed. Would definitely take my Kia back here again for service. More

My service adviser was Mark. He is outstanding and delivers great customer service. I will only bring my car for service to Schaumburg Kia because of Mark. He is outstanding and delivers great customer service. I will only bring my car for service to Schaumburg Kia because of Mark. More

Mark Robles in Service Dept. was very friendy and gave me perfect service. I was very pleased. was very friendy and gave me perfect service. I was very pleased. More