Bob Rohrman Kia
Lafayette, IN
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937 Reviews of Bob Rohrman Kia
Busted tire re placement and oil change Was at court house when found out tire was busted - called AAA who came and change it and they headed straight to Kia for help. Talked to gentleman i Was at court house when found out tire was busted - called AAA who came and change it and they headed straight to Kia for help. Talked to gentleman in service dept. about the situation - he et me know that it couldn't be fixed so new tire needed. The tire they had for my KIA was $129 (I believe he said) and then he suggested that Discount Tire would have same tire for a more reasonable rate. So while they went to get it oil was changed - same gentleman gave be a discount coupon after mentioning I had some at home. Wish I had noted his name as he went above and beyond to lend a helping hand He's a keeper! Have always been please with the service at the KIA repair but last Monday was exceptional. Keep up the good work as it definitely helps when one is on a fixed income, More
Kenny is great Our sales person Kenny was the epitome of professionalism, the managers were extremely friendly and helpful. I would absolutely recommend anyone looki Our sales person Kenny was the epitome of professionalism, the managers were extremely friendly and helpful. I would absolutely recommend anyone looking for a new Kia to talk to these guys. More
Great salesman BrDley listened to what I needed and my price range. He then found car that was perfect for my use and price range. Very friendly place of business BrDley listened to what I needed and my price range. He then found car that was perfect for my use and price range. Very friendly place of business More
My Kia Soul Timely, prompt, efficent, honest, truthful, trustworthy, kind...I'm sure they were all boy scouts. Except for the cashie...I'm sure she was a girl sco Timely, prompt, efficent, honest, truthful, trustworthy, kind...I'm sure they were all boy scouts. Except for the cashie...I'm sure she was a girl scout. More
Their excellent They want to head and clean my car even though it was cold out they want to head and wash the windows on the inside for me they change my filter they They want to head and clean my car even though it was cold out they want to head and wash the windows on the inside for me they change my filter they did a very nice lady and had very nice snacks in the waiting room I couldn’t figure out how to get on their Wi-Fi though More
Leasing was such an easy process! I had researched vehicles, so I felt prepared for pricing and vehicle options. What I didn't expect was the super friendly, respectful experience. N I had researched vehicles, so I felt prepared for pricing and vehicle options. What I didn't expect was the super friendly, respectful experience. No pressure whatsoever and I drove away quickly in my new, 'wild orange' Kia Soul. Sales representative Keith Fidler and fellow staff were wonderful. Please see them for your next vehicle!! More
Warranty work I did not purchase my car here, but do take it in for service. They treat me as if I had bought it from them, and go out of their way to make me feel I did not purchase my car here, but do take it in for service. They treat me as if I had bought it from them, and go out of their way to make me feel like a valued customer. While having a cable replaced in my rear seat that would not latch in the upright position, they informed me of a recall that had just come in, and scheduled an appointment to have that repaired (so I wouldn't have to wait longer than scheduled appointment.) I will purchase my next vehicle from them, I really wish I'd bought my current vehicle from them. Seriously. More
getting new car Loretta and young men wonderful for putting up with this crancky old woman/Hey if I wasn't happy I wouldn't have bought the car. Loretta and young men wonderful for putting up with this crancky old woman/Hey if I wasn't happy I wouldn't have bought the car. More
friendly helpful Everyone was nice and helpful. Very patient took their time answered all of my questions and worked with me to get me a car. Service was great when my Everyone was nice and helpful. Very patient took their time answered all of my questions and worked with me to get me a car. Service was great when my car would not start More
Great service Called service department with details of my car issues. They told me to bring it right in. A few hours later they called and said it was ready. Called service department with details of my car issues. They told me to bring it right in. A few hours later they called and said it was ready. More