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Bob Rohrman Kia

Lafayette, IN

4.5
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

January 09, 2020

This is a terrible place to do business with. They are sneaky, shady, and will lie to your face. Don't buy from here. They told us that we could get the vehicle certified only to come back on their word. More

by tcole19801
Recommend Dealer
No
Employees Worked With
Breighton Phillips, Tyler Headdy
Jan 10, 2020 -

Bob Rohrman Kia responded

Hi Trent, Unfortunately we won't debate this in public with you for your sake. If you look at our track record we side with customers most of the time however in this case we do not believe you are accurately representing what took place the day you purchased a car. We went above and beyond to help you with your purchase of a pre-owned vehicle. We discuss any damage or accident on the car fax and have customer sign the Carfax before ever signing official paperwork to make sure we are as transparent as possible. We are sorry to hear you feel this way about your purchase. We hope you enjoy your car we will be reaching out to you via phone call to discuss further. Have a great day!

Jan 10, 2020 -

tcole19801 responded

Your dealership has zero integrity and everyone we worked with that day does not have a clean conscience. You are lying to yourself even in your response. You know you are shady and do shady business. Terrible place to do business with. Oh and by the way the damage we found was not on the carfax report. Someone at this dealership did the damage to this demo vehicle and was hiding it. My wife had to ask many times for a copy of the carfax report to finally get it.

December 12, 2019

Got an oil change and left with excellent customer service. 100/100 would recommend to my friends and have. Will plan ln coming back. Thanks. More

by Charlene.ferry
Recommend Dealer
Yes
Employees Worked With
Tim Fitzpatrick, Brandon Greer, Joshua Scheeres, Justin Anderson
November 05, 2019

Was very friendly and completed work on my vehicle in the time expected. Was dissapointed my tires could not be rotated without being charged. Never had that happen before. Overall good experience. More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Robert Bruck, Keith Fidler
October 28, 2019

We had a great experience. Very friendly and knowledgeable. We would highly recommend this place. We love our new vehicle. When we need another vehicle we will definitely come here. More

by Kitty
Recommend Dealer
Yes
Employees Worked With
Spencer Anderson , Craig Gipson
October 02, 2019

Great customer service Very helpful polite and Tyler was a very good salesman. We enjoyed are purchase and helped us in our situation. I would do business again! More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler headdy
September 22, 2019

Not a bad way to spend money Went to Kia today to just look, ended up with a Stinger! Loretta was professional, knowledgeable, and just genuinely fun to interact with. The whole s More

by Zzzzzzzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loretta Schwarz
August 31, 2019

The customer care was excellent The employees were very knowledgable. They were helpful and courteous. My car was running so much better after the work they had done. I appreciate More

by Dgerr60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
July 28, 2019

Had a great time Kaden was very helpful and very knowledgeable with the vehicle. What I liked the most is I could tell this staff works very well together. As soon as More

by Gerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaden Rice and entire Staff
July 20, 2019

Worst experience ever I have been loyal customer for 9. Years this was my second kia and my son and wife have been customers longer than i. I never dreamed that Bob Rohma More

by Old idiot73
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler
February 24, 2019

Fantastic experience I spoke with Tim prior to going in to purchase a vehicle. Told him what I was looking for, let him know about what time I was coming. When I arrived h More

by TKia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Tyler H.
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