Bob Rohrman Kia
Lafayette, IN
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937 Reviews of Bob Rohrman Kia
Very helpful and clean, I appreciated how well they explained what was going on with my car. They are amazing. I will gladly be taking my car back to them. explained what was going on with my car. They are amazing. I will gladly be taking my car back to them. More
Drop my Kia off to have my engine replaced for warranty reasons. From the time I dropped off my car to the point I picked it up, Brandon and team kept me in the loop. reasons. From the time I dropped off my car to the point I picked it up, Brandon and team kept me in the loop. More
Thanks to Mike Byse we got my car fixed?, I had my soul in a month before for the same promble, we my daughter called to talk to a service manager we was kind of Rude..... When my daughter and son in law in a month before for the same promble, we my daughter called to talk to a service manager we was kind of Rude..... When my daughter and son in law took the car in Mike Byse said he would make sure the car got fixed and he kept his word. I would give Mike a 5 stars and more. More
Recent oil change My granddaughter took my 2019 Kia Soul in for an oil change. I was pleased with the service, although it took a little longer than expected. She indi My granddaughter took my 2019 Kia Soul in for an oil change. I was pleased with the service, although it took a little longer than expected. She indicated she arrived for her appointment just on time and they were very busy; however, they serviced the Kia as soon as they could and she was on her way. We will return for servicing again. More
service need oil change got right in and out, also new wiper blades. when remodeling done it will be real nice. service forgot to reset my reminder on oil cha need oil change got right in and out, also new wiper blades. when remodeling done it will be real nice. service forgot to reset my reminder on oil change More
Quick and good. Our last at least 3 cars have been KIA's from you guys and we always bring them over to get fixed if needed. We will be back. Our last at least 3 cars have been KIA's from you guys and we always bring them over to get fixed if needed. We will be back. More
The dealership is Rhorman Kia. I am the owner of a 2018 Cadenza. It is my third Kia that I have purchased from Rhorman’s. I purchased a 2002 Rio in 2002, and a 2009 Optima in 2009. Cadenza. It is my third Kia that I have purchased from Rhorman’s. I purchased a 2002 Rio in 2002, and a 2009 Optima in 2009. More
good job quick and precise , good job , had no issues . Just wish they would only worry about what vehicle was brought in for . Cant always have money for ever quick and precise , good job , had no issues . Just wish they would only worry about what vehicle was brought in for . Cant always have money for everything they wan to do More
Frustrating time, good service It was *very* difficult to schedule an appointment. I much prefer to do it by phone. Called 3 times before I could get through to the service depart It was *very* difficult to schedule an appointment. I much prefer to do it by phone. Called 3 times before I could get through to the service department, even though I used the service department number from the website. Once I spoke to someone, I was able to give them the important useful information, and the guy on the other end seemed to understand what I was saying. For the appointment, due to the construction, it was a bit harder to figure out where to go, but not too bad. Signage and health precautions were a pain but entirely appropriate. They seemed a bit short staffed, but handled our repair in a reasonably timely fashion. At the end, the explanation for what was wrong and how it was fixed was clear and helpful. More
I am not happy with the service department, they did not use synthetic oil in my oil change,and I was charged $ 140 for a wheel alignment I did not authorize. I will not be bringing my car back there for s use synthetic oil in my oil change,and I was charged $ 140 for a wheel alignment I did not authorize. I will not be bringing my car back there for service,other than warranty work. More