Bob Rohrman Kia

Buying from out of state, I was worried about how smooth the process will go. Savannah Giffin helped me with the car purchase from the beginning and was extremely helpful and responsive, both through email the process will go. Savannah Giffin helped me with the car purchase from the beginning and was extremely helpful and responsive, both through email and texts. She even kept being in contact on her day off, which greatly sped up the entire process. I am greatly thankful for her dedication and responsibility. If all employees at Bob Rohrman Kia are like her, then this will be the only place I would go for car shopping. More

I love the service team, especially Brittany, who provides excellent customer service. My car is finished within the expected time provided, with no issues. TY provides excellent customer service. My car is finished within the expected time provided, with no issues. TY More

Jaylen Moore helped us find the right car and financing for the payments that fit our budget. Then Mr. Diaz helped use throughout the paperwork we are very satisfied for the payments that fit our budget. Then Mr. Diaz helped use throughout the paperwork we are very satisfied More

My Kia Optima check engine light came on while traveling from Indianapolis to Chicago. Thank God I made it to Lafayette. Frankie 10.very professional. from Indianapolis to Chicago. Thank God I made it to Lafayette. Frankie 10.very professional. More

BR Kia made the whole experience easy - from test drives to working through financing to the final paperwork. I have purchased cars from them before, and I will continue to be back in the future. to working through financing to the final paperwork. I have purchased cars from them before, and I will continue to be back in the future. More

Everyone was super friendly, especially my sales associate Autumn B! The whole process was smooth and I didn’t have to wait long to move from one thing to the next. associate Autumn B! The whole process was smooth and I didn’t have to wait long to move from one thing to the next. More

My insurance company faxed my paperwork to the collision center instead of here. I asked Frankie if he could get the paperwork. Apparently it was too much trouble. Taking the car elsewhere. center instead of here. I asked Frankie if he could get the paperwork. Apparently it was too much trouble. Taking the car elsewhere. More

Went in on a recall on my Kia Justin did a great job very friendly great service. They told me 30 min and it was right friendly great service. They told me 30 min and it was right More

The associate Frankie and sales rep Jose' was very professional and helpful. I was at the wrong location for my 1p appointment for an oil change, and Frankie was patient and understanding. He assured professional and helpful. I was at the wrong location for my 1p appointment for an oil change, and Frankie was patient and understanding. He assured me that there would be no problem receiving service even though I didn't have an appointment at that location. The time of service was fair, I didn't have to wait long. In addition, Frankie told me the services that my jeep would need in the near future. He showed exceptional customer service! More

I was not happy that I asked for a tire rotation and it didn’t get completed because of a “time constraint”. I specifically asked for it when I made my appointment. I live out of town and have to take off didn’t get completed because of a “time constraint”. I specifically asked for it when I made my appointment. I live out of town and have to take off work to come so it’s very inconvenient. More