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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

June 18, 2021

I was very pleased with my sales team. But I’ve been very unhappy with the process of trying to get the license plate for the car I purchased. I purchased my car on May 18 and it’s June 19 and they still hav More

by Sholesdonna1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Plantenga
Jun 21, 2021 -

Bob Rohrman Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with our sales team and congratulations on your new car! Providing a positive experience is our top priority, and we do apologize however for the miscommunication and frustrations you've encountered regarding your license plate and Ziebart package. and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

June 18, 2021

Very, very courteous!! Was a 1/2 hr early for my Very, very courteous!! Was a 1/2 hr early for my appointment & they took me right in!! Would highly recommend!! Waiting area was very clean!! More

by ALINGENFELTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
Jun 21, 2021 -

Bob Rohrman Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Kia. We appreciate your business and hope to see you again soon!

June 17, 2021

She is a very easy person to talk to. Very patient. She also is a kind person. I truly am glad she was the one that helped me get my new car. More

by Jody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah giffin, Savannah Giffin
Jun 17, 2021 -

Bob Rohrman Kia responded

Here at Bob Rohrman Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Jody, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 17, 2021

Had another great experience at Bob Rohrman Kia! After discussing me needs. Aaron South was able to help me out with a new Kia lease! More

by savystevens11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South
Jun 17, 2021 -

Bob Rohrman Kia responded

We are very happy to hear that Aaron provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 16, 2021

Nice people but WAY TO SLOW. Not in a hurry to get people out. I have been in 3x for something that should take 5-20. Each time took 45-hr to be completed when it was completed. I have been waiting 2 wks now More

by MOVEEGEEK24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frankie Sanders, Autumn Beliveau
Jun 30, 2021 -

Bob Rohrman Kia responded

Thank you for your review. We take your feedback seriously and our GSM Patrick Hertz will be contacting you ASAP. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 15, 2021

Autumn Beliveau went out of her way to help us get our new car to our home in Westfield after purchase. Thanks Autumn! We would definitely recommended working with her. More

by wdfeltz
Recommend Dealer
Yes
Employees Worked With
Autumn Beliveau
Jun 15, 2021 -

Bob Rohrman Kia responded

Thank you so much for your kind words for Autumn, and for choosing Bob Rohrman Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 15, 2021

Everyone is so very friendly and attentive. It doesn't matter what department they're in they're willing to help you or ask if you've been helped already. More

by SARAOST
Recommend Dealer
Yes
Employees Worked With
Robert Diaz, Patrick Hertz, Mitch Evans, Logan Vandeveer
Jun 15, 2021 -

Bob Rohrman Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 14, 2021

Terrific professional service. Mitch was efficient in taking my phone inquiry and then setting up an appointment the next day. We completed the sale the next day and are very happy with the vehicle. Mitc More

by MMCGRAIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allejandro., Robert Diaz, Mitch Evans
Jun 14, 2021 -

Bob Rohrman Kia responded

Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Bob Rohrman Kia!

June 14, 2021

We had a bad experience with other dealerships an costed a fortune. With bob rohrman Kia I feel like they take everything seriously and care for their customers. More

by Destineelashay
Recommend Dealer
Yes
Employees Worked With
Savannah Giffin
Jun 14, 2021 -

Bob Rohrman Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bob Rohrman Kia, Destinee!

June 13, 2021

For the most part everything was good really worked with me when I was trying to get the right deal I wanted. Also helped me out More

by Kkuszmaul22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah Giffin
Jun 13, 2021 -

Bob Rohrman Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Kia. We appreciate your business and hope to see you again soon!

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