Back

Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

Directions

By Type

937 Reviews of Bob Rohrman Kia

August 02, 2021

Frankie is always very helpful. Upon arrival he greets you at the door and checks in your vehicle. He directs you to the waiting area and shows you the amenities. You’ll also receive a text message that l More

by Alysa C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Aug 02, 2021 -

Bob Rohrman Kia responded

Thank you, Alysa, for the kind words for Frankie in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance.

August 02, 2021

Good service. Took a little long to get the work/oil change done, a bit over an hour. Otherwise, nothing else was bad about it. More

by VLADSOLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
Aug 02, 2021 -

Bob Rohrman Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 02, 2021

Tony has helped us with both of our purchases from Bob Rohrman Kia. The second vehicle we purchased, Danny helped us with as well. Both of them did their very best to meet us where we were at payment wise More

by Alysa C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McDonald, Tony Aguilar, Daniel Ramirez
Aug 02, 2021 -

Bob Rohrman Kia responded

Thank you, Alysa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and Danny met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

July 29, 2021

I always find Rohrman’s helpful and the waiting area clean and restful. They had me in and out very promptly I I appreciated the young man of giving me information on bringing my vehicle in More

by MARY_LIVENGOOD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
Jul 30, 2021 -

Bob Rohrman Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

July 29, 2021

El dealer esta muy bien pero el personal poco eficiente durante el proceso de negociación no avia atención para mis familiares muy poco ético especial menté para personas mayores .el proseso de financiamie More

by PEDROCOLIN83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Diaz, Autumn Beliveau
July 29, 2021

Frankie Sanders did an amazing job as always!!!!!! Frankie is knowable and very eager to make sure all questions and concerns are taking care of!!! More

by Anita Crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Jul 30, 2021 -

Bob Rohrman Kia responded

Thank you so much, Anita, for your excellent review! We are so glad that Frankie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Kia. Please don't hesitate to reach out if you need anything else.

July 29, 2021

After signing and paying for the car, we noticed the one side of car's bumper was falling off. We expressed our desire to get this taken care of before taking off but the dealer just told us that they can't More

by Kks16497
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gwen McDonald
Aug 16, 2021 -

Bob Rohrman Kia responded

We're sorry that you didn't have a completely satisfying visit. I believe I spoke with your husband and we came to a compromise. We'd love the opportunity to address any further issues with our team here. Thank you for your time, and hopefully we can improve our process.

July 28, 2021

The staff was helpful. They explained what items they had found that needed attention. I was out of the shop in about two hours; for an oil change and realignment. More

by weidmand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson
Jul 28, 2021 -

Bob Rohrman Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

July 28, 2021

Went in to find out how much equity my car was worth. I was there for an hour and a half, and NEVER found out the worth of my car. Was wanting to test drive cars during my wait, they kept on bringing up th More

by WesleyL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack , Aaron South
Aug 15, 2021 -

Bob Rohrman Kia responded

Wesley, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 27, 2021

No pressure and everything went smoothly and quickly. Since I didn’t live in the area, I wanted to get in and sign and get going. They did a great job! More

by AUTUMN817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McDonald, Jalen Moore, Daniel Ramirez
Jul 27, 2021 -

Bob Rohrman Kia responded

Autumn, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
60
...