Bob Rohrman Kia
Lafayette, IN
Filter Reviews by Keyword
By Type
937 Reviews of Bob Rohrman Kia
Bob Rohrman Kia made my daughter’s dream of owning her own car come true! Randi did an amazing job from first contact to keys to ownership in an hour! Kia team was fast, friendly, and very professional own car come true! Randi did an amazing job from first contact to keys to ownership in an hour! Kia team was fast, friendly, and very professional; Great car, great deal, and a great team. Love this team! More
The service team at Bob Rohrman Kia was very helpful. My engine failed on a road trip and this was the closest Kia dealership. They worked with Kia to replace my engine as part of a recall extended warranty engine failed on a road trip and this was the closest Kia dealership. They worked with Kia to replace my engine as part of a recall extended warranty. Everything went very well and the service team was always kind, helpful, and professional. More
This was the first disappointing visit to Kia. My car was dropped off at 7:00 and I was told it would be several hours. I checked back around noon, and was told it would be later in the afternoon. My husband dropped off at 7:00 and I was told it would be several hours. I checked back around noon, and was told it would be later in the afternoon. My husband checked around 3:30 and was told it would be closer to closing time. We arrived just before 6:00 and the car wasn’t ready. The manager working thought someone had notified us. We were told a tool broke and they had to wait for a replacement, and that is what caused the delay. If the tool broke, I don’t understand why we were told it would be ready. We live out of town, and spent several hours hanging out in Lafayette to pick up the car only to have to return the next day when it was finished. We’ve always been pleased with Kia, but the communication at this visit was very frustrating. More
Great place to purchase a new car, from the first day we pulled in the lot they were Very friendly and helpful. They didn’t have what we wanted but Gwen went to work and found it in a matter of minutes. Log pulled in the lot they were Very friendly and helpful. They didn’t have what we wanted but Gwen went to work and found it in a matter of minutes. Logan P. Our salesman was very knowledgeable and helpful, but all in all a Great and friendly place. More
I was very pleased with the professionalism of the Kia service department this go round. Keep up the good work. It is important to value the customer. Have a blessed day. I gave five stars but it did not service department this go round. Keep up the good work. It is important to value the customer. Have a blessed day. I gave five stars but it did not seem to take that More
I was treated with a smile and a hello when I arrived at the dealership for an oil change on my 2014 Forte. My car service was done in a timely manner with any suggestions for future service at the end of the dealership for an oil change on my 2014 Forte. My car service was done in a timely manner with any suggestions for future service at the end of my visit. I really appreciated the service man who helped me throughout my visit. Thank you. More
The service center always does an excellent job of taking care of our Sportage & getting us out quickly. There new Service Center waiting area is excellent. I just wished their sales group was as Professiona care of our Sportage & getting us out quickly. There new Service Center waiting area is excellent. I just wished their sales group was as Professional as the Service Group. More