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Bob Rohrman Kia

Lafayette, IN

4.4
937 Reviews

701 Sagamore Pkwy S

Lafayette, IN

47905

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937 Reviews of Bob Rohrman Kia

January 15, 2022

I just want to say how awesome the team is here! The energy is breathtaking that they have at the dealership. It feels like family when you walk in. Gwen greeted me like we were best friends. Patrick co More

by Jasmine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McDonald, Patrick Hertz, Jalen Moore
Jan 16, 2022 -

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gwen and our team here at Bob Rohrman Kia.

January 13, 2022

These guys bent over backwards for me. They really went out of their way to make a good deal for me and took care of me when the car was coming in a little bit late. I really appreciate your service. More

by SPSYBESMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett McDonald, Patrick Hertz, Moises Villa
Jan 13, 2022 -

Bob Rohrman Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Kia!

January 12, 2022

Horrible communication. Will lie to you about the smallest thing. They are the most i unprofessional dealership I have ever been to. I would drive 100 miles to a different dealer just to avoid going More

by Denim Dan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron South, Logan Plantenga, Moises Villa
Jan 26, 2022 -

Bob Rohrman Kia responded

Dan, this is Patrick Hertz (the GSM) We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cell 847-208-4353

January 11, 2022

Car was done in a timely manner. Great service, nice waiting area, very friendly staff. More

by PROLDN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson, Donald Puetz, Aiden Caposieno, Frankie Sanders, Autumn Beliveau, Matthew Yero, Austin Brown
Jan 11, 2022 -

Bob Rohrman Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2022

I was able to pull right in and was greeted by an attendant. He took my info and invited us in the waiting room. He came and got us when the job was done. He was very polite and complimentary on my t More

by Mike Bender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Jan 11, 2022 -

Bob Rohrman Kia responded

Mike, We are very happy to hear Austin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2022

Very good service autumn was the best salesman I’ve had. Very happy with everything More

by RANDYTURPIN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Beliveau
Jan 11, 2022 -

Bob Rohrman Kia responded

It has been a pleasure serving you, Randy. Quality customer service is always our number one priority, and we're happy to hear that Autumn met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

Jan 11, 2022 -

RANDYTURPIN20 responded

As soon as I get this one paid down I will definitely be back.

January 11, 2022

Great job this time. Fast, friendly service. Got a ride back too. Still haven’t solved the tail light problem though. More

by LOHKAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
Jan 11, 2022 -

Bob Rohrman Kia responded

Thank you so much for your excellent review! We are so glad that Frankie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Kia. Please don't hesitate to reach out if you need anything else.

January 10, 2022

I did have an issue getting ahold of the service department later in the day. However, they were able to get me scheduled in the next day and taken care of before our vacation trip. Communication More

by LRGTOOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brown
Jan 10, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience. We appreciate the five-star rating.

January 07, 2022

The service department at Bob Rohrman Kia is wonderful to work with. They are all kind and professional. More

by TRINA1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jan 07, 2022 -

Bob Rohrman Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Kia!

January 05, 2022

Came in for an oil change and the service advisor was able to help me and service me in less than an hour. More

by Gavi.mcdonald.13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Anderson, Donald Puetz, Aiden Caposieno, Steven Walters, Garrett McDonald, Frankie Sanders, Gwen McDonald, Patrick Hertz, Matthew Yero, Austin Brown
Jan 05, 2022 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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