Bob Pulte Chevrolet
Lebanon, OH
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I stopped in unannounced on a very busy afternoon due to a service light that had appeared on my vehicle. Jim was able to work me in quickly to diagnose the issue. He ordered the part for me and followed a service light that had appeared on my vehicle. Jim was able to work me in quickly to diagnose the issue. He ordered the part for me and followed up quickly to schedule my repair once the part arrived. My appointment began at the scheduled time and my car was ready before the estimated wait time. Jim is extremely professional and very caring! More
I called thursday afternoon ,got in on friday @330 to get my breaks checked and was able to get my repair done too. The service guy was very nice, helpful, honest and got it done in timely manner. Plus i lov my breaks checked and was able to get my repair done too. The service guy was very nice, helpful, honest and got it done in timely manner. Plus i love the point system to help save me money ! This is like my 3rd or forth time at Bob Pulte and i will continue to use them! I just wish location was closer to middletown ! Everything else was 5star ratings. Plus free coffee to keep you awake ! Im very ,very happy with Bob Pulte ! More
Excellent service. Staff was very helpful and efficient. Service was done same day and communicated with me through it all. Great customer service was provided. Service was done same day and communicated with me through it all. Great customer service was provided. More
I have been a Bob Pulte customer for a long time. I have bought 3 cars from this agency after extensive shopping each time due to their professionalism, pricing, and service. The Service Department is exce bought 3 cars from this agency after extensive shopping each time due to their professionalism, pricing, and service. The Service Department is exceptional. Something that is so important is that not only do they do good work in a timely fashion, they are trustworthy. Today, few people have the knowledge and equipment to do more than the most basic maintenance and repair work on these modern vehicles. A customer is then highly dependent upon the integrity, honesty, and skills of their service provider. The Pulte agency really scores high here. Never, have they tried to stick me with unnecessary service or repairs. If fact, several times I brought a truck or car to them believing that I had a major problem only to learn that my problem was minor. The Service mangers and shop foreman, are very good listeners and advisors. While my most recent visits were for service work, I also think highly of their sales staff, particularly Skeeter Shaw. I will continue to be a Pulte customer. And, I also make my favorable opinions known to my family and friends. More
We have been dealing with Bob Pulte Chevrolet now for approximately three years and the experience has been so satisfying. I have told people I come in contact with in Hamilton, OH, along with some of th approximately three years and the experience has been so satisfying. I have told people I come in contact with in Hamilton, OH, along with some of the employees at Bob Pulte Chevrolet that they should be used as the training ground for all GM dealers. Their interaction with customers is the best I have ever seen in my 40 years of purchasing or leasing vehicles. All employees, whether in sales or service, use the same personal skills when dealing with anyone. This type of friendliness and interaction with customers comes from the top of the organization with Bob Pulte himself, and I have never even met this gentleman. More
The service department treated me great. I told them what was wrong with my truck and they informed me of what exactly they were going to do to fix it. Truck was worked on and fixed in a timely manner as wel was wrong with my truck and they informed me of what exactly they were going to do to fix it. Truck was worked on and fixed in a timely manner as well. More
I brought my Equinox in at 0830 and it was done at 1000. The repair was covered under warranty and I was given a loaner car to drive. I have had my car repaired here many times, and I have always received g The repair was covered under warranty and I was given a loaner car to drive. I have had my car repaired here many times, and I have always received great customer service. More
Jim is always a great help. He is very courteous, explains everything well and he takes the time for you. I would recommend anyone to buy or have their care services at this dealer. I know I won't us explains everything well and he takes the time for you. I would recommend anyone to buy or have their care services at this dealer. I know I won't use any other dealer in the future. You all ROCK! More
The car I came to see was in very good condition, just as advertised. Branden was kind to get the car ready and warm for me, and let me check it out thoroughly. The price was pretty good, and the transaction advertised. Branden was kind to get the car ready and warm for me, and let me check it out thoroughly. The price was pretty good, and the transaction was painless. More
My 21 year old son and I had been to other dealerships that morning and I was not impressed with our treatment. I was disgusted and ready to give up by the time we arrived and I had no expectation that th that morning and I was not impressed with our treatment. I was disgusted and ready to give up by the time we arrived and I had no expectation that this would be a good experience. Surprise! John Demers greeted us pleasantly, not like the vultures at the other places we'd been. It was a very nice transaction and I left satisfied and my son left thrilled with his "new" car. More