Bob Pulte Chevrolet
Lebanon, OH
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Warranty Work Outstanding service. Rental car process was very quick when I dropped my car off for some warranty work. Everyone was professional and friendly; as Outstanding service. Rental car process was very quick when I dropped my car off for some warranty work. Everyone was professional and friendly; as funny as that may sound, it was actually a nice experience stopping into the dealership . I have two other Chevrolet dealerships miles closer to my house but I don't mind the extra drive to Pulte Chevrolet. More
Good, friendly, service with slight delay Overall good, friendly service. This was my first time at Pulte for service and I got a favorable first impression. I was pleasantly surprised by th Overall good, friendly service. This was my first time at Pulte for service and I got a favorable first impression. I was pleasantly surprised by the free loaner, but my wife would have appreciated that I knew about the loaner earlier which would have saved her a little driving. The check in was fast, and the costs were under what they estimated. The service took a little extra time due to the seat belt recall, which was finished a couple hours after the estimated time (3 pm), but by the promised time (5 pm). The only area of improvement from this experience would be to call me to update me with status of vehicle. I had to call to find out what was going on and it was near the end of the day. If possible, I would be just as happy with a text with a status update. More
Great Service! I have had my vehicle for a few weeks and has to return it because it was pulling to the left. I thought the alignment needed checked but it turns ou I have had my vehicle for a few weeks and has to return it because it was pulling to the left. I thought the alignment needed checked but it turns out there was a defective tire. Thank goodness you service caught it because we were leaving the next day for a 600+ mile trip. More
Cruze Recall Unfortunately, my brand new 2014 Chevy Cruze that I purchased at the end of February was part of the recall and had to have the axle replaced. I took Unfortunately, my brand new 2014 Chevy Cruze that I purchased at the end of February was part of the recall and had to have the axle replaced. I took it to Bob Pulte to be checked and was informed that my new baby had to have the axle replaced so I was not able to drive the car due to safety concerns. During the 7 weeks that it was waiting for the part to come in I spoke with Randy Hurst on several occasions to try to find out when I might be getting my car back and he was always very patient with me and tried to be as helpful as possible. I let him know that I really like my Cruze and could not wait to get it back!!! I was thrilled when Randy called to tell me that they received the parts in, without notice, and even more thrilled to pick up the car and finally get to drive it again. Thanks for all your help and most importantly your patience!!! More
Mrs. Black They made buying a new car a very easy process. They also made my trade in easy and not difficult. I would definitely buy from them again. They made buying a new car a very easy process. They also made my trade in easy and not difficult. I would definitely buy from them again. More
Excellent service - would highly recommend I am very please with the service I received at Bob Pulte Chevrolet. I received a telephone call from Jim Couch regarding the recall on my 2014 Chevro I am very please with the service I received at Bob Pulte Chevrolet. I received a telephone call from Jim Couch regarding the recall on my 2014 Chevrolet Malibu last week. I was scheduled for service on Saturday, May 17th. DeWayne France took care of everything, and was very friendly and professional. I am so happy that I took my friend's recommendation to lease my vehicle at Bob Pulte...just like she said, the service was excellent! I would (and have) highly recommend Bob Pulte Chevrolet! More
Recall on my 2014 Malibu I was called on May 14, 2014 by Jim Couch of Bob Pulte Chevrolet advising me to bring my 2014 Malibu in for recall fix. He said the recall was a comp I was called on May 14, 2014 by Jim Couch of Bob Pulte Chevrolet advising me to bring my 2014 Malibu in for recall fix. He said the recall was a computer enancement concrening the power braking system on the automobile. More
New Tires All went well with new tire installation and associated work. Treated very nicely and pleased with all people that were associated with the maintenanc All went well with new tire installation and associated work. Treated very nicely and pleased with all people that were associated with the maintenance done. More
Great Purchasing Experience! I visited Bob Pulte Chevrolet after scoping out an '08 Mazda CX-7 on their website. I was greeted immediately after arriving, and was checking out the I visited Bob Pulte Chevrolet after scoping out an '08 Mazda CX-7 on their website. I was greeted immediately after arriving, and was checking out the car within 10 minutes. The staff was incredibly friendly but not pushy at all- a rarity among salesmen, in my experience! Skeeter Shaw helped me check out the Mazda and answered all of my questions with much-appreciated honestly and good advice. He was a true pleasure to work with! I took the car for a test drive and, after inspecting it to my satisfaction, decided to put an offer down on the spot. Skeeter was wonderful about covering different finance options for me; when I mentioned that I wasn't sure I could put a ton of money down that day, he offered to check out the option of putting $0 down. That turned out to work out wonderfully for me- I got a great financing package that included a warranty that we were able to custom-build based on my budget. I was thrilled! A HUGE thank you to Skeeter and everyone at Bob Pulte for a fantastic car-buying experience. It was a pleasure and I would absolutely recommend this dealership to anyone looking to buy. More
warranty work warrenty work problem was fixed the work was don in a timely manner service person was friendly and listened to my problem will return for any fut warrenty work problem was fixed the work was don in a timely manner service person was friendly and listened to my problem will return for any future needs More