Bob Pulte Chevrolet
Lebanon, OH
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I would recommend Pulte's service department to anyone. Number one with me is integrity. With the team at Pulte's, I can count on it. Their customer service to me, is unsurpassed. I have some special ne Number one with me is integrity. With the team at Pulte's, I can count on it. Their customer service to me, is unsurpassed. I have some special needs when I get a "loaner" car, and they are very accommadating to my needs. If by chance, they do miss something, I know I can take the car back, and they will do whatever is needed to make it right. I am treated with respect and caring. I truly appreciate having DeWayne and Jim looking after my needs. More
Jack was absolutely amazing! From start to finish he listened to all my needs. The car I initially wanted had been sold the night before but Jack took his time in helping to identify a car that met eve listened to all my needs. The car I initially wanted had been sold the night before but Jack took his time in helping to identify a car that met everything on my list. I actually walked away with a car that far exceeded my expectations. Biff Arnold was also very helpful in helping me to secure financing. I would definitely recommend Jack Landis and Bob Pulte to my friends and family! More
Bob Pulte Chevrolet helped me during a time that was very difficult for me. Everyone was kind, helpful and understanding. No one made me feel less of a person due to my situation. From the beginning to th difficult for me. Everyone was kind, helpful and understanding. No one made me feel less of a person due to my situation. From the beginning to the end everyone I came in contact with went above and beyond my expectations. I am glad this was the place I choose to purchase my next vehicle from and I will return there when I need my next car. Even Bob Pulte himself shook my hand and thanked me for purchasing a car from him. Great place, great people. Thanks for all your help. More
Dear Bob Pulte, Originaly I spoke with Brandon Young Dear Bob Pulte, Originaly I spoke with Brandon Young about the 2011 Chevy Silverado I bought. He was not working when I got to the dealership so I Dear Bob Pulte, Originaly I spoke with Brandon Young about the 2011 Chevy Silverado I bought. He was not working when I got to the dealership so I inquired about the truck with Jack Landis. He was very friendly, informative and low pressure which made my purchase very pleasant. The price on the truck was a little higher than I budgeted for but competitive with other dealerships I visited. The truck was a 10 out of 10, it had the options/color I wanted and with the perks that the Pulte Dealership gave me I couldnt have done better. Jack helped me get a terrific used car interest rate which put me in a monthly payment that I had budgeted for. Since my purchase I have heard nothing but positive comments about your dealership Thank you Jack and the Bob Pulte Dealership for the best automotive purchase I could have asked for. Stephen M Webb Monroe Ohio More
My experience with Bob Pulte Chevrolet team was outstanding. I was looking to replace my older SUV with a new vehicle. Everyone I worked with at the dealership was a true professional and they we outstanding. I was looking to replace my older SUV with a new vehicle. Everyone I worked with at the dealership was a true professional and they were there to help me each step of the way. I am very pleased with my new vehicle and am glad to say that I purchased it at Bob Pulte Chevrolet. More
I brought my Cruse in for routine maintenance and recall notice. The employees and especially the service manager,DeWane, were friendly and courteous and the work was done in a timely manner. Thank-You, God notice. The employees and especially the service manager,DeWane, were friendly and courteous and the work was done in a timely manner. Thank-You, God bless you and keep up the good work! More
I received a hassle free experience while buying our new vehicle. The sales representative was friendly, knowledgeable and answered all our questions with honest answers. I did not feel like they were try vehicle. The sales representative was friendly, knowledgeable and answered all our questions with honest answers. I did not feel like they were trying to be deceiving. They returned all my calls promptly. They did not hound me, or call everyday and gave me the space I needed to make decisions. The negotiation process was up front, and hassle free. Everything I asked for was delivered. I would recommend anyone shopping for a new car to contact this dealership. If they are able to make the deal work, they will do thier best. More
My air conditioning stopped working which prompted my appointment for service at Bob Pulte. I explained to DeWayne that I was concerned about it happening so soon to a 2010. I wanted to know if it was appointment for service at Bob Pulte. I explained to DeWayne that I was concerned about it happening so soon to a 2010. I wanted to know if it was a known issue and hoped that it would be looked at in an honest way. DeWayne assured me that they would pay close attention to it. He called several hours later to let me know that the A/C had no fluid and that they had refilled it and added dye to see if there were any leaks. He mentioned that they could not find any. He told me that they did not charge me and to monitor it until it blows warm air again. This will help them find the potential leak. I mentioned that it may be a few months as we are entering into cooler weather. I believe I was treated fairly and appreciate not being overcharged. I read a few forums where the same circumstance happened to other people and they were charged hundreds of dollars over several attempts to repair their A/C system on their Traverse. I have no problem paying to have something repaired, but I expect it to be taken care of. Thank you for your honesty and you can be sure that I will return! More
Preparing for a trip to Florida and needed an oil change and noticed noise in front right wheel of my Avalanche. Took it to Pulte Chev. We took a short test drive and it was decided to check the front whee and noticed noise in front right wheel of my Avalanche. Took it to Pulte Chev. We took a short test drive and it was decided to check the front wheel bearing. Within two hours my Avalanche was ready to go with a new hub assembly and oil change. Between warranty and Preferred Customer points - entire service was free. Pulte Chev service is a great dealership and a pleasure to work with - whether buying a car (I have bought my last two there) to thefollowup servicing of my vehicles. They are one of very few honest dealers left. More
I have going to this dealership for 10 years and have always been pleased with their service dept. They go out of their way to make sure I am satisfied. All of this dealership's employees are very plea always been pleased with their service dept. They go out of their way to make sure I am satisfied. All of this dealership's employees are very pleasant to work with. More