Bob Pulte Chevrolet
Lebanon, OH
Filter Reviews by Keyword
By Type
Showing 291 reviews
Twice in the past several weeks I have been a customer at Bob Pulte Chevrolet. The first time as a new car buyer. Skeeter Shaw sales the salesperson. I was entirely satisfied. with the entire process and Bob Pulte Chevrolet. The first time as a new car buyer. Skeeter Shaw sales the salesperson. I was entirely satisfied. with the entire process and would give my Shaw high marks for his professionalism. The prupose of my second visit was to have a diesel Siverado 3500 truck serviced due to a defective NOX sensor. Through this process, Mr. DeWayne France handled my case. He too was professional. I was quickly given appointments, things moved along efficiently, and as far as I can tell, the problem was fixed. Both Mr. Shaw and Mr. France were good ambassadors for the dealership. More
I was very pleased with our experience at Bob Pulte I was very pleased with our experience at Bob Pulte Chevrolet, the sales personnel were very friendly and helpful. My Silverado is everything I expec I was very pleased with our experience at Bob Pulte Chevrolet, the sales personnel were very friendly and helpful. My Silverado is everything I expected and more, it rides like a dream. Thank you Skeeter More
Skeeter went above and beyond to find the perfect car for our family. I wasnt in the market for a new car but was contacted after having my car serviced about a trade-in. Working with Skeeter made it easy, our family. I wasnt in the market for a new car but was contacted after having my car serviced about a trade-in. Working with Skeeter made it easy, simple and a pleasant experience. We talked through several options of what we needed, what we wanted and what was out in the market. One of the best things about working with Skeeter is that he was never pushy, respected our need to communicate via email rather than constantly being on the phone with him. It was as easy as saying, "this is what I need, this is what I want, let me know via email when you find something and then we will talk." Simple, easy, straight-forward! More
We are repeat customers. Charles (Skeeter) Shaw represents his agency well. Professional, doesn't cast the image of being a slick manipulative salesman. Satisfied with the terms we worked out. H represents his agency well. Professional, doesn't cast the image of being a slick manipulative salesman. Satisfied with the terms we worked out. He is very knowledgable and intelligent. Will return to him for future cars. We also respect the dealership. Have had very good results with the service dept. Once took a Chev. 2500 4WD truck in for repair certain that the transfer case was ruined. Expected a several thousand dollar repair. Instead of fixing something that wasn't broke, mechanics found an inexpensive electical component failure and only charged for that. Since vehicles are now so complicated and a customer is somewhat at the mercy of the mechanic, it is good to know you can trust your dealership More
This was my second time bringing my Chevy Equinox into Bob Pulte for service and both experiences have exceeded my expectations! I am a loyal chevy auto owner, in fact, 4 of the 5 vehicles I have owned h Bob Pulte for service and both experiences have exceeded my expectations! I am a loyal chevy auto owner, in fact, 4 of the 5 vehicles I have owned have been chevy vehicles. I have always been very satisfied with the quality and craftsmanship with which they are built. This repair happened to be because of a design flaw in the equinox but, with JC's help, we discovered it was going to be repaired at no cost to us under a special policy that GM recently released. JC got us right in, confirmed that the repair would be covered and had the car back to us completely repaired in just one day! In our experience, GM always stands behind their products and JC's commitment to the highest level of customer service reaffirmed for us that we have made the right choice in purchasing GM vehicles--he made the service experience painless, even pleasant! I will definitely return to Bob Pulte!! More
I typically make my husband deal with any car issues because in the past other places have made me feel belittled because I am a woman and they talk down to me. After coming to Bob Pulte I am no longer because in the past other places have made me feel belittled because I am a woman and they talk down to me. After coming to Bob Pulte I am no longer uneasy about this and will now start doing this task myself. They listened to my issues, took a drive with me to see if we could replicate the issues, called when they figured out the issues and never once made me feel belittled. More
I would recommend Pulte's service department to anyone. Number one with me is integrity. With the team at Pulte's, I can count on it. Their customer service to me, is unsurpassed. I have some special ne Number one with me is integrity. With the team at Pulte's, I can count on it. Their customer service to me, is unsurpassed. I have some special needs when I get a "loaner" car, and they are very accommadating to my needs. If by chance, they do miss something, I know I can take the car back, and they will do whatever is needed to make it right. I am treated with respect and caring. I truly appreciate having DeWayne and Jim looking after my needs. More
Jack was absolutely amazing! From start to finish he listened to all my needs. The car I initially wanted had been sold the night before but Jack took his time in helping to identify a car that met eve listened to all my needs. The car I initially wanted had been sold the night before but Jack took his time in helping to identify a car that met everything on my list. I actually walked away with a car that far exceeded my expectations. Biff Arnold was also very helpful in helping me to secure financing. I would definitely recommend Jack Landis and Bob Pulte to my friends and family! More
Bob Pulte Chevrolet helped me during a time that was very difficult for me. Everyone was kind, helpful and understanding. No one made me feel less of a person due to my situation. From the beginning to th difficult for me. Everyone was kind, helpful and understanding. No one made me feel less of a person due to my situation. From the beginning to the end everyone I came in contact with went above and beyond my expectations. I am glad this was the place I choose to purchase my next vehicle from and I will return there when I need my next car. Even Bob Pulte himself shook my hand and thanked me for purchasing a car from him. Great place, great people. Thanks for all your help. More
Dear Bob Pulte, Originaly I spoke with Brandon Young Dear Bob Pulte, Originaly I spoke with Brandon Young about the 2011 Chevy Silverado I bought. He was not working when I got to the dealership so I Dear Bob Pulte, Originaly I spoke with Brandon Young about the 2011 Chevy Silverado I bought. He was not working when I got to the dealership so I inquired about the truck with Jack Landis. He was very friendly, informative and low pressure which made my purchase very pleasant. The price on the truck was a little higher than I budgeted for but competitive with other dealerships I visited. The truck was a 10 out of 10, it had the options/color I wanted and with the perks that the Pulte Dealership gave me I couldnt have done better. Jack helped me get a terrific used car interest rate which put me in a monthly payment that I had budgeted for. Since my purchase I have heard nothing but positive comments about your dealership Thank you Jack and the Bob Pulte Dealership for the best automotive purchase I could have asked for. Stephen M Webb Monroe Ohio More