Bob Pulte Chevrolet
Lebanon, OH
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I felt that Mr. Brooks was extremely pushy and did not listen to what we were saying. When we would tell him things he would let it go through one ear and go ahead and do what he wanted anyways. His pus listen to what we were saying. When we would tell him things he would let it go through one ear and go ahead and do what he wanted anyways. His pushy sales techniques were enough to make me want to go to another dealership. People don't get it, I am more in likely to buy a vehicle from you if you treat me like a person and not a commission. I was extremely disappointed in Dick Brooks. Did I buy a vehicle? Yes, and only because that was our intentions from the beginning. It was a done deal before we even walked in, but it was certainly not because of Dick. Was he nice? Yes, but not for the reason's he should of been. It was forced and was easily seen through. I have bought vehicles before from this dealership and never experienced the feeling that I was a bonus right before Christmas. This is the reason why salesman and dealerships are given a bad name. More
I have bought and serviced cars at Bob Pulte's for 25 years. I always compare prices and services before I buy. I firmly believe them to be the most fair and reliable dealership that I've ever used. T years. I always compare prices and services before I buy. I firmly believe them to be the most fair and reliable dealership that I've ever used. They have been true to their estimates, and their work has been commendable. I've never had a bad experience. I have no worries when recommending them to family, friends and neighbors. More
This is the third truck I have bought from Bob Pulte dealership as with The last two that I bought my experience was really good. I thought they gave me afair price on my trade in, and Brandon as always dealership as with The last two that I bought my experience was really good. I thought they gave me afair price on my trade in, and Brandon as always was a pleasure to work with , being friendly and personable would do busines with him again , and would reccomend him to any one More
Of the four or so dealerships we went to Pulte was the best experience. Even though I was buying a used car it was not like talking to a used car salesman. My wife and I were able to look at the cars onli best experience. Even though I was buying a used car it was not like talking to a used car salesman. My wife and I were able to look at the cars online before we went the dealer. We got a great car for less then we thought we would have to pay. We never felt pressure to buy a car we didn't want or upgrade when we didnt need to. The car itself was in extremly good condition they replaced several parts including new wheels before we bought it. The only complaint I would have is the car was very low on gass when we drove it off the lot. Overall when I need another car I will deffinitly consider Pulte first. More
Great Dealership. Randy was excellent had everything ready for us when we arrived. Car was clean and filled up and paperwork ready to go. He showed us all the new features on our car. Excellent service! ready for us when we arrived. Car was clean and filled up and paperwork ready to go. He showed us all the new features on our car. Excellent service!! We will buy from Bob Pulte again!!!! More
Pulte employees always respect my time and my car and are gracious and helpful. While my car was being serviced they showed me other vehicles. They explained service details thoroughly. Thank you!! gracious and helpful. While my car was being serviced they showed me other vehicles. They explained service details thoroughly. Thank you!! More
Very good experience- starting before I went to the Bob Pulte dealership- shopping online. There were two vehicles- models and styles -that I was interested in- and Bob Pulte and the other dealerships wer Pulte dealership- shopping online. There were two vehicles- models and styles -that I was interested in- and Bob Pulte and the other dealerships were not the only one showing such vehicles in my price range- but they were the only ones that had a free car fax offered online for the vehicles they were selling. I knew when I left the house I was going to buy one of those vehicles and what I was going to pay-and to be honest both places were pleasant experiences, it was mainly the vehicle at Bob Pulte was more what I wanted- actually- more than I wanted but for the price I was willing to pay. Skeeter Shaw, the salesman- did not really seem like a "salesman"- he was more a guy who knew a lot about the vehicle, and immediately answered one of my concerns I had read on the car fax just in our conversation- because he had dealt with the previous owner who was the second owner and picked the vehicle up with unusually low mileage. The explanation of this being a truck used to haul sound systems on weekends expained the under 1000k during the first year-and-a-half. When I made my offer- Skeeter took it to his boss, Bob Jordan, who came back with what I thought was a very fair counter offer and we shook hands on the deal. While Skeeter was getting paperwork togewther I did have another talk with Bob Jordan that was very informative. I hope the Pulte dealership appreciates these two fine employees- I would go back or refer people in a heartbeat! More
My family has been in twice recently for oil changes on our vehicles. We had heard from our daughter that the Service Department at Pulte was great and they were not always trying to push you into more se our vehicles. We had heard from our daughter that the Service Department at Pulte was great and they were not always trying to push you into more services as other local dealers do. We were very pleased that we were able to go in, get our oil changes and not be pressured to have other services done on our vehicles. Everyone was courteous and they checked for any recalls. There was a new recall for our pick-up that we were unaware of and they took care of that. I also like the fact that you can make a specific appointment and get in on time. We will most certainly continue to use the Pulte Service Deepartment. More
I have purchased a lot of cars in my life, This was by far the easiest most pleasant experience We have ever had in a car dealership. Fist off the car we wanted was similarly priced at 4 different dealers far the easiest most pleasant experience We have ever had in a car dealership. Fist off the car we wanted was similarly priced at 4 different dealerships and only Pulte would meet the price I was willing to pay! They even did that over the phone so I would know coming in what the price was. Now our salesperson "Amanda Sheets" was outstanding! Used car sales people are now and always have been one of the lowest forms of human existence. Not Amanda! The longer we were there the less I could believe she has actually been doing this for years. She in NO WAY resembles and car sales person I have ever met, She was friendly and funny and not once did she try to deceive us.The next car we buy will be from Bob Pulte Chevrolet and Amanda will sell it to us. It is worth the 1 hour drive to be treated this well. More
The overall experience at Bob Pulte was a pleasant experience, employees were nice. The vehicle was completed in a timely manner. I really like the new showroom/waiting room. This definitely gives th experience, employees were nice. The vehicle was completed in a timely manner. I really like the new showroom/waiting room. This definitely gives the dealership a High-Line Feel. The dealership is very clean. The bathroom floors were so clean that they looked wet (but they weren't). I have two recommendations both of which are very minor. I would recommend installing a Honk-a-Door on the Service Drive door, or putting a sign up stating "please wait for the door to be opened". I felt like an idiot sitting in front of the door, i didn't know if i was supposed to get out and go in or wait for the door to open. Also, I would recommend having a pot of hot coffee on a warmer in the waiting room, rather than a Coffee Pump Pot that the coffee gets cold in over time. Other than those small details, it was a fantastic experience. More