
Bob Pulte Chevrolet
Lebanon, OH
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I worked with Brittany Holbrook via the web/email to schedule an appointment. Brittany was quick to respond and able to set an appointment that worked with my schedule. Upon arrival to the dealership, schedule an appointment. Brittany was quick to respond and able to set an appointment that worked with my schedule. Upon arrival to the dealership, I met with Randy Hurst to review the scheduled maintenance. Randy was able to assist with not only my scheduled maintenance, he also reviewed the vehicle re-call notices and was able to include that with the day's scheduled maintenance. I have found my goto dealership for all my service needs! More
My husband I stopped in after work to drop our car off for routine service and the service department was closing. Jim took the time to take all of our information (not just our keys) and wasn't in a hurr for routine service and the service department was closing. Jim took the time to take all of our information (not just our keys) and wasn't in a hurry to rush us out. He kept asking us if there was anything else we needed done to the car and actually there were other issues we were having. He then made two phone calls on our behalf. He had our car pulled in to the bay to start on first thing in the morning. He further checked to see if any of the issues we were having were under warranty (which 2 were) and saved us the cost of replacement. While our car was being serviced Jim called us about a problem with our front brakes and that was addressed. Jim is very easy to work with, very professional, doesn't pressure and he made what can be a real hassle, a very good experience. In addition, we feel the price we pay for services are reasonable and the reward program is great. More
Great people, good working on price and low pressure. Great people, good working on price and low pressure. Would have liked more in depth going over cars features. Bob Pulte was very likable and very Great people, good working on price and low pressure. Would have liked more in depth going over cars features. Bob Pulte was very likable and very professional. More
I love my chevy cruze i was nervous about stepping and getting a new car jack landis was the salesman he was very personal and helpful..My expericence was outstanding would definitely recommend Bod Pult getting a new car jack landis was the salesman he was very personal and helpful..My expericence was outstanding would definitely recommend Bod Pulte More
had a mfgr. recall on equinox..called service dept. they made arrangements quickly to take care of the recall problem...was in and out in less than 45 minutes...service was wonderful made arrangements quickly to take care of the recall problem...was in and out in less than 45 minutes...service was wonderful More
Wonderful experience! Getting a car repaired is usually a very frustrating time consuming experience but Jim made it quick and painless!! He even gave me a ride and picked me up at my nail salon so I could e very frustrating time consuming experience but Jim made it quick and painless!! He even gave me a ride and picked me up at my nail salon so I could enjoy myself while I waited! Way above and beyond! Thank you! More
We visted Bob Pulte Chevrolet on Monday 03/04/2013. We had to have a problem checked out and resolved for our 20112 Silverado 2500 HD. This was covered under our warranty, But we recieved outstanding cust had to have a problem checked out and resolved for our 20112 Silverado 2500 HD. This was covered under our warranty, But we recieved outstanding customer service. As well we were furnished with a vehicle for the duration of time that our truck was being serviced. This is a work vehicle and to our suprise, our truck was completely back to working order in a matter of a few hours. I cannot begin to express my gratitude to DeWayne France for his helpfullness in getting us scheduled, serviced, and back on the road for work promptly, and without any problems. Thank you again he is definetly an assest to Bob Pulte Chevrolet! More
Everybody i worked with were very professional and cared about me and my satisfaction with my new truck . Shop area is very clean and always looks that way about me and my satisfaction with my new truck . Shop area is very clean and always looks that way More
The Service Dept at Pultes goes beyond any other I have The Service Dept at Pultes goes beyond any other I have dealt with,even putting air in my tires for me-All service work has been done at my conve The Service Dept at Pultes goes beyond any other I have dealt with,even putting air in my tires for me-All service work has been done at my convenience and with my situation being considered. I have purchased my latest 3 vehicles there, so I have put my money where my mouth is. I am elderly and live alone. More
Every one was courteous, professional that I talked to. Service performed was quick,thorough at a reasonable cost. Vehicle repair fixed issue that was addressed. I will return to Bob Pulte Chevrolet for Service performed was quick,thorough at a reasonable cost. Vehicle repair fixed issue that was addressed. I will return to Bob Pulte Chevrolet for Sales and service. More