
Bob Pulte Chevrolet
Lebanon, OH
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Message on our car dash indicated that rear park assist camera needed service. Also, car was due for routine service, Dwayne pointed out that all that service would be covered by warranty. He took the ti camera needed service. Also, car was due for routine service, Dwayne pointed out that all that service would be covered by warranty. He took the time to explain everything and also answered all my questions thoroughly. I happened to need a rear window wiper blade and he took care of that and it was paid for by the Paulte Rewards Program. I also talked to Mike in parts. He ordered a bumper reflector and sold me some touch up paint. Nearly all of that was cover by the Paulte Rewards Program. As it turned out, a part was needed for the car and Brittany quickly offered us a loaner car. Our car was ready by 10 the next morning, and when I picked up my car the reflector ordered had arrived too. Everyone was very friendly and helpful. No one could ask for a better service experience. I've been a customer at Pulte's for many years and this typical of what I can expect every time I trade or service my cars. More
Our experience at Bob Pulte Chevrolet was exceptional. The used cars that we were shown were of far better quality than what we were shown at other dealerships. Skeeter Shaw was very honest with us regar The used cars that we were shown were of far better quality than what we were shown at other dealerships. Skeeter Shaw was very honest with us regarding the cars that he showed us and steered us toward what we were looking for, not what he wanted to sell us. The entire team seemed to operate as a large family. They made the time that I spent purchasing this car, as well as one other used car and a new car (all day long) very comfortable. I believe that, for the price, I have gotten a good quality car in the Honda Accord, as well as in the 2006 Malibu and the 2014 Camaro. I will definitely refer others to this dealership and I will definitely return for any other vehicle needs that I have. More
Staff was friendly, courteous and accommodating. Pulte Chevrolet is the only dealership we visited, over the past four months, to have their used vehicles showroom ready for sale. The staff, vehicle pres Chevrolet is the only dealership we visited, over the past four months, to have their used vehicles showroom ready for sale. The staff, vehicle presentation, and price contributed to our decision to purchase from Pulte Chevrolet. More
I took my 2009 Silverado in for basic oil change, I also had a check engine light on for a failed fuel evaporation sensor. They were able to fix the faulty sensor and change my oil with in a reasonable time had a check engine light on for a failed fuel evaporation sensor. They were able to fix the faulty sensor and change my oil with in a reasonable time and also made me aware that my brakes were going to need service soon and Dewayne was able to give me a price quote in detail for having my brakes fixed. Overall I was very satisfied with my experience and thats why I chose to have my vehicle serviced at Bob Pulte. More
I thank Jim and Pulte Chevrolet techs for repairing the A/C on my Silverado. It did take a couple of trys but I know A/C problems can be tricky. Truck was repaired quicker than I thought it would be. Good A/C on my Silverado. It did take a couple of trys but I know A/C problems can be tricky. Truck was repaired quicker than I thought it would be. Good job Guys. Thanks Steve More
This service dept. is the reason I buy my cars at Pulte. They are helpful, concerned and extremely helpful. They always do a great job. They always give all of the options and carefully explain what needs They are helpful, concerned and extremely helpful. They always do a great job. They always give all of the options and carefully explain what needs to be done and give accurate estimates of time and cost. They never "over sell" what needs to be done and always put safety first. More
Mr. Couch was extremely rude on the phone when I first called to make an appointment. He asked if my oil change light was on and how many miles were on my car. After HE decided that I was indeed due for a called to make an appointment. He asked if my oil change light was on and how many miles were on my car. After HE decided that I was indeed due for an oil change he went ahead and scheduled me. Funny, I knew I was due and that is why I called to schedule. Don't know why he had to grill me about it. After scheduling my oil change, he called back to say I could not have that slot because it was already taken. I am not sure why he offered me that time slot if it was already taken. The oil change was fast and when I left I noticed that my "Check Engine" light was on. So I went back to Bob Pulte and Mr. Couch said, "Are you sure it wasn't on before your oil change?" No, it wasn't. I may be a girl but I do know how to tell if lights are on my dashboard. They had forgotten to connect the O2 sensor. They quickly fixed the problem and I was on my way. The experience was fine. I just hate having to deal with Mr. Couch. More
I was very pleased with the service and attention received at Bob Pulte. I went in with the intention of getting information and getting pre qualified and left with a new Cruze. I was very happy with received at Bob Pulte. I went in with the intention of getting information and getting pre qualified and left with a new Cruze. I was very happy with the sales team and will recommend to friends. More