
Bob Pulte Chevrolet
Lebanon, OH
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I never imagined I'd purchase a Toyota from a Chevrolet dealership, but I'm glad I took the chance. I had the pleasure of working with Skeeter Shaw and Biff Arnold. Both men were courteous, pro Chevrolet dealership, but I'm glad I took the chance. I had the pleasure of working with Skeeter Shaw and Biff Arnold. Both men were courteous, professional, and made the buying process an absolute pleasure. No pressure whatsoever! The thing that really blew me away was that the vehicle only came with one key, so Skeeter took the time to call a local Toyota dealership and found out what a replacement "Smart Key" would cost, then cut a check for that amount. I was impressed that they took ownership of that situation without me even asking for it. I can't think of another dealer that would go that far to please a customer. I would not hesitate to buy from these gentlemen again. More
After experiencing an ignition problem with my 2011 HHR, GM took care of the towing bill and I had my car towed to Bob Pulte on a Friday morning. I checked that afternoon to check on it, but they had not ye GM took care of the towing bill and I had my car towed to Bob Pulte on a Friday morning. I checked that afternoon to check on it, but they had not yet been able to take a look at it. I spoke with Jim Couch and he was very friendly and apologetic that they had not gotten to it yet, but explained that the severe cold and snow that we had just had, was resulting in them being overloaded with work. Again, very friendly and apologetic. I called back Saturday and spoke with Randy Hurst. They were currently working on it and he said they would have it done by 1 o'clock and that he would call when it was finished. He called at 1 o'clock stating it was complete and ready to pick up and that he would be there until 3, but that sales would be in until 5. I picked the car up within the hour. Sales personnel directed me to the service area where Randy immediately took care of me, explaining that GM was taking care of the bill due to a recall on that problem for the HHR. Randy was very friendly and got me on my way. I was very pleased with the timeliness of the repair and how smooth the whole process was. Thank you! More
Jim was able to meet my pricing offer along with his sales manager and we were able to wrap things up within an hour. At the same time, I was able to replace a key and remote to my existing vehicle. E sales manager and we were able to wrap things up within an hour. At the same time, I was able to replace a key and remote to my existing vehicle. Everyone was very pleasant and helpful. More
I called in the morning dewayne said to bring truck right over which I did they got me in right away took all information and then showed me around said he would let me know something shortly they got truck over which I did they got me in right away took all information and then showed me around said he would let me know something shortly they got truck fixed really quick I will bring all my vehicles here for service in the future More
I had an excellent experience with the service department. They were attentive to my warranty concerns and were able to resolve a check engine light issue. department. They were attentive to my warranty concerns and were able to resolve a check engine light issue. More
Jim and Dick were very friendly and professional. They answered all my questions quickly. They let me drive the vehicle without any pressures or catches. They also were cognizant of my time and got me on answered all my questions quickly. They let me drive the vehicle without any pressures or catches. They also were cognizant of my time and got me on my way very quickly. Finally, they gave me extra time to bring in the downpayment check. Oh, and Biff was very helpful as well. That's the easiest path through the finance jungle I've ever had on a car loan. Mr. Pulte, you employ some very good troops! More
Skeeter was very helpful and my best compliment for him is that he is un salesman like. I have done this many times in my life and I dont like being played. With Skeeter I felt like I was buying a car from is that he is un salesman like. I have done this many times in my life and I dont like being played. With Skeeter I felt like I was buying a car from a friend. The service associates were also very friendly and I felt they really cared if was happy. I am glad that I went local this time and will recommend your dealership to all my friends. More
This is the second used car I have purchased from Pulte Chevrolet. The first was a 2004 Trailblazer and we traded in after 8 years with a 2013 Traverse. Skeeter Shaw was very professional and patient as we Chevrolet. The first was a 2004 Trailblazer and we traded in after 8 years with a 2013 Traverse. Skeeter Shaw was very professional and patient as we discussed 2 different vechicles. The pricing after trade in is was very fair and we look forward to dealing with Skeeter and the Pulte team again. More
Jim Couch did a fine job finding out what was wrong with my tires and fly wheel noise. The problem was taken care of.Branden was in touch with me the time Bob Pulte had my truck. my tires and fly wheel noise. The problem was taken care of.Branden was in touch with me the time Bob Pulte had my truck. More
The engine light in my Malibu would not go off. Bob Pulte Chevrolet scheduled me right away, took care of my problem and had me on my way in 45 min. and it was all covered under my warranty. I couldn' Pulte Chevrolet scheduled me right away, took care of my problem and had me on my way in 45 min. and it was all covered under my warranty. I couldn't be happier. Thanks for great service. More