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Bob Pion Buick GMC

Chicopee, MA

3.3
125 Reviews

333 Memorial Drive

Chicopee, MA

01020

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Showing 125 reviews

August 08, 2012

I love my experience with Bob Pion... Everyone was extremely nice... Jime did everything possible to get me in and out. Jim also made sure that he went over all the features my vechile had and made s More

by sexyrita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim , Tom Pion, Carl Goldberg, Sterling Orr, Joe Soucy, Eddie Almodovar, Jeff Moran
August 07, 2012

The Pion family and their staff are top notch. I will never purchase a vehicle with anyone else. Picked up my new vehicle today. Thanks. More

by Jeffdavis100
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pion Family, Tom Pion, Rob Pion
August 04, 2012

8/4/12 great place to do business. every thing is up 8/4/12 great place to do business. every thing is up front, no games. sales people are super. other car dealers should pay attention on how bob pion More

by pellet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pion, Carl Goldberg, Rob Pion
Aug 07, 2012 -

Bob Pion Buick GMC responded

George, It was a pleasure doing business with you and were glad that we made your experience great! We love selling vehicles to local businesses such as yourself and you make it a joy to do business with...We hope that you enjoy your brand new Terrain! We look forward to doing business with you in the future!! Tom Pion VP Bob Pion Buick GMC

July 25, 2012

Very helpful in the process of purchasing our 2005 Toyota Highlander. Would recommend Bob Pion and their salesmen to our friends. Also purchasing from a local dealership was important to us. More

by DBiscoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Lapan, Sterling Orr
Aug 07, 2012 -

Bob Pion Buick GMC responded

Diane, Thank you so much for the great review we really appreciate it! We hope that your enjoying your 2005 Toyota Highlander and look forward to serving you in the future. Thanks again!! Tom Pion VP www.bobpionbuickgmc.com

June 25, 2012

Buyer beware! I ((((((((WOULD NOT RECOMMEND THIS DEALERSHIP ))))))The staff at this dealer is friendly until you make your purchase after you drive off the lot your on your own , I was supposed to g More

by SDP1979
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 07, 2012 -

Bob Pion Buick GMC responded

Scott, Im sorry you feel this way but I'm not sure why the change of heart all of a sudden. You were so happy with us that we were straight forward and showed you the dealer invoice. Then 3 days later you come back accusing of us manipulating numbers, after numerous attempts to explain to you that you did get the employee pricing you would not except this. You then went to GM and they as well agreed with the dealership that you did get the employee pricing. With that being said I'm not sure what else you would like from myself or the dealership. We did everything 100% right and truthful, I'm sorry once again for the confusion but we did absolutely nothing wrong. Tom Pion VP www.bobpionbuickgmc.com

April 20, 2012

Hi I just wanted to say that I live in Mattapan,Ma and i traveled to this dealer after looking on the internet for a Suburban LTZ and I spoke to Eddie who assured me that it will be worth my while to travel More

by GEE GEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Almodouar, Tom Pion
Jun 05, 2012 -

Bob Pion Buick GMC responded

Thank you guys for another great review! We pride ourselves on being the best in customer service along with being competitively priced. Were glad you guys felt the Bob Pion difference, please dont hesitate to contact us in the future. Congratulations on your Suburban LTZ! Tom Pion VP Bob Pion Buick GMC www.bobpionbuickgmc.com

April 17, 2012

My husband and I just bought a car from Ryan. There was no pressure at all. He had a sense of humor and made car buying as easy as possible. His style is not typical and made what we thought would be a tou More

by Jennbedore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pion, Carl Goldberg, Sterling Orr, Joe Soucy, Eddie Almodovar, Jeff Moran
Apr 17, 2012 -

Bob Pion Buick GMC responded

Thank you for your great review! Ryan is a great asset to the Bob Pion Family and we will share this review with him. Thanks again and please let us know if there is anything else we can do for you. Thanks again. Tom Pion VP www.bobpionbuickgmc.com

March 28, 2012

Loved working with Aaron and Ryan. They are very friendly people and understood exactly what i was looking for in a vehicle. The car was very beautiful and all ready to go when i picked it up. More

by NicholeMorneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Brewer Aaron Gomes, Tom Pion, Carl Goldberg, Sterling Orr, Joe Soucy, Eddie Almodovar, Jeff Moran
Apr 17, 2012 -

Bob Pion Buick GMC responded

Nichole, Thank you for your great review! Aaron and Ryan are great employees for Bob Pion and we will be sure to pass on the kind words. Please let us know if there is anything else we can do for you! Enjoy that beautiful Pontiac G6 Coupe! Tom Pion VP www.bobpionbuickgmc.com

March 14, 2012

knew what i wanted and it was waiting for me to test drive when i arrived. eddie was very professional and curtious. another dealer had a vehicle for less money and more options, but bob pion met thei More

by llcmygirls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eddie almodovar, Tom Pion, Carl Goldberg, Sterling Orr, Joe Soucy, Eddie Almodovar, Jeff Moran
Apr 17, 2012 -

Bob Pion Buick GMC responded

We are so thrilled that you had such a great experience at Bob Pion Buick GMC. It is our goal with every customer do give them the Bob Pion experience. We will be sure to pass on the kind words to Eddie and the rest of the Bob Pion team. Tom Pion VP www.bobpionbuickgmc.com

March 13, 2012

I got a great suv from Ryan and Bob Pion and would shop there again for my next vehicle. I would also reccomend friends and family to him at Bob Pion for vehicles. More

by tsias0542
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 17, 2012 -

Bob Pion Buick GMC responded

We are so thrilled that you had such a great experience at Bob Pion Buick GMC. It is our goal with every customer do give them the Bob Pion experience. We will be sure to pass on the kind words to Eddie and the rest of the Bob Pion team. Tom Pion VP www.bobpionbuickgmc.com

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