Bob Pion Buick GMC
Chicopee, MA
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Right from the start, at the initial greeting, Jim was excellent to work with. If he couldn't answer a question immediately he would take the time to fund an answer instead of lying or making up a story. excellent to work with. If he couldn't answer a question immediately he would take the time to fund an answer instead of lying or making up a story. Ryan got me a great deal for financing and was fun to work with. Overall I dealt welcomed and not pressured in anyway to buy a vehicle, I'd definitely go back and would also recommend Bob Pion to a anyone interested in a vehicle. More
I have been a long time customer of Bob Pion (since '93). When my old car had finally died after 11 years, I found myself with what I thought were limited options to getting a vehicle. The salesman Jim wor When my old car had finally died after 11 years, I found myself with what I thought were limited options to getting a vehicle. The salesman Jim worked with Ryan the sales manager to get a vehicle. My wife and I were not thrilled with the options. Ryan thought out of the box and was able to get us a better vehicle with a better price and worked his magic for the financing. Having been a customer for years, the entire staff referred to us as family. I have felt the service department has been exemplary for the past 19 years. They are the number 1 reason I go back to them. More
they are a great dealership. everyone is extremely friendly and helpful. Carl was excellent. He knew EVERYTHING about the car I was buying. He was very attentive and very knowledgable. Ryan was grea friendly and helpful. Carl was excellent. He knew EVERYTHING about the car I was buying. He was very attentive and very knowledgable. Ryan was great in getting me the loan on my car. I had some definate issues and he was able to help me. I did have a problem with the price I paid. I don't feel that I had enough time to absorb the numbers and discuss them.Very rushed.I thought more things would or should have been included in the price. Ryan is good at his job as a employee of the dealership. Overall though, the dealership is good. I have always had good luck with this dealership in terms of good cars. More
FROM THE MOMENT I DROVE INTO THE LOT WAITING FOR MY WIFE WHO WAS INTERESTED IN A TRUCK SHE HAD SEEN , THERE WAS A SALES REP READY TO SHOW THE TRUCK TO ME THAT WAS SENT IN AN EMAIL BY lINDSAY. ONE PICTURE IS WHO WAS INTERESTED IN A TRUCK SHE HAD SEEN , THERE WAS A SALES REP READY TO SHOW THE TRUCK TO ME THAT WAS SENT IN AN EMAIL BY lINDSAY. ONE PICTURE IS WORTH A THOUSAND WORDS AND THE DICTURE DISPLAY THAT SHE HAD SENT TO ME SOLD ME ON THE TRUCK. EVERYONE AT THE DEALERSHIP WAS VERY HELPFUL TO MAKE SURE THAT ANY QUESTIONS WE HAD WERE ANSWERED TO OUR SATISFACTION. MY WIFE LOVED THE TRUCK WHEN SHE SAW IT ESPECIALLY AFTER I HAD RUNNING BOARDS ADDED FOR HER EASE OF ENTERING AND EXITING THE TRUCK AND A BED LINER TO TO PROLONG THE LIFE OF THE TRUCK BED. SPECIAL THANKS GO TO TOM PION , ROBS SON WHO WAS ABLE TO HAVE THESE EXTRAS ADDED AT MY REQUEST More
Carla is quite an asset to this dealership. I have my Buick, that I bought here, serviced at Bob Pion Service. Carla makes it so easy, as she is so knowledgeable and friendly. She takes the time to thoro Buick, that I bought here, serviced at Bob Pion Service. Carla makes it so easy, as she is so knowledgeable and friendly. She takes the time to thoroughly explain all the service to me. Thank you, Carla! More
Buying my new GMC Canyon pick-up was a great experience at Bob Pion Buick GMC. The sales rep.(David Zhilyaev)was very helpful and knowledgeable. He answered all questions and explained all we needed to k at Bob Pion Buick GMC. The sales rep.(David Zhilyaev)was very helpful and knowledgeable. He answered all questions and explained all we needed to know about the dealership and the truck. The trade offer that they gave me was more than I expected. I enjoyed doing business with them and would again. Thanks, Bob Talbot More
We are very satisfied and happy customers. Jim Chouinard is our sales rep and we are very impressed with Jim. He has total knowledge and experience. Carl and Lindsay are also a pleasure to deal with. T is our sales rep and we are very impressed with Jim. He has total knowledge and experience. Carl and Lindsay are also a pleasure to deal with. Thank you for making this the best car buying experience ever! More
Carl Goldberg was professional and made our car leasing experience easy. We highly recommend Carl and Bob Pion Buick. There was a personal touch that you often don't find at some dealerships. experience easy. We highly recommend Carl and Bob Pion Buick. There was a personal touch that you often don't find at some dealerships. More
I have lived in Chicopee all of my life and have been to Bob Pion before because of there knowlege, freindlyness, and professionism along with there service that is number 1. They make buying a car or havin Bob Pion before because of there knowlege, freindlyness, and professionism along with there service that is number 1. They make buying a car or having service a pleasant experince. You will always feel comfortable with ther entire staff. Thanks More
The people at this dealreship go beyond there job. Iwould recomend Bob xxxxxxto anyone looking for friendly service and very knowledgeable about there vehicles. I will diffenitly go back there for another ve recomend Bob xxxxxxto anyone looking for friendly service and very knowledgeable about there vehicles. I will diffenitly go back there for another vehicle. More