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Bob Pion Buick GMC
Chicopee, MA
126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 126 reviews
October 02, 2013
I would absolutely recommend this dealership. They were very friendly, honest, and listened to what I was looking for. I came here after going to another dealership where I was not pleased with the servic very friendly, honest, and listened to what I was looking for. I came here after going to another dealership where I was not pleased with the service and it was like a breath of fresh air! More
by emfloyd717
Employees Worked With
Will Smith, Carla Butterfield, Rob Pion
September 09, 2013
When I purchased my vehicle almost 2 years ago I was informed that it came with two year maintenance from the dealership. Today I found out that it ONLY covers oil changes and rotating tires. When I pur informed that it came with two year maintenance from the dealership. Today I found out that it ONLY covers oil changes and rotating tires. When I purchased the car I asked Rob Pion (service manager) what was/no covered. He told me things like tires, brakes and battery were not covered and that all I would have to pay for the next two years was gas. Now I need an air filter and cabin air filter changed for a mere just over $123.00!! Are they telling me that an air filter is NOT part of scheduled maintenance? According to my owners manual it is listed under scheduled maintenance at my mileage. Why don't they call it what it is...FREE TWO YEAR OIL CHANGE AND TIRE ROTATION. Fool me once, shame on you.....fool me twice, shame on me. There will be no shame on me as I will NEVER enter that establishment again. More
by DonaldGuertin
Employees Worked With
Rob Pion
August 28, 2013
Honest, upfront, loyal sales people who I would like to continue to by cars from in the future. Made me feel important and listened to my concerns. A notch above other dealership in the area. Highly recomm continue to by cars from in the future. Made me feel important and listened to my concerns. A notch above other dealership in the area. Highly recommend. More
by Hindsja
Employees Worked With
Sterling Orr, Joe Soucy, Jeff Moran, Evan Stoddard
June 26, 2013
I stopped in to look at a new Enclave. I really didn't expect to buy one that day. I sat down with Carl and explained what I was looking for. He didn't have one in stock, so he went online to searc didn't expect to buy one that day. I sat down with Carl and explained what I was looking for. He didn't have one in stock, so he went online to search other dealers. He found the exact one I was looking for in CT. We talked about pricing and the trade-in of my 12 year old Caddy. I must admit, He and Matt were very fair with the rebates and the price I got for my trade. I closed the deal right then and there! I have bought a lot of cars in my 40 years of driving. I was never treated as well as I did at Bob Pion Buick GMC. More
by Umbert
Employees Worked With
Matt, Carl Goldberg, Joe Soucy, Evan Stoddard
June 03, 2013
Carla was so helpful! and very Friendly she directed me to the Sales Dept where I found Carl. He was able to help locate a vehicle for me, understood what I did not want and found what I did. Matt was v to the Sales Dept where I found Carl. He was able to help locate a vehicle for me, understood what I did not want and found what I did. Matt was very informative when it came to signing papers. More
by LMH13
Employees Worked With
Mat Forge, Tom Pion, Carl Goldberg, Carla Butterfield, Rob Pion
May 23, 2013
Great family owned business just purchased my fourth gmc Sierra from bob pion and couldn't be any happier great sales department led by Tom pion and a fantastic service department led by Rob pion Sierra from bob pion and couldn't be any happier great sales department led by Tom pion and a fantastic service department led by Rob pion More
by CHRISLEV
Employees Worked With
Tom Pion, Rob Pion
May 22, 2013
Everyone gets treated like family at Bob Pion. I have purchased 5 cars in the last 3 years, I wouldn't go anywhere else. They treat me great there. purchased 5 cars in the last 3 years, I wouldn't go anywhere else. They treat me great there. More
by foley1736
Employees Worked With
Robert Pion, Tom Pion, Rob Pion
May 22, 2013
I was looking for a dealership to mount, balance, and rotate my new tires. Very Happy with my experience!!! Confident it's done right by professionals! rotate my new tires. Very Happy with my experience!!! Confident it's done right by professionals! More
by Itheman01
Employees Worked With
Tom Pion, Rob Pion
May 17, 2013
Highly recommended !! I purchased a GMC with help from Tom Pion and Rob Pion. Tom worked with me for weeks until we found exactly the vehicle I was looking for.. I did a lot a research coming in and know Tom Pion and Rob Pion. Tom worked with me for weeks until we found exactly the vehicle I was looking for.. I did a lot a research coming in and know they gave me an extremely competitive rate and price for the car. I live in Boston and came to these guys out of reputation and would make the trip back out in a heartbeat (despite the fact there are several dealerships on between!!) if I find myself in the market for another vehicle. From the top on down the folks at Bob Pion were professional and never once gave me the hard sell on a car I was uncomfortable buying. I couldn't give Bob Pion GMC any higher a recommendation! More
by SamS888
Employees Worked With
Tom Pion, Rob Pion
May 16, 2013
I have never had a better buying experience! I walked in not knowing what to expect but I was blown away. Its a family run shop and it makes a great atmosphere. Sterling was friendly and very informative, not knowing what to expect but I was blown away. Its a family run shop and it makes a great atmosphere. Sterling was friendly and very informative, Tom helped get me an unbelievable financing package, and rob had my car ready to go as soon as I finished my paperwork. This is why i would recommend anyone to this dealership. I live 2.5 hours away and wouldn't think for a second about buying a car from a different dealership. I sent my best friend out there to look at a car and he bought one as well. I cannot say enough good things about Pion auto, and I look forward to doing more business with them in the future. Thank you again guys i could not be happier. More
by JJP20
Employees Worked With
Tom Pion, Sterling Orr, Rob Pion
