Bob Pion Buick GMC
Chicopee, MA
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A very pleasant buying experience. Purchased a used truck for my business, the truck was exactly as described on their website and after looking at several dealerships found their used vehicles to be some of for my business, the truck was exactly as described on their website and after looking at several dealerships found their used vehicles to be some of the nicest around. Ryan and Tom were very helpful and worked a very good deal. A small issue occurred after delivery and they were very accomodating to resolve the problem. I enjoyed working with a professional, family owned business whose focus on customer service and satisfaction was important, something you don't find any more with the mega car dealers today. Thanks guys, I'll be back for another purchase in the future. Chris Paquin-C&M Fire Protection Services, Inc. More
My sister sent me to Bob Pion because she had such a good experience buying her car there. I really hate shopping for cars, but Ryan and Sue made it so easy. They were friendly and informative. The entire experience buying her car there. I really hate shopping for cars, but Ryan and Sue made it so easy. They were friendly and informative. The entire process was virtually painless. I love my "new" car and feel that I got a great deal. I'll be sending my friends to Bob Pion when they're ready, too! Thank you, Ryan and Sue. More
Very professional sales team. Explained every step of the deal. Overall a very pleasant experience. Would not hesitate to return or recommend them to others. Their web site is very informative with plenty of deal. Overall a very pleasant experience. Would not hesitate to return or recommend them to others. Their web site is very informative with plenty of pictures and access to CarFax to allow you to see the car's history. I feel confident the car will serve me well. More
Working with the xxxxxxand employees was awesome! They had the perfect truck I was looking for. All of the staff was very helpful getting me into my truck in a fast manner. The sales and service departmen had the perfect truck I was looking for. All of the staff was very helpful getting me into my truck in a fast manner. The sales and service department work with you on getting what you desire. I would highly recommend going to Bob Pion to anyone looking for a new or used vehicle. The whole staff just welcomes you into the their family as soon as you step on to the lot. Very happy! More
I appreciate the great service I received in the purchase and delivery of my new 2011 Yukon Denali. Ryan and the Bob Pion staff did an outstanding job in completing all the necessary tasks to achieve a time and delivery of my new 2011 Yukon Denali. Ryan and the Bob Pion staff did an outstanding job in completing all the necessary tasks to achieve a timely delivery. This is my 5th purchase of a vehicle there and the service continues to be an excellent and a fun experience as my first purchase! More
The overall experience was beyond my expectations! Their no pressure attitude and willingness to go the extra mile was a huge relief. The staff there was knowledgeable and friendly. I recommend this dealers no pressure attitude and willingness to go the extra mile was a huge relief. The staff there was knowledgeable and friendly. I recommend this dealership to anyone looking for a new or used car. Thank You BOB PION AUTO for finding my dream truck! More
My wife and I had been researching for over a month. After traveling and aggrivation we stopped in to Bob Pion. We were met by RYAN BREWER and knew immediately that this was the place we could do busin After traveling and aggrivation we stopped in to Bob Pion. We were met by RYAN BREWER and knew immediately that this was the place we could do business. Ryan never pushed us in to anything and gave us the keys to test drive the vehicles we were looking at. Once negotiations started it got even easier! Ryan got us the deal we needed and then took a little more off; he was GREAT! I highly recommend Bob Pion for your next vehicle purchase. It is obvious that they are truely a "family business" and Ryan has to be one of the best salesmen in the area! More
This was the best experience I have ever had with a salesperson. He wasn't pushy, obnoxious, listened to everything we said, was informative, really knows his stuff, why, he's like the Energizer Bunny salesperson. He wasn't pushy, obnoxious, listened to everything we said, was informative, really knows his stuff, why, he's like the Energizer Bunny! He spent as much time needed to ensure we knew everything about the vehicle and the dealer. I also have to commend the staff. We met the owners and other staff members (financing) and everyone was just super to deal with and it felt sincere. I would recommend Ryan and the Pion dealership to anyone! More
My husband purchased a car here just yesterday and it was seemless.. Sterling Orr was fantastic and Ms. Muzzy was very pleasant. We had no pressure to buy this car, they were very kind. We had a problem w seemless.. Sterling Orr was fantastic and Ms. Muzzy was very pleasant. We had no pressure to buy this car, they were very kind. We had a problem with our insurance company and Mr. Orr spend much time on the phone working with them to get our binder ! Thank you :) More
I was happy with the service and the people. They were very professional and curtious.I have had service done previously and was satisfied.They explained to me what needed to be done, the cost, and how l very professional and curtious.I have had service done previously and was satisfied.They explained to me what needed to be done, the cost, and how long it would take,I would recommend anyone that needs service to give them a try. More