Bob Pion Buick GMC

Thank you Bob pion for servicing my car! It was quick and my service advisor Kyle small was very informative and easy to talk to. I will be back again. It was quick and my service advisor Kyle small was very informative and easy to talk to. I will be back again. More

The staff up at the dealership was professional, courteous, and very knowledgeable of the whole process and the product. They made my car buying Experience extremely easy. Tom and his staff made me courteous, and very knowledgeable of the whole process and the product. They made my car buying Experience extremely easy. Tom and his staff made me feel like we were family! I would definitely do business with them again and referral all my friends and family. More

Buying a car was an overwhelming feeling that I put off until I stopped into Bob Pion’s! I was greeted with a friendly salesman who welcomed me into the showroom and offered a tour of the dealership to sta until I stopped into Bob Pion’s! I was greeted with a friendly salesman who welcomed me into the showroom and offered a tour of the dealership to start! I test drove a few vehicles and I asked a lot questions; all of my questions were answered! The business manager spent time reviewing all of my purchasing options and set up the best time for me to pick up my new car! What a great experience! Thank you More

Salesperson was supposed to follow up with me with information on trade and prices and didn’t. I called them back and they said they needed a few days and it has been a week. Still nothing. information on trade and prices and didn’t. I called them back and they said they needed a few days and it has been a week. Still nothing. More

I recently had the unfortunate experience of purchasing a vehicle from Bob Pion Used Cars, and let me tell you, it was an absolute nightmare from start to finish. Here's why I wouldn't wish this ordeal on my vehicle from Bob Pion Used Cars, and let me tell you, it was an absolute nightmare from start to finish. Here's why I wouldn't wish this ordeal on my worst enemy: Deceptive Advertising: The car I saw online looked pristine, but when I arrived at the dealership, it was a completely different story. The photos must have been taken during the Mesozoic era because the car on the lot was a rusty, dented mess. Unhelpful Staff: The salesperson who "helped" me seemed more interested in their phone than actually assisting me. When I asked about the car's history, they mumbled something about it being "clean" but couldn't provide any concrete details. It felt like they were trying to rush me into a sale without addressing my concerns. Hidden Fees Galore: Just when I thought things couldn't get worse, I was hit with a barrage of hidden fees at the last minute. There were charges for everything from "vehicle preparation" to "documentation," and they conveniently forgot to mention any of this beforehand. It felt like highway robbery. Shoddy Repairs: To add insult to injury, the car started having problems as soon as I drove it off the lot. Turns out, Bob Pion Used Cars' idea of "inspection and maintenance" is just a quick spray of air freshener and a pat on the back. I had to spend a small fortune at a reputable mechanic just to make the car roadworthy. Nonexistent Customer Service: When I tried to reach out to the dealership to address these issues, I was met with radio silence. Emails went unanswered, phone calls were ignored, and it felt like they had washed their hands of me as soon as they got my money. In conclusion, save yourself the headache and steer clear of Bob Pion Used Cars. Their shady practices, unprofessional staff, and subpar vehicles make them a prime example of everything that's wrong with the used car industry. Trust me, you're better off walking than giving them a single cent of your hard-earned money. More

I have never been more offended by a car salesman. As an educated woman with numerous experiences purchasing vehicles, I have been fortunate to have never felt like I was being spoken down to….until I As an educated woman with numerous experiences purchasing vehicles, I have been fortunate to have never felt like I was being spoken down to….until I went to this dealership. The salesman felt compelled to “educate” me about technology. I explained that I understand technology very well and then he accused me of getting angry. I thanked him and went on my way. I will never return. More

I have bought 3 Encores for myself and family members over the last year and a half from a Jim who has given us outstanding service. I would recommend this dealership to anyone who wants a no hassle no h over the last year and a half from a Jim who has given us outstanding service. I would recommend this dealership to anyone who wants a no hassle no hard sale approach to purchasing a car. More

I needed to purchase a new Truck under an end of year time constraint. The sales team was excellent in helping make that happen. The end of 2020 was extremely difficult to find the truck I wanted and t time constraint. The sales team was excellent in helping make that happen. The end of 2020 was extremely difficult to find the truck I wanted and this dealership went out of their way to make it happen. Dealing with the sales staff and finance staff was a pleasure and continues to be a pleasure. The professionalism of the finance staff was amazing and made the entire experience enjoyable. When it is time for a new vehicle they will be one of the first places I look. More

I paid $118 to be told "battery vibrating and bouncing may cause battery to die prematurely." I can provide written proof of this. Car still not fixed. They will not help resolve issue. We are troubles may cause battery to die prematurely." I can provide written proof of this. Car still not fixed. They will not help resolve issue. We are troubleshooting from home. I will be buying a new car in winter of 2021. I am very excited. It won't be from Bob Pion or any GMC dealership. More