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Bob Penkhus Volvo Mazda Volkswagen

Overview Reviews (3,366) Inventory (391)

Bob Penkhus Volvo Mazda Volkswagen

Name: Bob Penkhus Volvo Mazda Volkswagen
Address: 1101 Motor City Dr, Colorado Springs, CO, 80905, US
Telephone: (719) 473-4100
Rating: 4.7

4.7

3,366 Reviews

1101 Motor City Dr, Colorado Springs, Colorado 80905

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Sales: (719) 473-4100

Service: (719) 473-4711

Parts: (719) 457-7235

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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

Overview

Reviews

Vehicles

4.7

3,366 Reviews

Call Dealership (719) 473-4100

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1101 Motor City Dr

Colorado Springs, CO

80905

Directions

4.7

3,366 Reviews

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View 11 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 11 Awards

Overview Reviews (3,366) Inventory (391)

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Sales: (719) 473-4100

Service: (719) 473-4711

Parts: (719) 457-7235

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customer service buying experience recommend dealer helpful sales person repair car service service department

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Showing 3,366 reviews

August 09, 2022

SALES VISIT - USED

Wasted my time, they did not listen. Did what they wanted including running credit illegally. Worked with a puppet, ran back and forth to managers. Did nothing but put pressure on. Did what they wanted including running credit illegally. Worked with a puppet, ran back and forth to managers. Did nothing but put pressure on. Said would be 15 minutes that turned into two hours. JR &Sevon Stricker. Stay away. More

by krow.516

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Sevan Stryker, Jordan McManus, JR Snyder

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August 09, 2022

SERVICE VISIT

Everyone is so nice and answer questions, makes you feel like they care, explain what they are doing and if additional work should be done like they care, explain what they are doing and if additional work should be done More

by MOUNTAINKNIGHTS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Unknown

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Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you very much for coming to see us for your vehicles service needs. We are pleased to hear that you had a positive experience with our staff.

August 09, 2022

SERVICE VISIT

People are friendly and very helpful. Service was completed as quoted. I would recommend their service department. Service was completed as quoted. I would recommend their service department. More

by DLM.848

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Sherban

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Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you very much for the recommendation. We look forward to your next visit.

August 07, 2022

SERVICE VISIT

Sean is incredible. Unfortunately, what Bob Penkhus sold us was not as stated. Would never recommend anyone buy a car here. However, I called Sean and he took care Unfortunately, what Bob Penkhus sold us was not as stated. Would never recommend anyone buy a car here. However, I called Sean and he took care of everything right away. Truly incredible service. If only everyone at Bob Penkhus could be as good as him. Thank you Sean! More

by 123456789

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Sean Heuertz

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Aug 08, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. We are pleased to hear Sean could provide you with great service. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-473-4595. Again, we apologize that our service did not satisfy your expectations. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tad Wells Sales Manager 719-473-4595

August 07, 2022

SALES VISIT - NEW

Torrel made the process painless. He was a joy to work with and did not pressure us at all. He even walked us over to the Mitsubishi so we could test drive and compare models. He was a joy to work with and did not pressure us at all. He even walked us over to the Mitsubishi so we could test drive and compare models. More

by Waters

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Torrell Crowell

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Aug 08, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you taking the time to write a review about your experience with our team.

August 07, 2022

SERVICE VISIT

Prompt thorough service. Addressed all issues. Left auto clean and shiny. Answered my questions and explained service that was performed. Addressed all issues. Left auto clean and shiny. Answered my questions and explained service that was performed. More

by CAVEATUM1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brian Dorcey

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Aug 08, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for coming to see us for your car needs. We are pleased to hear our team could make this a positive experience. See you at the next visit.

August 07, 2022

SERVICE VISIT

Amanda was fantastic. Very professional and very accommodating. She is a valued asset to your business Very professional and very accommodating. She is a valued asset to your business More

by Tamie Robb

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Amanda Mead

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Aug 08, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Tamie thank you for review. We are pleased to hear Amanda made this a great experience for you. Thank you for trusting us with your car needs and we look forward to your next visit.

August 07, 2022

SERVICE VISIT

Very good customer service. They were able to find the part for my car.Thank you so much for the hard work. They were able to find the part for my car.Thank you so much for the hard work. More

by BERRYRED198O26

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Amanda Mead

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Aug 08, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Berry thank you for the 5 star review.

August 07, 2022

SERVICE VISIT

They got the car in quickly, solved the issue and had us on our way in a day. on our way in a day. More

by LARRY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brian Dorcey, Bud Hall

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Aug 08, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Larry thank you for the 5 star review.

August 06, 2022

SALES VISIT - USED

JR was extremely helpful and not pushy in the least. Not what you expect from a typical car salesman Not what you expect from a typical car salesman More

by copeland.williamr

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

JR Snyder

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Aug 08, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

William thank you very much for the review.

Bob Penkhus Volvo Mazda Volkswagen

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